Access Guide
COVID-19 Information
- There are external queuing points.
- The external queuing points are clearly marked/signed.
- There is hand sanitiser available at the entrance.
- The hand sanitisers are hand held.
- Hand sanitisers are available inside the venue.
- There is a Track and Trace system in place.
- There is clear signage inside to help with social distancing.
- There are protective clear screens located at desks/counters.
- Toilets are available.
- The venue is certified with the 'We’re Good To Go’ COVID-19 industry standard.
- For more information on the 'We're Good to Go' Industry Standard please click here.
Opening Hours
Parking
- The venue does have its own car park.
- Parking is free for all users.
-
Venue Car Park
View
- Free for 2 hours.
- There is/are 8 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 320cm x 480cm (10ft 6in x 15ft 9in).
- The nearest Blue Badge bay is 10m (10yd 2ft) from the main accessible entrance.
- The car park surface is tarmac.
- The car park does not have a height restriction barrier.
Outside Access (Main Entrance)
- There is level access into the venue.
- The main doors open automatically.
- The doors are double width.
- The door opening is 158cm (5ft 2in) wide.
-
Second set of doors
View
- There is a second set of doors.
- The doors open automatically.
- The doors are double width.
- The door opening is 163cm (5ft 4in) wide.
Reception
- The reception desk is 13m (14yd) from the front entrance.
- There is level access to reception from the entrance.
- The reception desk is medium height.
- Lighting levels are bright.
Inside Access
- There is level access to the service(s).
- There is not a hearing assistance system.
- This venue does not play background music.
- Motorised scooters are allowed in public parts of the venue.
- The lighting levels are bright.
Restaurant Bar Internal (Tea Rooms)
- Once inside, there is level access to the service.
- Full table service is not available.
- Food or drinks are ordered from the counter.
- Food or drinks cannot be brought to the table.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- No chairs have armrests.
- The distance between the floor and the lowest table is 71cm (2ft 4in).
- Menus are hand held only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold snacks.
Accessible Toilet
- There is an/are accessible toilet(s) within this venue designated for public use.
-
Location and Access
View
- The toilet is for the sole use of disabled people.
- This accessible toilet is approximately 19m (20yd 2ft) from the accessible entrance.
- This accessible toilet is located off the main foyer.
-
Features and Dimensions
View
- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The dimensions of the accessible toilet are 182cm x 182cm (5ft 12in x 5ft 12in).
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 80cm (2ft 7in).
- The tap type is lever.
- The emergency pull cord alarm is not fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are coat hook(s).
-
Position of Fixtures
View
- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a mirror.
- The height of the toilet seat above floor level is 46cm (1ft 6in).
- There is a hand dryer.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is a towel dispenser.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 143cm (4ft 8in).
- There is a toilet roll holder.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin is not placed higher than 74cm (2ft 5in).
-
Colour Contrast and Lighting
View
- The contrast between the walls and floor is poor.
- The lighting levels are bright.
-
Comments
View
- Wall mounted and drop down rails are available.
- There are baby changing facilities in the accessible toilet.
Standard Toilet(s)
-
Availability and Location of Standard Toilets
View
- Standard toilets are available.
-
Access to Standard Female Toilet(s)
View
- The female toilets are located off the main foyer.
- The female toilets are 14m (15yd) from the accessible entrance.
- Inside the venue, there is level access to the female toilet.
- Lighting levels are bright.
-
Access to Standard Male Toilet(s)
View
- The male toilets are located off the main foyer.
- The male toilets are 15m (16yd) from the accessible entrance.
- Inside the venue, there is level access to the male toilet.
- Lighting levels are bright.
-
Baby Change Facilities
View
- Baby change facilities are not located within the venue.
Additional Info
- Staff do receive disability awareness / equality training.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.
-
Comments
View
- There is a wheelchair available to borrow.