Access Guide
Introduction
- Services / facilities within the building include Greggs, WHSmith and Java Joe.
- Services / facilities within the grounds include Interchange train station.
- Bradford Interchange - Train Station link (new tab) - click here.
Location
- The venue is situated within the centre of the town or city.
- This venue is situated in Bradford.
- The venue is situated on a road which has a steep gradient.
Opening Hours (Bus Station)
Parking
- The venue does not have its own car park.
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Public Car Parks
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- There is a car park for public use within 200m (approx).
- The name of the car park is Jacob Wells.
- The car park is located on Nelson Street.
- There is a/are Blue Badge parking bay(s) available within the car park.
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On Street Blue Badge Parking
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- On street marked Blue Badge bays are not available.
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On Street Standard Parking
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- Clearly signed and / or standard marked parking bays are not available.
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Drop-off Point
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- There is a designated drop off point.
- The drop off point is located at the front of the building.
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Comments
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- Photograph 1 shows the crossing at the front of the building leading to the taxi rank.
- Photograph 7 shows the designated drop off point.
- Photograph 1 shows the crossing at the front of the building leading to the taxi rank.
Outside Access (Main Entrance)
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Entrance
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- This information is for the entrance located at the front of the building.
- There is step-free access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) by sliding.
- The door(s) is/are double width.
- The width of the door opening is 210cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
Reception (Travel Centre - First Floor)
- The desk/counter is 12m (13yd 4in) from the lift.
- There is level access to the desk/counter from the entrance.
- Level access to the desk/counter is via lift.
- The desk/counter is medium height (77cm - 109cm).
- The desk/counter does not have a low (76cm or lower) section.
- The lighting levels are good.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- The hearing assistance system is signed.
- Staff are trained to use the system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 06/06/2023.
- The hearing assistance system was working at the time of testing.
Bus Station (First Floor)
- The station is staffed.
- There are generally 10+ member(s) of staff on duty.
- The station is not staffed between 01 to 4.30.
- There is not an office to obtain help (other than the ticket office).
- There is a ticket office / travel centre.
- The ticket office / travel centre is located on the first floor.
- The ticket office / travel centre is 12m (13yd 4in) from the lift.
- There are 29 stands / bays.
- The stands which have level access are all.
- There is a taxi rank at the station.
- The taxi rank is located at the front of the station.
- The taxi rank is 20m (21yd 2ft) from the main entrance.
- There is not a wheelchair to borrow.
- Shops and services within the station include Greggs, WH Smiths and Java Joe.
- All key concourse shops and services have level access.
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Comments
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- There is fixed seating through the station.
- Photographs 5 and 6 show the automatic sliding single doors at each stand to board the buses.
- These doors are 100cm wide.
- The Photographs 9 and 10 show the easy access ramps operated by the bus driver.
- The width of these ramps vary from 80cm to 86cm and are steep.
Inside Access (Ground Floor Concourse)
- There is level access to the service(s).
- This venue does not play background music.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are good.
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Comments
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- The ground floor concourse is immediately beyond the main entrance.
- Some of the flooring has shiny surfaces in the concourse area.
- The ground floor concourse is immediately beyond the main entrance.
Other Floors
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Steps
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- The floors which are accessible by stairs are G, 1.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are deep (18cm+).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are good.
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Escalators
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- Escalator(s) can be used to access other floors.
- The floors which are accessible by escalator are G, 1.
- The escalators steps are not clearly marked.
- The foot and head of the escalators are not clearly marked.
- The lighting levels are good.
Lift
- There is a lift for public use.
- The lift is located ahead and to the right as you enter.
- The lift is a standard lift.
- The floors which are accessible by this lift are G, 1.
- Wall mounted information boards are provided at lift landings.
- The lift is approximately 20m (21yd 2ft) from the main entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 80cm (2ft 7in).
- The dimensions of the lift are 124cm x 130cm (4ft 1in x 4ft 3in).
- There are separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is moderate to good.
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Comments
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- Photograph 4 shows the button to call for assistance should the lift be out of order.
- The height of this button is 100cm.
- Photograph 4 shows the button to call for assistance should the lift be out of order.
Accessible Toilet (No Transfer)
- Accessible toilet facilities are available.
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Location and Access
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- There is pictorial and written text signage on or near the toilet door.
- This accessible toilet is approximately 45m (49yd 8in) from the main entrance.
- This accessible toilet is located ahead and to the right on the ground floor concourse.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is required for the accessible toilet.
- The key is a radar key.
- The key can be obtained from the cleaning or security staff.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 86cm (2ft 10in).
- The door is easy to open.
- The dimensions of the accessible toilet are 133cm x 218cm (4ft 4in x 7ft 2in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is not a lateral transfer space.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary and general domestic waste disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 49cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 105cm (3ft 5in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 76cm (2ft 6in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are good.
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Comments
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- There is an adjacent parent and baby change room that was out of use on the day of the surveyor's visit (6/6/23).
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilet facilities that were surveyed are located ahead and to the right as you enter on the ground floor concourse.
- The female and male toilets are approximately 40m (43yd 2ft) from the main entrance.
- Inside the venue, there is level access to the female and male toilets.
- Lighting levels in the female and male toilets are good.
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Comments
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- There are payment barriers to enter the female and male standard toilets.
Additional Info
- Documents are not available in Braille.
- Documents are not available in large print.
- A bowl of water cannot be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.
- This service cannot be requested.