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Cliffe Castle Museum

Spring Gardens Lane, Keighley, West Yorkshire, BD20 6LH

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Access Guide

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Introduction

  • Services / facilities within the grounds include Cliffe Castle Gardens.
  • Comments View
    • The museum offers school workshops ranging from The Art of Science and Noticing, Fossil Digging to The Art of Early Islamic Civilisation.
    • The museum has a wheelchair available to loan.

Opening Times

  • Monday Closed.
  • Tuesday 10:00 - 16:00.
  • Wednesday 10:00 - 16:00.
  • Thursday 10:00 - 16:00.
  • Friday 10:00 - 16:00.
  • Saturday 11:00 - 16:00.
  • Sunday 11:00 - 16:00.
  • Comments View
    • The venue is also open 11:00 - 16:00 on bank holiday Mondays.

Location

  • There is not a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Keighley.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is located at the front of and to the left of the venue.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders can be booked in advance.
    • There is/are 2 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 500cm x 600cm (16ft 5in x 19ft 8in).
    • The nearest Blue Badge bay is 3m (3yd 10in) from the accessible entrance.
    • The furthest Blue Badge bay is 7m (7yd 1ft) from the accessible entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are slopes/ramps.
    • The car park surface is tarmac.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • Drop-off Point View
    • There is not a designated drop off point.
  • Comments View
    • It is advisable to book a desugnated parking space as there is a steep slope on the route from the standard parking to the venue.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The main door(s) open(s) away from you (push).
  • The door(s) is / are double (with one leaf locked).
  • The width of the door opening is 82cm (2ft 8in).
  • Second set of doors View
    • There is a second set of doors.
    • The door(s) open(s) towards you (pull).
    • The door(s) is / are double.
    • The width of the door opening is 142cm (4ft 8in).

Level Change (Main Entrance)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located in front of the entrance.
  • There is/are 3 step(s) to the area/service.
  • There is not tactile paving at the top and bottom of the steps.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are shallow (2cm - 10cm).
  • There is not a/are not handrail(s) at the step(s).

Outside Access (Accessible Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The bell is in a suitable position to allow wheelchair users to gain access.
  • The main door(s) open(s) away from you (push).
  • The door(s) is / are double (with one leaf locked).
  • The door(s) is / are heavy.
  • The width of the door opening is 80cm (2ft 7in).
  • Second set of doors View
    • There is a second set of doors.
    • The door(s) open(s) towards you (pull).
    • The door(s) is / are single.
    • The door(s) is / are heavy.
    • The width of the door opening is 90cm (2ft 11in).
  • Comments View
    • The distance between the first and second entrance doors is 5m.

Level Change (Accessible Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp or slope is located in front of the entrance.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • The ramp does not have handrails.

Reception

  • The desk/counter is 16m (17yd 1ft) from the accessible entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is low (76cm or lower).
  • The lighting levels are medium.
  • There is a hearing assistance system.
  • The hearing system is available only on request.
  • The type of system is a portable loop.
  • Staff are trained to use the system.

Inside Access

  • There is level access to the service(s).
  • This venue does not play background music.
  • Motorised scooters are welcomed in public parts of the venue.
  • The lighting levels are varied.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G-1.
    • There are 15+ steps between floors.
    • The steps are not clearly marked.
    • The steps are medium (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are medium.
  • Comments View
    • On the landing there are stairs on the left and right.

Level Change (Bracewell Smith Hall Balcony)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located in front of the gallery entrance.
  • There is/are 4 step(s) to the area/service.
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.

Museum

  • Exhibits can be audio described.
  • Tactile signage for exhibits is not available.
  • Braille signage for exhibits is not available.
  • Touch tours are not available.
  • Video tours are not available.
  • There is not a hearing assistance system.
  • There is a wheelchair to borrow.
  • To borrow the wheelchair, contact a member of staff.
  • Comments View
    • The Bracewell Smith Hall Balcony is located on The first floor.
    • The doors to the balcony open away from you.
    • The door are double and heavy.
    • The doors are 142cm in width.

Toilet with Adaptations

  • There are accessible toilet facilities within this venue.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial and written text signage on or near the toilet door.
    • This accessible toilet is approximately 24m (26yd 9in) from the accessible entrance.
    • This accessible toilet is located to the right of reception.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens inwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 89cm (2ft 11in).
    • The door is light.
    • The dimensions of the accessible toilet are 173cm x 353cm (5ft 8in x 11ft 7in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 107cm (3ft 6in).
    • There is a dropdown rail on the transfer side.
    • There is a flush, however it is not on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are clinical waste disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is a shelf within the accessible toilet.
    • The shelf is not higher than 95cm (3ft 1in).
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 120cm (3ft 11in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is fair.
    • There is a medium colour contrast between the internal door and wall.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • There is a good colour contrast between the dropdown rail(s) and wall.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the accessible toilet.
    • The height of the baby change table once extended is 89cm (2ft 11in).

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Female Toilet(s) View
    • The female toilet facilities that were surveyed are located to the rear left of the venue.
    • The female toilet(s) is/are approximately 27m (29yd 1ft) from the accessible entrance.
    • Inside the venue, there is level access to the female toilet(s).
    • Lighting levels are bright.
  • Access to Standard Male Toilet(s) View
    • The male toilet facilities that were surveyed are located to the right of reception.
    • The male toilet(s) is/are approximately 25m (27yd 1ft) from the accessible entrance.
    • Inside the venue, there is level access to the male toilet(s).
    • Lighting levels are medium.

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A bowl of water can be provided for an assistance dog.
  • An assistance dog toilet area can be provided onsite.
  • The assistance dog toilet area is located on the grassed areas around the venue.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service cannot be requested.