Access Guide
Location
- The venue is situated within the centre of the town or city.
- This venue is situated in Keighley.
- The venue is situated on a road which has a steep gradient.
- The nearest mainline station is Keighley.
COVID-19 Information
Opening Times
- Monday 08:00 - 17:30.
- Tuesday 08:00 - 20:00.
- Wednesday 08:00 - 20:00.
- Thursday 08:00 - 20:00.
- Friday 08:00 - 17:30.
- Saturday 09:00 - 16:00.
- Sunday Closed.
Parking
- The venue does have its own car park.
- Parking is free for all users.
- The car park surface is tarmac.
- The car park does not have a height restriction barrier.
Parking
- The venue does have its own car park.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- The patron does not have to cross a road.
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Comments
View
- The car park is 16m from the venue's entrance.
- The convenient dropoff point is located adjacent to the rear entrance
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Outside Access (Earl Street)
- This information is for the entrance located at the side of the building.
- There is not level access into the venue.
- The bell is in a suitable position to allow wheelchair users to gain access.
- The main door(s) open(s) away from you (push).
- The door(s) is / are single.
- The width of the door opening is 9cm (4in).
Level Change (Earl Street)
- There is a ramp or slope to access this service.
Reception
- The desk/counter is 6m (6yd 1ft) from the front entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is low (76cm or lower).
- The lighting levels are bright.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- Staff are trained to use the system.
Inside Access
- There is level access to the service(s).
- This venue does play background music.
- Motorised scooters are allowed in public parts of the venue.
- The lighting levels are bright.
Other Floors
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Steps
View
- The floors which are accessible by stairs are B-G-1.
- There are 15 steps between floors.
- The steps are clearly marked.
- The steps are deep (18cm+).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is not a landing.
- The lighting levels are bright.
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Comments
View
- Basement is not open to public access.
Accessible Toilet
- There is an/are accessible toilet(s) within this venue designated for public use.
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Location and Access
View
- The toilet is not for the sole use of disabled people.
- This accessible toilet is approximately 5m (5yd 1ft) from the accessible entrance.
- This accessible toilet is located adjacent to the entrance.
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Features and Dimensions
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- This is a unisex toilet.
- A key is required for the accessible toilet.
- The key is a radar key.
- The key can be obtained from reception.
- The door opens inwards.
- The door is locked by a sliding bolt.
- The dimensions of the accessible toilet are 160cm x 160cm (5ft 3in x 5ft 3in).
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 100cm (3ft 3in).
- The tap type is twist/turn.
- The emergency pull cord alarm is not fully functional.
- Disposal facilities are available in the cubicle.
- There is not a/are not coat hook(s).
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Position of Fixtures
View
- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a mirror.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a hand dryer.
- The hand dryer is placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 115cm (3ft 9in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 105cm (3ft 5in).
- There is a wash basin.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 80cm (2ft 7in).
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Colour Contrast and Lighting
View
- The contrast between the walls and floor is good.
- The lighting levels are bright.
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Comments
View
- Wall mounted and drop down rails are available.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents are available in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.
- This service can be requested.