Access Guide
Location
- The venue is situated outside the centre of the town or city.
- This venue is situated in Keighley.
- The venue is situated on a road which has a steep gradient.
COVID-19 Information
Opening Times
- Monday 10:30 - 16:30.
- Tuesday 10:30 - 16:30.
- Wednesday 10:30 - 16:30.
- Thursday 10:30 - 16:30.
- Friday Closed.
- Saturday 10:30 - 16:30.
- Sunday 10:30 - 16:30.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park is located 115m from the main entrance.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
- There is/are 9 Blue Badge parking bay(s) within the car park.
- The nearest Blue Badge bay is 120m (131yd 8in) from the main entrance.
- The furthest Blue Badge bay is 150m (164yd 2in) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are loose chippings.
- The car park surface is loose chippings.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is a designated drop off point.
- The drop off point is located near to the entrance.
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Comments
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- The Blue Badge parking have no etched markings.
- There is a sign on the wall for 4 of the spaces.
- There is a signed poles to identify the further 5 new spaces within the car park.
Outside Access (Main Entrance)
- There is not level access into the venue.
- There are no doors at this entrance.
- The width of the door opening is 158cm (5ft 2in).
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Second set of doors
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- There is a second set of doors.
- The door(s) open(s) away from you (push).
- The door(s) is / are single.
- The door(s) is / are heavy.
- The width of the door opening is 127cm (4ft 2in).
Level Change (Main Entrance)
- There is a ramp/slope to access this area/service.
Reception
- The desk/counter is 4m (4yd 1ft) from the front entrance.
- There is not level access to the desk/counter from the entrance.
- The desk/counter is medium height (77cm - 109cm).
- The lighting levels are bright.
- There is not a hearing assistance system.
Inside Access
- There is level access to the service(s).
- There is not a hearing assistance system.
- This venue does play background music.
- Music is played in the tea room and in the shop.
- Motorised scooters are not allowed in public parts of the venue.
- The lighting levels are low.
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Comments
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- There is level access available to the ground floor of the house only.
- There is one shallow step and a moderate ramp on the ground floor. There is a portable ramp available to overcome the step.
- Although there is level access to the garden, the pathways are made up of loose chippings.
Restaurant Bar Internal (Tea Room)
- Once inside, there is not level access to the service.
- Food or drinks are ordered from the counter.
- Food or drinks can be brought to the table.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- No chairs have armrests.
- The distance between the floor and the lowest table is 70cm (2ft 4in).
- Menus are hand held only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is sandwiches and snacks.
Level Change (Tea Room)
- There is not a ramp or slope to access this service.
- There are steps to access this area / service.
- There is / are 15+ step(s) to the area / service.
- The steps are not clearly marked.
- The steps are deep.
- The steps do have handrails.
- The handrails are on both sides.
Museum
- Exhibits cannot be audio described.
- Tactile signage for exhibits is available.
- There is not a hearing assistance system.
- Concessions are available.
- There is a wheelchair to borrow.
- To borrow the wheelchair, staff.
Other Floors
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Steps
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- The floors which are accessible by stairs are G-1.
- There are 15+ steps between floors.
- The steps are not clearly marked.
- The steps are deep (18cm+).
- The steps do not have handrails.
- There is a landing.
- The lighting levels are low.
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Other
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- The area(s)/service(s) on the floors which are not accessible is/are the first floor of the house (museum) and the Tea Room.
Accessible Toilet
- There are accessible toilet facilities within this venue.
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Location and Access
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- The toilet is for the sole use of disabled people.
- This accessible toilet is located next to reception and the Tea Room.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The dimensions of the accessible toilet are 167cm x 212cm (5ft 6in x 6ft 11in).
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 78cm (2ft 7in).
- The tap type is lever.
- The emergency pull cord alarm is not fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are coat hook(s).
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Position of Fixtures
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- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on the left.
- There is not a mirror.
- The height of the toilet seat above floor level is 46cm (1ft 6in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser is not placed higher than 100cm (3ft 3in).
- There is a toilet roll holder.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the walls and floor is good.
- The lighting levels are bright.
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Comments
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- Wall mounted and drop down rails are available.
- Baby change unit next to standard female toilet.
- Toilet block is situated outside before you reach reception.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Female Toilet(s)
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- The female toilets are located next to reception and tea room.
- Inside the venue, there is not level access to the female toilet.
- Lighting levels are low.
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Access to Standard Male Toilet(s)
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- The male toilets are located next to reception and tea room.
- Inside the venue, there is not level access to the male toilet.
- Lighting levels are bright.
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Baby Change Facilities
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- Baby change facilities are not located within the venue.
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Comments
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- Baby change unit next to standard female toilet.
- Toilet block is situated outside before you reach reception.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents are available in Braille.
- Documents are available in large print.
- A bowl of water cannot be provided for an assistance dog.
- An assistance dog toilet area can be provided onsite.
- A member of staff trained in BSL skills is not normally on duty.