Access Guide
Location
- The venue is situated within the centre of the town or city.
- This venue is situated in Ilkley.
- The venue is not situated on a road which has a steep gradient.
- The nearest mainline station is Ilkley.
Opening Times
- Monday 08:30 - 17:30.
- Tuesday 08:30 - 17:30.
- Wednesday 08:30 - 17:30.
- Thursday 08:30 - 17:30.
- Friday 08:30 - 17:30.
- Saturday 09:00 - 12:30.
- Sunday Closed.
Parking
- The venue does not have its own car park.
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On Street Blue Badge Parking
View
- On street marked Blue Badge bays are not available.
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Comments
View
- The convenient dropoff point is located in front of the venue.
Outside Access (Station Plaza)
- There is level access into the venue.
- The main doors open away from you (push).
- The doors are single width.
- The doors are heavy.
- The door opening is 83cm (2ft 9in) wide.
Reception
- The reception desk is 5m (16ft 5in) from the front entrance.
- There is level access to reception from the entrance.
- The reception desk is low height.
- Lighting levels are bright.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- Staff are trained to use system.
Inside Access
- There is level access to the service(s).
- This venue does not play background music.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are bright.
Accessible Toilet
- Accessible toilet facilities are not available.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are not available.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents can be requested in Braille.
- Documents can be requested in large print.
- A bowl of water cannot be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.