Access Guide
Introduction
- Services / facilities within the grounds include M&S, Pizza Express, Post Office and La Stazione.
Location
- There is a bus stop within 150m (164yds) of the venue.
Opening Hours
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park is located to the right of the station.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot booked in advance.
- There is/are 1 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 230cm x 500cm (7ft 7in x 16ft 5in).
- The nearest Blue Badge bay is 120m (131yd 8in) from the Station Entrance.
- The route from the car park to the entrance is accessible to a wheelchair user unaided.
- The car park surface is tarmac.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is not a designated drop off point.
Access Point (Station Road)
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Access Point
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- This information is for the access point located to the right of the building.
- There is an information board/map at this access point.
- There is step-free access at this access point.
- There is a gate which opens away from you (push).
- The gate is permanently held open.
- The width of the gap is 170cm.
Access Point (Car Park Platform 1)
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Access Point
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- This information is for the access point located in the car park.
- There is not an information board/map at this access point.
- There is ramped/sloped access at this access point.
- There is no gate at this access point.
- The width of the gap is 125cm.
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Ramp/Slope
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- The ramp/slope is located in front of the access point.
- The gradient of the ramp/slope is steep.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- There is not a/are not handrail(s) at the ramp.
- The width of the ramp/slope is 125cm (4ft 1in).
Outside Access (Concourse Entrance)
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Entrance
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- This information is for the entrance located to the left of the building.
- There is step-free access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) away from you (push).
- The door(s) is/are permanently held open.
- The door(s) is/are double width.
- The width of the door opening is 155cm.
- There is a second set of doors.
- The door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) is/are permanently held open.
- The width of the door opening is 155cm.
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Comments
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- There are additional doors to the left and right of this entrance as seen in photograph 3.
- These doors open away from you and are permanently held open.
- The doors are double with one leaf locked and are 60cm wide.
- There are additional doors to the left and right of this entrance as seen in photograph 3.
Access Point (Concourse to Platform 1, 2 and Ticket Office)
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Access Point
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- This information is for the access point located beyond the concourse entrance.
- There is an information board/map at this access point.
- There is step-free access at this access point.
- There is a gate which opens away from you (push).
- The gate is permanently held open.
Outside Access (Ticket Office)
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Entrance
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- This information is for the entrance located to the right as you enter from the Station Road access point.
- There is step-free access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) automatically.
- The main automatic door(s) is/are push pad or push button activated.
- The push pad or push button is 95cm from floor level.
- The door(s) is/are double width.
- The width of the door opening is 130cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
Reception (Ticket Office)
- The desk/counter is 3m (3yd 10in) from the Ticket Office entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is medium height (77cm - 109cm).
- The desk/counter has a low (76cm or lower) section.
- The lighting levels are good.
- There is not a hearing assistance system.
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Comments
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- There is a water refill station and a water bowl for dogs in this area.
Train Station
- There are generally 2 member(s) of staff on duty.
- The station is staffed.
- There is not an office to obtain help.
- The station is not staffed between 18.30 - 06.00.
- There is a ticket office.
- The ticket office is located ahead and to the left from the Station Road Access Point.
- The ticket office is 10m (10yd 2ft) from the Station Road Access Point.
- The train companies operating from within this station are Northern Rail.
The ticket office opening times are: Monday - Friday - 06:05 to 17:00 Saturday - 07:00 to 17:00 Sunday - 09:10 to 16:30. - Please click here for access information for Northern Rail.
- There is a taxi rank at the station.
- The taxi rank is located to the right of the train station.
- The taxi rank is 10m (10yd 2ft) from the Station Road Access Point.
- All key concourse shops and services have level access.
- There are 2 platform(s) in the station.
- The platform(s) which has/have level access is / are 1 and 2.
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Additional Station Information
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- Announcements on platforms are audio and visual.
- Platforms which have tactile markings at the platform edge are 1 and 2.
- Accessible toilets are not located on the platform(s).
- Accessible toilets are not located on the main station concourse.
- There is a wheelchair available to borrow.
- To borrow a wheelchair, contact the ticket office.
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Comments
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- A portable ramp is available for boarding trains, please ask any member of staff or train crew for assistance.
Train Station Platform (1)
- There are ticket machines and a Touch and Go machine at a suitable height for wheelchair users.
- The defibrillator in this area was out of order on the day of the surveyor's visit (18 May 2023).
- Photographs 5 and 6 show the waiting room.
- The entrance to this room opens automatically and is 170cm wide.
- There is seating along the platform.
Train Station Platform (2)
- There is a Touch and Go machine at a suitable height for a wheelchair user.
- Photograph 4 shows the narrow gulley that runs along part of the platform.
- There is seating at the first part of the platform only.
Toilet with Adaptations
- Accessible toilet facilities are not available.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are not available.
Additional Info
- Documents are not available in Braille.
- Documents are not available in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.
- This service cannot be requested.