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Ilkley Station

Station Plaza, Ilkley, West Yorkshire, LS29 8HF

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Access Guide

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Location

  • The venue is situated within the centre of the town.
  • This venue is situated in Ilkley.
  • The venue is not situated on a road which has a steep gradient.

Opening Times

  • Monday 06:05 - 18:30.
  • Tuesday 06:05 - 18:30.
  • Wednesday 06:05 - 18:30.
  • Thursday 06:05 - 18:30.
  • Friday 06:05 - 18:30.
  • Saturday 07:00 - 18:30.
  • Sunday 07:10 - 16:30.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • There are 2 designated parking bay(s) within the car park.
    • The dimensions of the designated parking bay(s) are 400cm x 500cm (13ft 1in x 16ft 5in).
    • The nearest designated bay is 120m (131yd) from the main accessible entrance.
    • The car park surface is tarmac.
    • The car park does not have a height restriction barrier.

Outside Access (Main Entrance)

  • There is level access into the venue.
  • The main doors open away from you (push).
  • The doors are double width.
  • The doors are heavy.
  • The door opening is 150cm (4ft 11in) wide.

Reception

  • The reception desk is 15m (16yd) from the front entrance.
  • There is level access to reception from the entrance.
  • The reception desk is low height.
  • Lighting levels are bright.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use system.

Inside Access

  • There is level access to the service.
  • This venue does not play background music.
  • Lighting levels are bright.

Train Station

  • There are generally 2 member(s) of staff on duty.
  • The station is staffed.
  • There is an office to obtain help.
  • The station is not staffed between 18.30-6.00.
  • This office is located adjacent to Kwik Save.
  • The train companies operating from within this station are Northern Rail.
  • There is a taxi rank at the station.
  • Shops and services within the station include Kwik Save.
  • There are 2 platform(s) in the station.

Train Station Platform

  • There is no level access to the platform(s).
  • There is a ramp/slope to access the service.
  • The ramp is easy.
  • The ramp is permanent.
  • The width of the ramp/slope is 580cm.
  • There is not an accessible toilet.

Level Change (Platforms)

  • There is a ramp or slope to access this service.
  • The ramp or slope is easy.
  • The ramp or slope is permanent.
  • The width of the ramp or slope is 580cm (19ft 0in).

Accessible Toilet

  • There is an/are accessible toilet(s) within this venue designated for public use.
  • Location and Access View
    • The toilet is for the sole use of disabled people.
    • There is no signage on or near the toilet door.
    • This accessible toilet is approximately 12m (13yd 4in) from the station road entrance.
    • This accessible toilet is located beyound the ticket office, behind a set of doors.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 90cm (2ft 11in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 150cm x 210cm (4ft 11in x 6ft 11in).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 60cm (1ft 12in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is twist/turn.
    • There is a mixer tap.
    • The emergency pull cord alarm is not fully functional.
    • Disposal facilities are available in the cubicle.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is not a mirror.
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • There is a toilet roll holder.
    • The toilet roll holder cannot be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is poor.
    • The contrast between the internal door and wall is poor.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.
  • Comments View
    • This toilet is only available when the ticket office is open as it is not open to the public.
    • The picture on the right shows the doors that the toilet is located behind.

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.