Access Guide
Location
- The venue is situated outside the centre of the town or city.
- The venue is not situated on a road which has a steep gradient.
- The nearest mainline station is Keighley.
COVID-19 Information
Parking
- The venue does have its own car park.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- There is a road to cross between the car park and the entrance.
- The road is generally quiet.
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Comments
View
- The car park is 5m from the venue's entrance.
- The convenient dropoff point is located adjacent to the entrance.
Outside Access (the car park)
- There is not level access into the venue.
- The main doors open away from you (push).
- The doors are double width.
- The doors are heavy.
- The door opening is 110cm (3ft 7in) wide.
Level Change (the car park)
- There is a ramp or slope to access this service.
- The ramp or slope is easy.
- Please contact the station staff.
- The width of the ramp or slope is 110cm (3ft 7in).
- There are steps to access this area / service.
- There is / are 1 step(s) to the area / service.
- Lighting levels at the steps are bright.
- The steps are clearly marked.
- The steps are medium.
- The steps do not have handrails.
Outside Access (the side gate)
- There is level access into the venue.
- The main doors open away from you (push).
- The doors are single width.
- The doors are light.
- The door opening is 135cm (4ft 5in) wide.
Reception
- The reception desk is 2m (6ft 7in) from the front entrance.
- There is not level access to reception from the entrance.
- The reception desk is medium height.
- Lighting levels are low.
- There is not a hearing assistance system.
Inside Access
- There is not level access to the service(s).
- This venue does not play background music.
- Motorised scooters are allowed in public parts of the venue.
- The lighting levels are bright.
Level Change (Inside Access)
- There is a ramp/slope to access this area/service.
- The ramp/slope is easy.
- Please contact the station staff for use of the portable ramp.
- The width of the ramp/slope is 110cm (3ft 7in).
- There is a/are step(s) to access this area/service.
- There is/are 1 step(s) to the area/service.
- The lighting levels at the step(s) are bright.
- The step(s) is/are clearly marked.
- The step(s) is/are shallow (2cm - 10cm).
- There is not a/are not handrail(s) at the step(s).
Train Station
- There are generally 3 member(s) of staff on duty.
- The station is staffed.
- There is an office to obtain help.
- This office is located in the ticket hall.
- The train companies operating from within this station are Worth Valley.
- There is not a taxi rank at the station.
- There are 1 platform(s) in the station.
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Additional Station Information
View
- Announcements on platforms are visual.
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Comments
View
- Platforms 1 are accessible to a wheelchair user.
Train Station Platform
- There is no level access to the platform(s).
- There are 1 steps to the service.
- The steps are well lit.
- The steps are shallow.
- The steps do not have handrails.
- The steps are clearly marked.
- There is not an accessible toilet.
Level Change (Platforms)
- There are steps to access this area / service.
- There is / are 1 step(s) to the area / service.
- Lighting levels at the steps are bright.
- The steps are clearly marked.
- The steps are shallow.
- The steps do not have handrails.
Standard Toilet(s)
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Availability and Location of Standard Toilets
View
- Standard toilets are available.
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Access to Standard Female Toilet(s)
View
- The female toilets are located in the ladies waiting room.
- The female toilets are 4m (13ft 1in) from the accessible entrance.
- Inside the venue, there is level access to the female toilet.
- Lighting levels are bright.
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Access to Standard Male Toilet(s)
View
- The male toilets are located on the platform.
- The male toilets are 10m (32ft 10in) from the accessible entrance.
- Inside the venue, there is not level access to the male toilet.
- Lighting levels are bright.
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Baby Change Facilities
View
- Baby change facilities are not located within the venue.
Additional Info
- A member of staff trained in BSL skills is not normally on duty.
- This service cannot be requested.
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Comments
View
- The photograph shows the access onto one of the trains.