You are on Location. Skip to the next section.

Location

• The nearest National Rail station is Keighley.

You are on Opening Times (Bus Station). Skip to the next section.

Opening Times (Bus Station)

• Monday 05:00 - 23:30.
• Tuesday 05:00 - 23:30.
• Wednesday 05:00 - 23:30.
• Thursday 05:00 - 23:30.
• Friday 05:00 - 23:30.
• Saturday 05:00 - 23:30.
• Sunday 05:00 - 23:30.

You are on Parking. Skip to the next section.

Parking

• The venue does not have its own car park.

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• Public Car Parks View
  • There is a car park for public use within 200m (approx).
  • The name of the car park is Airedale Shopping Centre.
  • The car park is located Hanover Street.
  • There is a/are Blue Badge parking bay(s) available within the car park.
• On Street Blue Badge Parking View
  • On street marked Blue Badge bays are available.
  • The dimensions of the marked Blue Badge bays are 230cm x 600cm (7ft 7in x 19ft 8in).
  • On street Blue Badge parking is located on Cooke Street.
• On Street Standard Parking View
  • Clearly signed and / or standard marked parking bays are available.
  • Standard marked parking bays are located on Cooke Street.
• Drop-off Point View
  • There is not a designated drop off point.
• Comments View
  • The standard parking bays are marked widthway only.
  • Photographs 7 to 9 show the small Blue Badge car park on Cooke Street.

You are on Outside Access (The Airedale Centre - Townfield). Skip to the next section.

Outside Access (The Airedale Centre - Townfield)

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• Entrance View
  • This information is for the entrance located off Townfield.
  • There is step-free access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 255cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.

You are on Outside Access (North Street). Skip to the next section.

Outside Access (North Street)

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• Entrance View
  • This information is for the entrance located off North Street.
  • There is step-free access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 170cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.

You are on Outside Access (Cavendish Street). Skip to the next section.

Outside Access (Cavendish Street)

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• Entrance View
  • This information is for the entrance located off Cavendish Street.
  • There is ramped/sloped access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 204cm.
• Ramp/Slope View
  • The ramp/slope is located beyond the entrance.
  • The gradient of the ramp/slope is steep.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on both sides.
  • The lighting levels at the ramp/slope are moderate to good.

You are on Reception (Customer Assistance Window). Skip to the next section.

Reception (Customer Assistance Window)

• The desk/counter is 12m (13yd 4in) from the Airedale Centre - Townfield Entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is high (110cm+).
• The lighting levels are good.
• There is not a hearing assistance system.

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• Comments View
  • There is a defibrillator to the right of this reception window.
  • The height of the defibrillator is 160cm.

You are on Outside Access (Travel Centre). Skip to the next section.

Outside Access (Travel Centre)

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• Entrance View
  • This information is for the entrance located to the right as you enter from the Airedale Centre - Townfield Entrance.
  • There is step-free access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) automatically.
  • The door(s) is/are single width.
  • The width of the door opening is 103cm.

You are on Reception (Travel Centre). Skip to the next section.

Reception (Travel Centre)

• The desk/counter is 12m (13yd 4in) from the Airedale Centre - Townfield Entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is medium height (77cm - 109cm).
• The lighting levels are good.
• There is a hearing assistance system.
• The type of system is a fixed loop.
• The hearing assistance system is signed.
• Staff are trained to use the system.
• The hearing assistance system was not tested at the time of the survey.

You are on Inside Access. Skip to the next section.

Inside Access

• There is not level access to the service(s).
• This venue does play background music.
• Music is played throughout the bus station.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are good.

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• Comments View
  • There is fixed seating at the front of each stand.

You are on Level Change (Bus Station). Skip to the next section.

Level Change (Bus Station)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located throughout the length of the bus station.
• The ramp/slope gradient is slight.
• The ramp/slope is permanent.

You are on Bus Station. Skip to the next section.

Bus Station

• The station is staffed.
• There are generally 4 member(s) of staff on duty.
• The station is not staffed between 5am to 6.30am.
• There is an office to obtain help (other than the ticket office).
• The office to obtain help (other than the ticket office) is located to the right as you enter from the Airedale Centre - Townfield Entrance.
• The help office is 30m (32yd 2ft) from the Airedale Centre - Townfield Entrance.
• There is a ticket office / travel centre.
• The ticket office / travel centre is located to the right as you enter from the Airedale Centre - Townfield Entrance.
• The ticket office / travel centre is 12m (13yd 4in) from the Airedale Centre - Townfield Entrance.
• There are 15 stands / bays.
• The stands which have level access are A to P.
• There is not a taxi rank at the station.
• There is a wheelchair to borrow.
• To borrow a wheelchair, contact a member of staff.
• Shops and services within the station include A newsagent, cash machine and a photo booth.
• All key concourse shops and services have level access.

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• Comments View
  • The doors to each stand are single, open automatically and are 130cm wide.
  • Please not there is not a bus stand I.
  • Photograph 6 shows the automatic ramp available for each bus.
  • The ramp is 80cm wide without handrails.

You are on Changing Places. Skip to the next section.

Changing Places

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• Location and Access View
  • The facility is located to the left of the ticket office.
  • The facility is approximately 15m (16yd 1ft) from the Airedale Centre - Townfield Entrance.
  • The facility is not in addition to standard and accessible toilets.
  • The facility is located close to other managed facilities (e.g. reception or service counter).
  • There is level access to the facility.
  • The facility surveyed is not for the sole use of disabled people.
  • There is a high colour contrast between the external door and wall .
  • There is a high colour contrast between the internal door and wall.
  • You do need a key for the facility.
  • The key is a radar key.
  • The key can be obtained from any member of staff.
  • There is not a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
  • The door opens outwards.
  • The door is easy to open.
  • The door is locked by a locking handle.
  • The door has a horizontal grab rail.
  • The width of the door is 87cm (2ft 10in).
  • The dimensions of the facility are 387cm x 299cm.
  • The ceiling height is at a minimum of 2.4m.
  • There is a clear 200cm x 180cm manoeuvring space in the facility.
  • The facility has a non-slip floor.
  • There is a high colour contrast between the walls and floor.
• Toilet Details View
  • The facility toilet has a transfer space on both sides.
  • The transfer space on the right as you face the toilet is 73cm (2ft 5in).
  • The transfer space on the left as you face the toilet is 270cm (8ft 10in).
  • Dropdown rails are provided.
  • As you face the toilet the dropdown rail(s) is/are on both sides.
  • There is a high colour contrast between the dropdown rail(s) and wall.
  • There are no vertical grab rails for the toilet.
  • There is a push button flush.
  • There is a toilet roll holder.
  • The height of the toilet roll holder is 82cm.
  • The toilet has a backrest.
  • There is a low colour contrast between the toilet seat and pan.
  • There is an emergency alarm for the toilet.
  • The emergency pull cord alarm is within reach and fully functional.
• Changing Bench and Hoist Details View
  • The facility changing bench is wall mounted.
  • The facility changing bench height is adjustable.
  • The length of the facility changing bench is 180cm (5ft 11in).
  • The facility hoist is powered overhead.
  • The overhead hoist covers all areas in the cubicle.
• Shower Details View
  • There is not a shower unit with a detachable shower head.
• Other Facilities View
  • A privacy screen is not available.
  • The type of wash basin is adjustable.
  • The wash basin tap type is lever.
  • There is a mixer tap.
  • Wall mounted grab rails are available at the wash basin.
  • As you face the wash basin, the wall mounted grab rails are on both sides.
  • There is a low colour contrast between the wash basin grab rail(s) and wall.
  • There is a soap dispenser.
  • The soap dispenser is not at the recommended height of 80cm-100cm.
  • The height of the soap dispenser is 112cm.
  • Wide tear off paper roll is available.
  • The wide paper roll dispenser is not at the recommended height of 80cm-100cm.
  • The height of the wide paper roll dispenser is 137cm.
  • There is a hand dryer.
  • The hand dryer is not at the recommended height of 80cm-100cm.
  • The height of the hand dryer is 104cm.
  • There is a towel dispenser.
  • The towel dispenser is at the recommended height of 80cm-100cm.
  • The height of the towel dispenser is 98cm.
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is a/are sanitary and clinical waste disposal units.
  • There is not an emergency alarm for the facility.
  • There is a coat hook.
  • There are coat hooks in the toilet at 108cm and 142cm from the floor.
  • There is not a red flashing fire alarm beacon within the room.
  • The lighting levels are good.
• Comments View
  • There is an intercom to the left of the changing places door to request assistance.
  • The height of this intercom is 130cm.
  • The toilet is height adjustable.
• Comments View
  • There is an intercom to the left of the changing places door to request assistance.
  • The height of this intercom is 130cm.
  • The toilet is height adjustable.

You are on Toilet with Adaptations. Skip to the next section.

Toilet with Adaptations

• Accessible toilet facilities are not available.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female Toilet(s) View
  • The female toilet facilities that were surveyed are located to the left of the the Travel Centre.
  • The female toilet(s) is/are approximately 12m (13yd 4in) from the Airedale Centre - Townfield Entrance.
  • Inside the venue, there is level access to the female toilet(s).
  • Lighting levels in the female toilets are good.
• Access to Standard Male Toilet(s) View
  • The male toilet facilities that were surveyed are located to the left of the Travel Centre.
  • The male toilet(s) is/are approximately 25m (27yd 1ft) from the Airedale Centre - Townfield Entrance.
  • Inside the venue, there is level access to the male toilet(s).
  • Lighting levels in the male toilets are good.

You are on Additional Info. Skip to the next section.

Additional Info

• Documents can be requested in Braille.
• Documents can be requested in large print.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.
• This service cannot be requested.