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Keighley Bus Station

Bow Street, Keighley, West Yorkshire, BD21 3PB

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Access Guide

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Location

  • The venue is situated within the centre of the town or city.
  • This venue is situated in Keighley.
  • The venue is not situated on a road which has a steep gradient.
  • The nearest mainline station is Keighley and Worth Valley.

Opening Times

  • Monday 04:00 - 23:30.
  • Tuesday 04:00 - 23:30.
  • Wednesday 04:00 - 23:30.
  • Thursday 04:00 - 23:30.
  • Friday 04:00 - 23:30.
  • Saturday 04:00 - 23:30.
  • Sunday 07:30 - 23:30.

Parking

  • The venue does not have its own car park.

Outside Access (Cavendish Street)

  • There is level access into the venue.
  • The main doors open automatically.
  • The doors are double width.
  • The door opening is 212cm (6ft 11in) wide.
  • Comments View
    • This entrance has a moderate ramp inside the doors, as shown in the photo.

Outside Access (the Airedale Centre and Queen Street)

  • There is level access into the venue.
  • The main doors open automatically.
  • The doors are double width.
  • The door opening is 265cm (8ft 8in) wide.

Outside Access (North Street)

  • There is level access into the venue.
  • The main doors open automatically.
  • The doors are double width.
  • The door opening is 164cm (5ft 5in) wide.

Reception (Customer Enquiries)

  • The reception desk is 12m (13yd) from the front entrance.
  • There is level access to reception from the entrance.
  • The reception desk is medium height.
  • Lighting levels are bright.
  • There is not a hearing assistance system.

Reception (Travel Centre)

  • The reception desk is 20m (22yd) from the front entrance.
  • There is level access to reception from the entrance.
  • The reception desk is medium height.
  • Lighting levels are bright.
  • There is not a hearing assistance system.
  • Comments View
    • There is an automatic door at the entrance to this service.

Inside Access

  • There is not level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are bright.

Level Change (Inside Access)

  • There is a ramp or slope to access this service.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • The width of the ramp or slope is 818cm (26ft 10in).

Accessible Toilet

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is for the sole use of disabled people.
    • The accessible toilet is 22m (24yd) from the accessible entrance.
    • The accessible toilet is located next to the Travel Centre.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from any member of security or staff.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The dimensions of the accessible toilet are 158cm x 196cm (5ft 2in x 6ft 5in).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 83cm (2ft 9in).
    • The tap type is lever.
    • There is a functional emergency alarm available.
    • Disposal facilities are available in the cubicle.
    • There is not a coat hook.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There are mirrors in the accessible toilet.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 49cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a sink.
    • The sink is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the walls and floor is good.
    • Lighting levels are bright.
  • Comments View
    • Wall mounted and drop down rails are available.
    • There is a separate baby change area.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.