You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include Keighley and Worth Valley Station and The Old Parcels Office Café and Bar.
• Keighley and Worth Valley Station link (new tab) - click here.

You are on Location. Skip to the next section.

Location

• There is a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Keighley.

You are on Opening Hours. Skip to the next section.

Opening Hours

• For information about the opening hours please click here.

You are on Parking (Keighley Station Car Park). Skip to the next section.

Parking (Keighley Station Car Park)

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park is located on Low Mill Lane.
  • The car park type is open air/surface.
  • There is/are 0 Blue Badge parking bay(s) within the car park.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are slopes/ramps.
  • The car park surface is tarmac.
• Drop-off Point View
  • There is not a designated drop off point.
• Comments View
  • Photographs 1 and 2 show the two Blue Badge Bays directly outside the station.
    
  • These bays measure 230cm x 450cm.

You are on Parking (Dalton Lane - Platform 1). Skip to the next section.

Parking (Dalton Lane - Platform 1)

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park is located off Dalton Lane.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • There is/are 5 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 225cm x 570cm (7ft 5in x 18ft 8in).
  • The nearest Blue Badge bay is 20m (21yd 2ft) from the Platform 1 Access Point.
  • The furthest Blue Badge bay is 25m (27yd 1ft) from the Platform 1 Access Point.
  • The route from the car park to the entrance is accessible to a wheelchair user unaided.
  • The car park surface is tarmac.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.

You are on Access Point (Bradford Road). Skip to the next section.

Access Point (Bradford Road)

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• Access Point View
  • This information is for the access point located off Bradford Road.
  • There is not an information board/map at this access point.
  • There is step-free access at this access point.
  • There is a gate which opens away from you (push).
  • The gate is permanently held open.
  • There are bollards at this access point.

You are on Access Point (Bradford Road - Platform 1). Skip to the next section.

Access Point (Bradford Road - Platform 1)

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• Access Point View
  • This information is for the access point located to the right of the building.
  • There is an information board/map at this access point.
  • There is ramped/sloped access at this access point.
  • There is no gate at this access point.
• Ramp/Slope View
  • The ramp/slope is located beyond the access point.
  • The gradient of the ramp/slope is steep.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on both sides.
• Comments View
  • This access point gives access to platform 1 avoiding the ticket office exit steps.
    
  • There is a tap and go machine at this access point at a suitable height for wheelchair users.

You are on Outside Access (Ticket Office). Skip to the next section.

Outside Access (Ticket Office)

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• Entrance View
  • This information is for the entrance located to the left as you enter from the Bradford Road access point.
  • There is step-free access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) automatically.
  • The main automatic door(s) is/are push pad or push button activated.
  • The push pad or push button is 95cm from floor level.
  • The door(s) is/are double width.
  • The width of the door opening is 128cm.

You are on Reception (Ticket office). Skip to the next section.

Reception (Ticket office)

• The desk/counter is 7m (7yd 1ft) from the Ticket Office entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is medium height (77cm - 109cm).
• The desk/counter does not have a low (76cm or lower) section.
• The lighting levels are good.
• There is a hearing assistance system.
• The type of system is a fixed loop.
• The hearing assistance system is not signed.
• Staff are trained to use the system.
• The hearing assistance system was tested by an AccessAble surveyor.
• The hearing assistance system was tested on 16/05/2023.
• The hearing assistance system was working at the time of testing.

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• Comments View
  • There is a ticket machine to the right of the ticket office exit.
    
  • The lowest function on this machine is 70cm the highest is 155cm.

You are on Entrance (Exit Ticket Office). Skip to the next section.

Entrance (Exit Ticket Office)

• This information is for the entrance located at the rear of the ticket office.

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• Entrance View
  • There is stepped access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) automatically (towards you).
  • The main automatic door(s) is/are push pad or push button activated.
  • The push pad or push button is 76cm from floor level.
  • The door(s) is/are double width.
  • The width of the door opening is 126cm.
• Step(s) View
  • The step(s) is/are located to the left and right as you exit leading to the platforms.
  • There is/are 11 step(s).
  • The step(s) is/are clearly marked.
  • The height of the step(s) is/are between 15cm and 18cm.
  • The height of the step(s) is/are 16cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are in the centre.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • The lighting levels at the step(s) are good.
• Comments View
  • The eleven steps to the left as you exit lead to platform 1.
    
  • There are also seven steps to the right as you exit leading to platform 2.
    
  • Photograph 2 shows the walkway leading to the steps right and left.
    
  • Photograph 7 shows the defibrillator to the right as you exit.
    
  • The height of the defibrillator is 135cm.

You are on Train Station. Skip to the next section.

Train Station

• There are generally 2 member(s) of staff on duty.
• The station is staffed.
• There is an office to obtain help.
• The station is not staffed between 19.00 - 06.10.
• There is a ticket office.
• The ticket office is located to the right as you enter Bradford Road access point.
• The ticket office is 2m (2yd 7in) from the Bradford Road access point.
• The train companies operating from within this station are Northern Rail and GNER.
• There is a taxi rank at the station.
• The taxi rank is located at the front of the station.
• The taxi rank is 20m (21yd 2ft) from the accessible entrance.
• There are 2 platform(s) in the station.

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• Additional Station Information View
  • Announcements on platforms are audio and visual.
• Comments View
  • A portable ramp is available for boarding trains, please ask any member of staff or train crew for assistance.

You are on Train Station Platform (1). Skip to the next section.

Train Station Platform (1)

• There is a ticket machine on this platform.
  
• The lowest function on this machine is 70cm the highest is 130cm.
  
• There is also a Tap and Go at a suitable height for a wheelchair user.
  
• The opening to the waiting shelter is 141cm wide.
  
• The shelter has fixed seating.
  
• There is additional seating on the platform.

You are on Access Point (Dalton Lane Car Park). Skip to the next section.

Access Point (Dalton Lane Car Park)

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• Access Point View
  • This information is for the access point located in the car park leading to platform one.
  • There is not an information board/map at this access point.
  • There is step-free access at this access point.
  • There is a gate which opens towards you (pull).
  • The gate is permanently held open.
• Comments View
  • The walkway leading to the car park is 90cm wide.

You are on Level Change (Platform 2). Skip to the next section.

Level Change (Platform 2)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located beyond Bradford Road access point.
• The ramp/slope gradient is steep.
• The ramp/slope is permanent.
• There is a level landing at the top of the ramp/slope.
• The ramp does have handrails.
• The handrails are on both sides.

You are on Train Station Platform (2). Skip to the next section.

Train Station Platform (2)

• The doors to the waiting room are automatic and are 90cm wide.
  
• There is fixed seating in this area.
  
• There is additional seating on the platform.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• Accessible toilet facilities are not available.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are not available.

You are on Additional Info. Skip to the next section.

Additional Info

• A bowl of water cannot be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.
• This service cannot be requested.