Access Guide
Location
- The venue is situated within the centre of the town or city.
- This venue is situated in Keighley.
- The venue is not situated on a road which has a steep gradient.
- The nearest mainline station is Keighley.
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Comments
View
- The photo shows the additional designated parking available in Station Bridge, at the front of the station.
COVID-19 Information
Opening Hours
Parking
- The venue does have its own car park.
- Parking is free for all users.
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Venue Car Park
View
- The car park is located 3 metres from the venue entrance.
- There is/are 2 designated parking bay(s) within the car park.
- The dimensions of the designated parking bay(s) are 225cm x 570cm (7ft 5in x 18ft 8in).
- The nearest designated bay is 5m (5yd 1ft) from the main accessible entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- The car park surface is tarmac.
- The patron does not have to cross a road.
- The car park does not have a height restriction barrier.
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Comments
View
- There is designated parking on Station Bridge, at the front of the station.
- The main car park is 150 metres to the side of the station off How Mill Lane.
Outside Access (Bradford Road)
- There is level access into the venue.
- The main doors open (no doors).
- The door opening is 217cm (7ft 1in) wide.
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Second set of doors
View
- There is a second set of doors.
- The doors open away from you (push).
- The doors are double width.
- The doors are heavy.
- The door opening is 124cm (4ft 1in) wide.
Reception (Ticket office)
- The reception desk is 7m (22ft 12in) from the front entrance.
- There is level access to reception from the entrance.
- The reception desk is medium height.
- Lighting levels are bright.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- Staff are trained to use system.
Inside Access
- There is level access to the service.
- There is a hearing assistance system.
- The system is a fixed loop.
- Staff are trained to use the system.
- This venue does not play background music.
- Lighting levels are bright.
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Comments
View
- The photograph shows the raised seating area in platform 2.
Train Station
- There are generally 2 member(s) of staff on duty.
- The station is staffed.
- There is an office to obtain help.
- The station is not staffed between 21.00 - 06.10.
- This office is located near the entrance.
- The train companies operating from within this station are Northern Rail and GNER.
- There is a taxi rank at the station.
- The taxi rank is located at the front of the station.
- The taxi rank is 20m (22yd) from the accessible entrance.
- Shops and services within the station include Newsagent.
- There are 2 platform(s) in the station.
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Additional Station Information
View
- Announcements on platforms are audio and visual.
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Comments
View
- The photo shows the steps to platform 1. There is a similar flight leading to platform 2.
Train Station Platform (1)
- There is no level access to the platform(s).
- There is a ramp/slope to access the service.
- The ramp is steep.
- The ramp is portable.
- The width of the ramp/slope is 327cm.
- There are 11 steps to the service.
- The steps are well lit.
- The steps are deep.
- The steps have handrails.
- The steps have handrails on the left side going up.
- The steps are clearly marked.
- There is not an accessible toilet.
Level Change (1)
- There is a ramp or slope to access this service.
- The ramp or slope is steep.
- The width of the ramp or slope is 327cm (10ft 9in).
- There are steps to access this area / service.
- There is / are 11 step(s) to the area / service.
- Lighting levels at the steps are bright.
- The steps are clearly marked.
- The steps are deep.
- The steps do have handrails.
Train Station Platform (2)
- There is no level access to the platform(s).
- There is a ramp/slope to access the service.
- The ramp is steep.
- The ramp is portable.
- The width of the ramp/slope is 369cm.
- There are 7 steps to the service.
- The steps are well lit.
- The steps are medium height.
- The steps do not have handrails.
- The steps are clearly marked.
- There is not an accessible toilet.
- There is a raised area accessed via 1 medium and 1 deep step.
Level Change (2)
- There is a ramp or slope to access this service.
- The ramp or slope is steep.
- The width of the ramp or slope is 369cm (12ft 1in).
- There are steps to access this area / service.
- There is / are 7 step(s) to the area / service.
- Lighting levels at the steps are bright.
- The steps are clearly marked.
- The steps are medium.
- The steps do not have handrails.
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Comments
View
- There is a raised area accessed via 1 medium and 1 deep step.
Additional Info
- Staff do receive disability awareness / equality training.
- A member of staff trained in BSL skills is not normally on duty.