Access Guide
Introduction
- Services / facilities within the building include Keighley and Worth Valley Station and The Old Parcels Office Café and Bar.
- Keighley and Worth Valley Station link (new tab) - click here.
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Keighley.
Opening Hours
Parking (Keighley Station Car Park)
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park is located on Low Mill Lane.
- The car park type is open air/surface.
- There is/are 0 Blue Badge parking bay(s) within the car park.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are slopes/ramps.
- The car park surface is tarmac.
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Drop-off Point
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- There is not a designated drop off point.
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Comments
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- Photographs 1 and 2 show the two Blue Badge Bays directly outside the station.
- These bays measure 230cm x 450cm.
- Photographs 1 and 2 show the two Blue Badge Bays directly outside the station.
Parking (Dalton Lane - Platform 1)
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park is located off Dalton Lane.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
- There is/are 5 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 225cm x 570cm (7ft 5in x 18ft 8in).
- The nearest Blue Badge bay is 20m (21yd 2ft) from the Platform 1 Access Point.
- The furthest Blue Badge bay is 25m (27yd 1ft) from the Platform 1 Access Point.
- The route from the car park to the entrance is accessible to a wheelchair user unaided.
- The car park surface is tarmac.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is not a designated drop off point.
Access Point (Bradford Road)
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Access Point
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- This information is for the access point located off Bradford Road.
- There is not an information board/map at this access point.
- There is step-free access at this access point.
- There is a gate which opens away from you (push).
- The gate is permanently held open.
- There are bollards at this access point.
Access Point (Bradford Road - Platform 1)
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Access Point
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- This information is for the access point located to the right of the building.
- There is an information board/map at this access point.
- There is ramped/sloped access at this access point.
- There is no gate at this access point.
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Ramp/Slope
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- The ramp/slope is located beyond the access point.
- The gradient of the ramp/slope is steep.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- There is a/are handrail(s) at the ramp.
- The handrail(s) is/are on both sides.
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Comments
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- This access point gives access to platform 1 avoiding the ticket office exit steps.
- There is a tap and go machine at this access point at a suitable height for wheelchair users.
- This access point gives access to platform 1 avoiding the ticket office exit steps.
Outside Access (Ticket Office)
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Entrance
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- This information is for the entrance located to the left as you enter from the Bradford Road access point.
- There is step-free access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) automatically.
- The main automatic door(s) is/are push pad or push button activated.
- The push pad or push button is 95cm from floor level.
- The door(s) is/are double width.
- The width of the door opening is 128cm.
Reception (Ticket office)
- The desk/counter is 7m (7yd 1ft) from the Ticket Office entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is medium height (77cm - 109cm).
- The desk/counter does not have a low (76cm or lower) section.
- The lighting levels are good.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- The hearing assistance system is not signed.
- Staff are trained to use the system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 16/05/2023.
- The hearing assistance system was working at the time of testing.
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Comments
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- There is a ticket machine to the right of the ticket office exit.
- The lowest function on this machine is 70cm the highest is 155cm.
- There is a ticket machine to the right of the ticket office exit.
Entrance (Exit Ticket Office)
- This information is for the entrance located at the rear of the ticket office.
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Entrance
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- There is stepped access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) automatically (towards you).
- The main automatic door(s) is/are push pad or push button activated.
- The push pad or push button is 76cm from floor level.
- The door(s) is/are double width.
- The width of the door opening is 126cm.
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Step(s)
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- The step(s) is/are located to the left and right as you exit leading to the platforms.
- There is/are 11 step(s).
- The step(s) is/are clearly marked.
- The height of the step(s) is/are between 15cm and 18cm.
- The height of the step(s) is/are 16cm.
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are in the centre.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do extend horizontally beyond the first and last steps.
- The lighting levels at the step(s) are good.
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Comments
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- The eleven steps to the left as you exit lead to platform 1.
- There are also seven steps to the right as you exit leading to platform 2.
- Photograph 2 shows the walkway leading to the steps right and left.
- Photograph 7 shows the defibrillator to the right as you exit.
- The height of the defibrillator is 135cm.
- The eleven steps to the left as you exit lead to platform 1.
Train Station
- There are generally 2 member(s) of staff on duty.
- The station is staffed.
- There is an office to obtain help.
- The station is not staffed between 19.00 - 06.10.
- There is a ticket office.
- The ticket office is located to the right as you enter Bradford Road access point.
- The ticket office is 2m (2yd 7in) from the Bradford Road access point.
- The train companies operating from within this station are Northern Rail and GNER.
- There is a taxi rank at the station.
- The taxi rank is located at the front of the station.
- The taxi rank is 20m (21yd 2ft) from the accessible entrance.
- There are 2 platform(s) in the station.
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Additional Station Information
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- Announcements on platforms are audio and visual.
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Comments
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- A portable ramp is available for boarding trains, please ask any member of staff or train crew for assistance.
Train Station Platform (1)
- There is a ticket machine on this platform.
- The lowest function on this machine is 70cm the highest is 130cm.
- There is also a Tap and Go at a suitable height for a wheelchair user.
- The opening to the waiting shelter is 141cm wide.
- The shelter has fixed seating.
- There is additional seating on the platform.
Access Point (Dalton Lane Car Park)
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Access Point
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- This information is for the access point located in the car park leading to platform one.
- There is not an information board/map at this access point.
- There is step-free access at this access point.
- There is a gate which opens towards you (pull).
- The gate is permanently held open.
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Comments
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- The walkway leading to the car park is 90cm wide.
Level Change (Platform 2)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located beyond Bradford Road access point.
- The ramp/slope gradient is steep.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- The ramp does have handrails.
- The handrails are on both sides.
Train Station Platform (2)
- The doors to the waiting room are automatic and are 90cm wide.
- There is fixed seating in this area.
- There is additional seating on the platform.
Accessible Toilet
- Accessible toilet facilities are not available.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are not available.
Additional Info
- A bowl of water cannot be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.
- This service cannot be requested.