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Ling House Medical Centre

49 Scott Street, Keighley, West Yorkshire, BD21 2JH

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Access Guide

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Location

  • The venue is situated within the centre of the town or city.
  • This venue is situated in Keighley.
  • The venue is situated on a road which has a steep gradient.
  • The nearest mainline station is Keighley.

COVID-19 Information

Opening Hours

Parking

  • The venue does have its own car park.
  • Parking is free for all users.
  • Venue Car Park View
    • The car park is located 5m from the venue's entrance.
    • There is/are 2 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 300cm x 460cm (9ft 10in x 15ft 1in).
    • The nearest Blue Badge bay is 7m (7yd 1ft) from the main accessible entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • The car park surface is tarmac.
    • The car park does not have a height restriction barrier.
  • On Street Parking and Drop-off Details. View
    • There is a designated drop off point.
    • The drop off point is located at the rear of the venue.

Outside Access (Scott Street)

  • There is not level access into the venue.
  • The main doors open towards you (pull).
  • The doors are double width.
  • The doors are heavy.
  • The door opening is 160cm (5ft 3in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The doors open automatically.
    • The doors are double width.
    • The door opening is 140cm (4ft 7in) wide.

Level Change (Scott Street)

  • There is not a ramp or slope to access this service.
  • There are steps to access this area / service.
  • There is / are 8 step(s) to the area / service.
  • Lighting levels at the steps are bright.
  • The steps are not clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • The handrails are on both sides.

Outside Access (the car park)

  • There is not level access into the venue.
  • The main doors open towards you (pull).
  • The doors are double width.
  • The doors are heavy.
  • The door opening is 164cm (5ft 5in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The doors open automatically.
    • The doors are double width.
    • The door opening is 140cm (4ft 7in) wide.

Level Change (the car park)

  • There is a ramp or slope to access this service.

Reception

  • The reception desk is 10m (32ft 10in) from the front entrance.
  • There is level access to reception from the entrance.
  • The reception desk is low height.
  • Lighting levels are bright.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use system.

Inside Access

  • There is level access to the service(s).
  • This venue does play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are bright.

Accessible Toilet

  • There are accessible toilet facilities within this venue.
  • Location and Access View
    • The toilet is for the sole use of disabled people.
    • This accessible toilet is approximately 6m (6yd 1ft) from the accessible entrance.
    • This accessible toilet is located adjacent to the entrance.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The dimensions of the accessible toilet are 146cm x 220cm (4ft 9in x 7ft 3in).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 65cm (2ft 2in).
    • The tap type is lever.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 43cm (1ft 5in).
    • There is a hand dryer.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 120cm (3ft 11in).
    • There is a towel dispenser.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 150cm (4ft 11in).
    • There is a toilet roll holder.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 75cm (2ft 6in).
  • Colour Contrast and Lighting View
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.
  • Comments View
    • Wall mounted and drop down rails are available.
    • There are additional sets of accessible toilets available at the rear of the practice.

Additional Info

  • Documents are available in large print.
  • A member of staff trained in BSL skills is not normally on duty.