You are on Location. Skip to the next section.

Location

• There is a bus stop within 150m (164yds) of the venue.

You are on Opening Hours. Skip to the next section.

Opening Hours

• For information about the opening hours please click here.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park is located at the front of the station.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders cannot be booked in advance.
  • There is/are 8 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 330cm x 490cm (10ft 10in x 16ft 1in).
  • The nearest Blue Badge bay is 23m (25yd 6in) from the ticket office entrance.
  • The furthest Blue Badge bay is 40m (43yd 2ft) from the ticket office entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are slopes/ramps.
  • The car park surface is tarmac.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.
• Comments View
  • There is a bus stop in the car park.

You are on Access Point (Platform 1 from Car Park). Skip to the next section.

Access Point (Platform 1 from Car Park)

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• Access Point View
  • This information is for the access point located to the right hand side of the station building, leading in from the car park.
  • There is an information board/map at this access point.
  • There is ramped/sloped access at this access point.
  • There is no gate at this access point.
• Ramp/Slope View
  • The ramp/slope is located on the approach to the access point.
  • The gradient of the ramp/slope is slight.

You are on Access Point (Platform 2 from Brooklands Lane). Skip to the next section.

Access Point (Platform 2 from Brooklands Lane)

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• Access Point View
  • This information is for the access point located on Brooklands Lane.
  • There is not an information board/map at this access point.
  • There is ramped/sloped access at this access point.
  • There is no gate at this access point.
  • The width of the gap is 130cm.
  • The footpath is uneven in places.
• Ramp/Slope View
  • The ramp/slope is located on the pathway beyond the access point leading into the station.
  • The gradient of the ramp/slope is steep.

You are on Level Change (Brooklands Lane Access Point to Platform 2). Skip to the next section.

Level Change (Brooklands Lane Access Point to Platform 2)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located at the end of the pathway from the Brooklands Lane access point leading to platform 2 and the steps to platform 1.
• The ramp/slope gradient is steep.
• The ramp/slope is permanent.
• There is a level landing at the top of the ramp/slope.
• The ramp does not have handrails.

You are on Outside Access (Ticket Office Entrance). Skip to the next section.

Outside Access (Ticket Office Entrance)

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• Entrance View
  • This information is for the entrance located at the front of the Ticket Office.
  • There is step-free access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The width of the door opening is 136cm.

You are on Reception (Ticket Office). Skip to the next section.

Reception (Ticket Office)

• The desk/counter is 4m (4yd 1ft) from the ticket office entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is medium height (77cm - 109cm).
• The desk/counter does not have a low (76cm or lower) section.
• The lighting levels are medium.
• There is a hearing assistance system.
• The type of system is a fixed loop.
• The hearing assistance system is signed.
• Staff are trained to use the system.

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• Comments View
  • There is bench seating in the ticket office.

You are on Train Station. Skip to the next section.

Train Station

• There are generally 1 member(s) of staff on duty.
• The station is staffed.
• There is not an office to obtain help.
• The station is not staffed between 19.00 - 06.00.
• There is a ticket office.
• The ticket office is located beyond the ticket office entrance.
• The train companies operating from within this station are Northern Railway.
• The train companies that operate within this station include:.
• Please click here for access information for Northern Railway.
• There is not a taxi rank at the station.
• There are 2 platform(s) in the station.
• The platform(s) accessed by ramp / slope is / are Platform 1.
• The platform(s) accessed by steps only is / are Platform 2.

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• Additional Station Information View
  • Announcements on platforms are audio and visual.

You are on Platform 1 Waiting Room. Skip to the next section.

Platform 1 Waiting Room

• The waiting room is to the right of the ticket office window.
• The doors from the ticket office to the waiting room are double.
• These doors are double, open away from you (push) and are heavy
• The doors are 147cm wide.
• The exit doors are single and open towards you (pull) and are heavy.
• These doors are 110cm wide.
• There is a similar door at the opposite side of the waiting room.
• There are two vending machines in this waiting room.
• The highest function on these machines is 166cm, the lowest function is 37cm.

You are on Level Change (Platform 1). Skip to the next section.

Level Change (Platform 1)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located to the left as you exit the platform 1 waiting room.
• The ramp/slope gradient is slight.
• The ramp/slope is permanent.
• There is not a level landing at the top of the ramp/slope.
• The ramp does have handrails.
• The handrails are on both sides.
• The width of the ramp/slope is 137cm (4ft 6in).
• There is a/are step(s) to access this area/service.
• The step(s) is/are located to the right as you leave platform 1 waiting room.
• There is/are 3 step(s) to the area/service.
• There is tactile paving at the top and bottom of the steps.
• The step(s) is/are clearly marked.
• The step(s) is/are shallow (2cm - 10cm).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on the right going up the step(s).
• The ramp/slope does bypass the step(s).

You are on Level Change (Platform 1 to Platform 2). Skip to the next section.

Level Change (Platform 1 to Platform 2)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located leading from the steps to platform two.
• The ramp/slope gradient is slight.
• The ramp/slope is permanent.
• The ramp does not have handrails.
• The width of the ramp/slope is 118cm (3ft 10in).
• There is a/are step(s) to access this area/service.
• The step(s) is/are located leading from platform 1 to platform 2.
• There is/are 15+ step(s) to the area/service.
• There is tactile paving at the top and bottom of the steps.
• The step(s) is/are not clearly marked.
• The step(s) is/are deep (18cm+).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on both sides.
• The ramp/slope does not bypass the step(s).

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• Comments View
  • There are no handrails on the bridge.

You are on Platform 2 Waiting Room. Skip to the next section.

Platform 2 Waiting Room

• The door to this waiting room is single and heavy.
• The door opens away from you (push).
• The door is 86cm wide.
• There is a similar door to the right of this entrance.
• This door has a shallow step at the entrance.
• This waiting room does not have any vending machines.

You are on Toilet with Adaptations. Skip to the next section.

Toilet with Adaptations

• Accessible toilet facilities are not available.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are not available.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents can be requested in Braille.
• Documents can be requested in large print.
• A bowl of water can be provided for an assistance dog.
• An assistance dog toilet area can be provided onsite.
• The assistance dog toilet area is located on the grassy areas around the car park area.