You are on Location. Skip to the next section.

Location

• The nearest National Rail station is Ilkley.

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• Comments View
  • Ilkley Moor Medical Practice and Ilkley Wharfedale Medical Practice operate from this centre.

You are on Opening Hours. Skip to the next section.

Opening Hours

• For information about the opening hours please click here.

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 07:30 - 19:30.
• Tuesday 07:30 - 19:30.
• Wednesday 07:30 - 19:30.
• Thursday 07:30 - 18:00.
• Friday 08:00 - 18:00.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park is located 30 metres from the entrance.
  • There is/are 2 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 390cm x 500cm (12ft 10in x 16ft 5in).
  • The nearest Blue Badge bay is 37m (40yd 1ft) from the main accessible entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • The car park surface is tarmac.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is a designated drop off point.
  • The drop off point is located within each of the two car parks.
• Comments View
  • There are two car parks.
  • The first is small with two designated bays, giving level access to the entrance.
  • The large car park also has two designated bays and gives sloped access to the entrance. A wheelchair user may need assistance from the larger car park.

You are on Outside Access (Springs Lane). Skip to the next section.

Outside Access (Springs Lane)

• There is not level access into the venue.
• The main doors open automatically.
• The doors are single width.
• The door opening is 119cm (3ft 11in) wide.

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• Second set of doors View
  • There is a second set of doors.
  • The doors open automatically.
  • The doors are single width.
  • The door opening is 109cm (3ft 7in) wide.

You are on Level Change (Springs Lane). Skip to the next section.

Level Change (Springs Lane)

• There are steps to access this area / service.
• There is / are 4 step(s) to the area / service.
• The step(s) is/are not clearly marked.
• The steps are deep.
• The steps do have handrails.
• The handrails are on both sides.

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• Comments View
  • There is level access from the small car park, which is designated for disabled patients, to the side of the entrance steps.
  • A steeper ramp which may require assistance is from the main car park at the other side of the entrance steps.

You are on Reception (Ilkley and Wharfdale). Skip to the next section.

Reception (Ilkley and Wharfdale)

• The reception desk is 11m (12yd) from the front entrance.
• There is level access to reception from the entrance.
• The reception desk is high height.
• Lighting levels are bright.
• There is a hearing assistance system.
• The type of system is a fixed loop.
• Staff are trained to use system.

You are on Reception (Ilkely Moor). Skip to the next section.

Reception (Ilkely Moor)

• The reception desk is 12m (13yd) from the front entrance.
• There is level access to reception from the entrance.
• The reception desk is medium height.
• Lighting levels are bright.
• There is a hearing assistance system.
• The type of system is a fixed loop.
• Staff are trained to use system.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• There is a hearing assistance system.
• Staff are trained to use the system.
• This venue does not play background music.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are bright.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are G-1.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting level is bright.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located opposite reception.
• The lift is a standard lift.
• The floors which are accessible by this lift are G-1.
• The lift is 15m (16yd) from accessible entrance.
• Staff do not need to be notified for use of the lift.
• The dimensions of the lift are 108cm x 138cm (3ft 7in x 4ft 6in).
• There is a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The lift controls do not have Braille markings.
• The lift controls do not have tactile markings.
• The lighting level in the lift is bright.

You are on Toilet with Adaptations. Skip to the next section.

Toilet with Adaptations

• There are accessible toilets within this venue designated for public use.

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• Location and Access View
  • The toilet is for the sole use of disabled people.
  • The accessible toilet is 21m (23yd) from the accessible entrance.
  • The accessible toilet is located off the main reception area.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a locking handle.
  • The dimensions of the accessible toilet are 207cm x 199cm (6ft 9in x 6ft 6in).
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 72cm (2ft 4in).
  • The tap type is lever.
  • There is not a functional emergency alarm available.
  • Disposal facilities are not available in the cubicle.
  • There is not a coat hook.
• Position of Fixtures View
  • Wall mounted rails are available.
  • As you face the toilet the wall mounted grab rails are on both sides.
  • There are mirrors in the accessible toilet.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 46cm (1ft 6in).
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The towel dispenser is 108cm (3ft 7in) high.
  • There is a toilet roll holder.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a sink.
  • The sink is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the walls and floor is good.
  • Lighting levels are bright.
• Comments View
  • Wall mounted and drop down rails are available.
  • .

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilets are available.
• Access to Standard Female Toilet(s) View
  • The female toilets are located off the main reception area.
  • The female toilets are 21m (23yd) from the accessible entrance.
  • Inside the venue, there is level access to the female toilet.
  • Lighting levels are bright.
• Access to Standard Male Toilet(s) View
  • The male toilets are located off the main reception area.
  • The male toilets are 21m (23yd) from the accessible entrance.
  • Inside the venue, there is level access to the male toilet.
  • Lighting levels are bright.
• Baby Change Facilities View
  • Baby change facilities are not located within the venue.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents can be requested in Braille.
• Documents can be requested in large print.
• A member of staff trained in BSL skills is not normally on duty.

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• Comments View
  • Wheelchairs are available to borrow.