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Springs Medical Practice

Springs Lane, Ilkley, West Yorkshire, LS29 8TH

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Access Guide

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Location

  • The nearest National Rail station is Ilkley.
  • Comments View
    • Ilkley Moor Medical Practice and Ilkley Wharfedale Medical Practice operate from this centre.

COVID-19 Information

Opening Hours

Opening Times

  • Monday 07:30 - 19:30.
  • Tuesday 07:30 - 19:30.
  • Wednesday 07:30 - 19:30.
  • Thursday 07:30 - 18:00.
  • Friday 08:00 - 18:00.
  • Saturday Closed.
  • Sunday Closed.

Parking

  • The venue does have its own car park.
  • Parking is free for all users.
  • Venue Car Park View
    • The car park is located 30 metres from the entrance.
    • There is/are 2 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 390cm x 500cm (12ft 10in x 16ft 5in).
    • The nearest Blue Badge bay is 37m (40yd 1ft) from the main accessible entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • The car park surface is tarmac.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • On Street Parking and Drop-off Details. View
    • There is a designated drop off point.
    • The drop off point is located within each of the two car parks.
  • Comments View
    • There are two car parks.
    • The first is small with two designated bays, giving level access to the entrance.
    • The large car park also has two designated bays and gives sloped access to the entrance. A wheelchair user may need assistance from the larger car park.

Outside Access (Springs Lane)

  • There is not level access into the venue.
  • The main doors open automatically.
  • The doors are single width.
  • The door opening is 119cm (3ft 11in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The doors open automatically.
    • The doors are single width.
    • The door opening is 109cm (3ft 7in) wide.

Level Change (Springs Lane)

  • There are steps to access this area / service.
  • There is / are 4 step(s) to the area / service.
  • The steps are not clearly marked.
  • The steps are deep.
  • The steps do have handrails.
  • The handrails are on both sides.
  • Comments View
    • There is level access from the small car park, which is designated for disabled patients, to the side of the entrance steps.
    • A steeper ramp which may require assistance is from the main car park at the other side of the entrance steps.

Reception (Ilkley and Wharfdale)

  • The reception desk is 11m (12yd) from the front entrance.
  • There is level access to reception from the entrance.
  • The reception desk is high height.
  • Lighting levels are bright.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use system.

Reception (Ilkely Moor)

  • The reception desk is 12m (13yd) from the front entrance.
  • There is level access to reception from the entrance.
  • The reception desk is medium height.
  • Lighting levels are bright.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use system.

Inside Access

  • There is level access to the service(s).
  • There is a hearing assistance system.
  • Staff are trained to use the system.
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are bright.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G-1.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting level is bright.

Lift

  • There is a lift for public use.
  • The lift is located opposite reception.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G-1.
  • The lift is 15m (16yd) from accessible entrance.
  • Staff do not need to be notified for use of the lift.
  • The dimensions of the lift are 108cm x 138cm (3ft 7in x 4ft 6in).
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The lift controls do not have Braille markings.
  • The lift controls do not have tactile markings.
  • The lighting level in the lift is bright.

Accessible Toilet

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is for the sole use of disabled people.
    • The accessible toilet is 21m (23yd) from the accessible entrance.
    • The accessible toilet is located off the main reception area.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The dimensions of the accessible toilet are 207cm x 199cm (6ft 9in x 6ft 6in).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 72cm (2ft 4in).
    • The tap type is lever.
    • There is not a functional emergency alarm available.
    • Disposal facilities are not available in the cubicle.
    • There is not a coat hook.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There are mirrors in the accessible toilet.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 46cm (1ft 6in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The towel dispenser is 108cm (3ft 7in) high.
    • There is a toilet roll holder.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a sink.
    • The sink is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the walls and floor is good.
    • Lighting levels are bright.
  • Comments View
    • Wall mounted and drop down rails are available.
    • .

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A member of staff trained in BSL skills is not normally on duty.