Access Guide
Introduction
- Services / facilities within the building include independent concessions including Bonmarché, Pavers, Mountain Warehouse, Klass, a foodhall, Grass Hoppers café and a restaurant.
- Services / facilities within the grounds include Grass Hoppers adventure playground.
Location
- There is not a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is New Pudsey.
COVID-19 Information
- There are external queuing points.
- The external queuing points are clearly marked/signed.
- There are separate doors for entering and exiting.
- There is hand sanitiser available at the entrance.
- The hand sanitisers are hand held.
- Hand sanitisers are available inside the venue.
- There is a limited number of people allowed inside.
- There is a Track and Trace system in place.
- There is a one-way system throughout.
- The one-way system is clearly marked/signed.
- There is clear signage inside to help with social distancing.
- There are protective clear screens located at desks/counters.
- Toilets are available.
- The venue is not certified with the 'We’re Good To Go’ COVID-19 industry standard.
Opening Hours
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park is located to the front of the venue.
- The car park type is open air/surface.
- There is/are 10+ Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 330cm x 600cm (10ft 10in x 19ft 8in).
- The nearest Blue Badge bay is 10m (10yd 2ft) from the main entrance.
- The furthest Blue Badge bay is 70m (76yd 1ft) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are slopes/ramps.
- The car park surface is tarmac.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is not a designated drop off point.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is not level access into the venue.
- The main door(s) open(s) automatically.
- The door(s) is / are double.
- The width of the door opening is 156cm (5ft 1in).
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Second set of doors
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- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is / are double.
- The width of the door opening is 180cm (5ft 11in).
Level Change (Main Entrance)
- There is a ramp/slope to access this area/service.
- The ramp or slope is located in front of the entrance.
- The ramp/slope gradient is slight.
Reception
- The desk/counter is 7m (7yd 1ft) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is high (110cm+).
- The desk/counter does not have a low (76cm or lower) section.
- The lighting levels are medium.
- There is not a hearing assistance system.
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Comments
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- The venue has wheelchairs for visitors to use.
- Please ask at reception.
Inside Access
- There is level access to the service(s).
- This venue does play background music.
- Music is played throughout the venue.
- Motorised scooters are allowed in public parts of the venue.
- The lighting levels are varied.
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Comments
View
- There are several automatic doors leading to various areas of the venue.
- These doors are either single or double.
- The height of the checkouts is 90cm.
Eating and Drinking (The Restaurant)
- The following information is for the restaurant.
- The restaurant is located at the rear of the internal garden centre.
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is a lowered section at the counter.
- Some tables are permanently fixed.
- Some chairs are permanently fixed.
- Some chairs have armrests.
- The nearest table is approximately 82m (89yd 2ft) from the main entrance.
- The distance between the floor and the lowest table is 24cm (9in).
- The distance between the floor and the highest table is 99cm (3ft 3in).
- The standard height for tables is 70cm.
- There is ample room for a wheelchair user to manoeuvre.
- Plastic / takeaway cups are available.
- Plastic / takeaway cutlery is available.
- Drinking straws are available.
- Menus are hand held and wall.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold meals and snacks.
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Comments
View
- There are 2 medium steps with handrails to the left and right of the restaurant leading to further seating.
Accessible Toilet (The Restaurant)
- Accessible toilet facilities are available.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial and written text signage on or near the toilet door.
- This accessible toilet is approximately 143m (156yd 1ft) from the main entrance.
- This accessible toilet is located at the rear of the internal sales floor, opposite the restaurant.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 80cm (2ft 7in).
- The door is heavy.
- The dimensions of the accessible toilet are 174cm x 220cm (5ft 9in x 7ft 3in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 125cm (4ft 1in).
- There is a dropdown rail on the transfer side.
- There is a flush, however it is not on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is a/are non-infectious waste disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall-mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 49cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- The contrast between the internal door and wall is good.
- The contrast between the wall-mounted grab rail(s) and wall is poor.
- The contrast between the dropdown rail(s) and wall is poor.
- The contrast between the walls and floor is good.
- The lighting levels are medium.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located within the accessible toilet.
- The height of the baby change table once extended is 88cm (2ft 11in).
Standard Toilet(s) (The Restaurant)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilet facilities that were surveyed are located at the rear of the sales floor, opposite the restaurant.
- The female and male toilets are approximately 145m (158yd 1ft) from the main entrance.
- Inside the venue, there is level access to the female and male toilets.
- Lighting levels in the female and male toilets are moderate to good.
External and Covered Garden Centre
- These areas have pathways of block paving and paving blocks.
- The areas are mainly flat with some slight slopes.
- The pathways are all wide enough for wheelchair users.
Entrance (Grasshoppers Entrance)
- This information is for the entrance located in the grounds of the garden centre.
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Entrance
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- There is ramped/sloped access at this entrance.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 130cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
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Ramp/Slope
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- The ramp/slope is located on the path leading to the entrance.
- The gradient of the ramp/slope is slight.
Reception (Grasshoppers)
- The desk/counter is 12m (13yd 4in) from the Grasshoppers entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is medium height (77cm - 109cm).
- The desk/counter does not have a low (76cm or lower) section.
- The lighting levels are medium.
- There is not a hearing assistance system.
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Comments
View
- To the right of the reception desk is a security gate that opens away from you and has an opening width of 130cm.
Inside Access (Grasshoppers)
- There is level access to the service(s).
- There is not a hearing assistance system.
- This venue does play background music.
- Music is played in the play area.
- Motorised scooters are allowed in public parts of the venue.
- The lighting levels are medium.
Eating and Drinking (Woody's Kitchen)
- The following information is for the café.
- The café is located beyond the reception area to the left.
- The bar does serve food.
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is not a lowered section at the counter.
- Some tables are permanently fixed.
- Some chairs are permanently fixed.
- Some chairs have armrests.
- The nearest table is approximately 22m (24yd 2in) from the Grasshoppers entrance.
- The distance between the floor and the lowest table is 70cm (2ft 4in).
- The distance between the floor and the highest table is 73cm (2ft 5in).
- There is ample room for a wheelchair user to manoeuvre.
- Plastic / takeaway cups are available.
- Plastic / takeaway cutlery is available.
- Drinking straws are available.
- Menus are wall only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold meals and snacks.
Accessible Toilet (Reception Area)
- Accessible toilet facilities are available.
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Location and Access
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- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 19m (20yd 2ft) from the Grasshoppers entrance.
- This accessible toilet is located to the right as you enter.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 97cm (3ft 2in).
- The door is heavy.
- The dimensions of the accessible toilet are 168cm x 230cm (5ft 6in x 7ft 7in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 100cm (3ft 3in).
- There is a dropdown rail on the transfer side.
- There is a flush, however it is not on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
View
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 49cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
View
- The contrast between the external door and wall is good.
- The contrast between the internal door and wall is good.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The contrast between the dropdown rail(s) and wall is good.
- The contrast between the walls and floor is good.
- The lighting levels are medium.
Accessible Toilet (Grasshoppers Play Area)
- Accessible toilet facilities are available.
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Location and Access
View
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 40m (43yd 2ft) from the Grasshoppers entrance.
- This accessible toilet is located beyond the reception security gate to the right.
- There is level access to this accessible toilet.
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Features and Dimensions
View
- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 87cm (2ft 10in).
- The door is heavy.
- The dimensions of the accessible toilet are 152cm x 225cm (4ft 12in x 7ft 5in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 84cm (2ft 9in).
- There is a dropdown rail on the transfer side.
- There is a flush, however it is not on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are general domestic waste and sanitary disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
View
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
View
- The contrast between the external door and wall is good.
- The contrast between the internal door and wall is good.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The contrast between the dropdown rail(s) and wall is good.
- The contrast between the walls and floor is good.
- The lighting levels are medium.
Standard Toilet(s) (ReceptionArea)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
View
- The female and male toilet facilities that were surveyed are located to the right when you enter.
- The female and male toilets are approximately 18m (19yd 2ft) from the Grasshoppers entrance.
- Inside the venue, there is level access to the female and male toilets.
- Lighting levels are medium.
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Baby Change Facilities
View
- Baby change facilities are located within the venue.
- Baby change facilities are located within the female standard toilets.
- The height of the baby change table once extended is 89cm (2ft 11in).
- Inside the venue, there is level access to the baby change facility.
Standard Toilet(s) (Grasshoppers Play Area)
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Availability and Location of Standard Toilets
View
- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
View
- The female and male toilet facilities that were surveyed are located beyond the Grasshoppers security gate to the right.
- The female and male toilets are approximately 40m (43yd 2ft) from the Grasshoppers entrance.
- Inside the venue, there is level access to the female and male toilets.
- Lighting levels are medium.
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Baby Change Facilities
View
- Baby change facilities are located within the venue.
- Baby change facilities are located in the female and male toilets.
- The height of the baby change table once extended is 91cm (2ft 12in).
- Inside the venue, there is level access to the baby change facility.
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Comments
View
- There is a seating area for mothers and toddlers in the female standard toilets.
Parent and Baby Room (Grasshoppers Play Area)
- There is a parent and baby room for public use.
- The parent and baby room is located in the Grasshoppers play area.
- The parent and baby room is approximately 40m from the Grasshoppers entrance.
- There is step-free access to the parent and baby room.
- Staff do not need to be notified for use of the room.
- There is pictorial signage on or near the parent and baby room door.
- The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
- The baby change table is not height adjustable.
- The height of the baby change table once extended is 91cm (2ft 12in).
- There are disposal facilities in the parent and baby room.
- There is a wash basin in the parent and baby room.
- The height of the wash basin is 90cm.
- The wash basin tap type is lever.
- There is a/are chair(s) in the parent and baby room.
- There is not a chair with armrests on both sides.
- There is a toilet in the parent and baby room.
- There is a red flashing fire alarm beacon within the room.
- The lighting levels are good.
Additional Info
- Staff do not receive disability awareness / equality training.
- A bowl of water can be provided for an assistance dog.
- An assistance dog toilet area can be provided onsite.
- The assistance dog toilet area is located on the grassed areas around the car park area.