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31 Castlegate

31 Castlegate, York, YO1 9RN

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Access Guide

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Opening Times

  • Monday Closed.
  • Tuesday 11:00 - 15:00.
  • Tuesday 17:30 - 21:30.
  • Wednesday 11:00 - 15:00.
  • Wednesday 17:30 - 21:30.
  • Thursday 11:00 - 15:00.
  • Thursday 17:30 - 21:30.
  • Friday 11:00 - 15:00.
  • Friday 17:30 - 21:30.
  • Saturday 11:00 - 21:30.
  • Sunday 11:00 - 15:00.
  • Sunday 17:30 - 21:00.

Location

  • The venue is situated within the centre of the city.
  • This venue is situated in York.
  • There is not a bus stop within 150m (164yds) of the venue.
  • The venue is not situated on a road which has a steep gradient.
  • The nearest mainline station is York.

Parking

  • The venue does not have its own car park.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the venue.
  • There is not level access into the venue.
  • The bell is not in a suitable position to allow wheelchair users to gain access.
  • The intercom is not in a suitable position to allow wheelchair users to gain access.
  • The main doors open towards you (pull).
  • The doors are double width.
  • The doors are permanently held open.
  • The door opening is 94cm (3ft 1in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The doors open automatically.
    • The doors are single width.
    • The doors are permanently held open.
    • The door opening is 67cm (2ft 2in) wide.

Level Change (Main Entrance)

  • There are steps to access this area / service.
  • The steps are located just beyond the main entrance.
  • There is / are 7 step(s) to the area / service.
  • Lighting levels at the steps are medium.
  • The steps are clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • The handrails are on the left going up.

Outside Access (Accessible Entrance)

  • This information is for the entrance located at the rear of the venue.
  • There is not level access into the venue.
  • The bell is not in a suitable position to allow wheelchair users to gain access.
  • The intercom is not in a suitable position to allow wheelchair users to gain access.
  • The main doors open towards you (pull).
  • The doors are single width.
  • The doors are light.
  • The door opening is 78cm (2ft 7in) wide.

Level Change (Accessible Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located at the rear of the venue.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • There is a level landing at the top of the ramp.
  • The width of the ramp or slope is 128cm (4ft 2in).

Inside Access

  • There is level access to the service.
  • This venue does play background music.
  • Music is played throughout the venue.
  • Lighting levels are medium.

Eating and Drinking

  • The following information is for the restaurant.
  • Full table service is available.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is 1m (3ft 3in) from the accessible entrance.
  • The distance between the floor and the lowest table is 72cm (2ft 4in).
  • The distance between the floor and the highest table is 73cm (2ft 5in).
  • There is ample room for a wheelchair user to manoeuvre.
  • Menus are hand held only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is varied.

Accessible Toilet

  • There are not accessible toilets within this venue designated for public use.

Standard Toilet(s)

Additional Info

  • Staff do not receive disability awareness / equality training.

York City Centre Access Information