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Jorvik Viking Centre

Coppergate, York, YO1 9WT

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Access Guide

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Introduction

  • The Centre consists of; the Time Capsule Ride, the Museum Galleries and the Gift Shop.
  • Due to health and safety regulations, only one wheelchair user can be in JORVIK at any one time.
  • Wheelchair users must be booked in advance to avoid having to wait by calling the Reservations Department on 01904 615505.

Opening Times

  • Monday 10:00 - 18:00.
  • Tuesday 10:00 - 18:00.
  • Wednesday 10:00 - 18:00.
  • Thursday 10:00 - 18:00.
  • Friday 10:00 - 18:00.
  • Saturday 10:00 - 18:00.
  • Sunday 10:00 - 18:00.
  • Comments View
    • These times are for summer season. Last tour is at 17:00.
    • Please contact venue for winter opening times and seasonal variations.

Location

  • The venue is situated within the centre of the city.
  • The venue is in a pedestrian area.
  • This venue is situated in York.
  • The venue is not situated on a road which has a steep gradient.
  • There is not a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is York.

Parking

  • The venue does not have its own car park.

Outside Access (Main Entrance)

  • This information is for the entrance located to the front of the building.
  • There is level access into the venue.
  • The main doors open towards you (pull).
  • The doors are double width.
  • The doors are heavy.
  • The door opening is 170cm (5ft 7in) wide.

Outside Access (Gift Shop Entrance)

  • There is not level access into the venue.
  • The main doors open towards you (pull).
  • The doors are double width.
  • The doors are heavy.
  • The door opening is 134cm (4ft 5in) wide.

Level Change (Gift Shop Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located in front of the entrance.
  • The ramp or slope is easy.
  • The ramp or slope is permanent.
  • The width of the ramp or slope is 134cm (4ft 5in).

Reception

  • The reception desk is 2m (6ft 7in) from the front entrance.
  • The desk is 2m (6ft 7in) from the main entrance .
  • There is level access to reception from the entrance.
  • The reception desk is high height.
  • The desk has a lowered section.
  • Lighting levels are medium.
  • There is not a hearing assistance system.

Inside Access (Museum Galleries/Gift Shop)

  • There is level access to the service(s).
  • This venue does not play background music.
  • The lighting levels are low to moderate.
  • Comments View
    • There is a moderate ramp for access to the rear of the Gift Shop.
    • A Braille Gallery Guide is available.
    • Braille, large print and tactile maps of the venue are available.

Museum

  • Exhibits cannot be audio described.
  • Tactile signage for exhibits is available.
  • There is a hearing assistance system.
  • The hearing system is a fixed loop.
  • Staff are trained to use the the hearing system.
  • A deposit is not required for the hearing system.
  • Concessions are available.
  • There is a wheelchair to borrow.
  • To borrow the wheelchair, at reception.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G-B.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are deep.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting level is medium.

Lift

  • There is a lift for public use.
  • The lift is located in the reception foyer.
  • The lift is a platform lift.
  • The floors which are accessible by this lift are G-B.
  • The lift is 5m (16ft 5in) from accessible entrance.
  • Staff do need to be notified for use of the lift.
  • The clear door width is 95cm (3ft 1in).
  • The dimensions of the lift are 95cm x 145cm (3ft 1in x 4ft 9in).
  • There is not a mirror to aid reversing out of the lift.
  • The lift controls do not have Braille markings.
  • The lift controls do not have tactile markings.
  • The lighting level in the lift is bright.

Accessible Toilet

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • The accessible toilet is 4m (13ft 1in) from the lift.
    • The accessible toilet is located on the basement floor.
    • There is level access to the accessible toilet.
    • This is by lift.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from a member of staff.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 80cm (2ft 7in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 170cm x 305cm (5ft 7in x 10ft 0in).
    • Floor manoeuvring space is clear in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 90cm (2ft 11in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is not a functional emergency alarm available.
    • No emergency alarm fitted in the cubicle.
    • Disposal facilities are available in the cubicle.
    • There is not a coat hook.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There are mirrors in the accessible toilet.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The towel dispenser is 128cm (4ft 2in) high.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a sink.
    • The sink cannot be reached from seated on the toilet.
    • The sink is placed higher than 74cm (2ft 5in).
    • The sink is 77cm (2ft 6in) high.
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the grab rails and wall is good.
    • The contrast between the drop down rails and wall is good.
    • The contrast between the walls and floor is good.
    • Lighting levels are medium.
  • Comments View
    • Baby change facilities are located within the standard toilet.
    • The baby change facilities are located within the adapted toilet.
    • The height of the baby change table once extended is 105cm (3ft 5in).
    • Inside the venue, there is level access to the baby change facility.
    • This is by lift.

Standard Toilet(s)

Level Change (Standard Toilets)

  • There are steps to access this area / service.
  • The steps are located in front of the entrance.
  • There is / are 1 step(s) to the area / service.
  • Lighting levels at the steps are low.
  • The steps are clearly marked.
  • The steps are medium.
  • The steps do not have handrails.

York City Centre Access Information