You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include 4 spa treatment rooms.
• Related link Mount Royale Hotel.
• Http://www.disabledgo.com/access-guide/city-of-york-council/mount-royale-hotel

You are on Opening Times. Skip to the next section.

Opening Times

• Monday Closed.
• Tuesday 09:30 - 21:00.
• Wednesday 09:30 - 21:00.
• Thursday 09:30 - 21:00.
• Friday 09:30 - 21:00.
• Saturday 09:30 - 18:00.
• Sunday Closed.

You are on Location. Skip to the next section.

Location

• There is a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is York.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park is located in front of the building.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • There is/are 0 Blue Badge parking bay(s) within the car park.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are slopes/ramps.
  • The car park surface is tarmac.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• Drop off Point View
  • There is not a designated drop off point.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located at the front of the building.
• There is not level access into the venue.
• The main door(s) open(s) away from you (push).
• The door(s) is / are double.
• The door(s) is / are permanently held open.
• The width of the door opening is 110cm (3ft 7in).

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• Second set of doors View
  • There is a second set of doors.
  • The door(s) open(s) towards you (pull).
  • The door(s) is / are single.
  • The door(s) is / are heavy.
  • The width of the door opening is 95cm (3ft 1in).

You are on Level Change (Main Entrance). Skip to the next section.

Level Change (Main Entrance)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located in front of the entrance.
• There is/are 10 step(s) to the area/service.
• There is not tactile paving at the top and bottom of the steps.
• The step(s) is/are not clearly marked.
• The step(s) is/are deep (18cm+).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on both sides.

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• Comments View
  • There is an additional shallow step in the doorway.

You are on Outside Access (Reception Entrance). Skip to the next section.

Outside Access (Reception Entrance)

• This information is for the entrance located to the left as you enter.
• There is level access into the venue.
• The main door(s) open(s) away from you (push).
• The door(s) is / are single.
• The door(s) is / are heavy.
• The width of the door opening is 86cm (2ft 10in).

You are on Reception. Skip to the next section.

Reception

• The desk/counter is 3m (3yd 10in) from the Reception Entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is medium height (77cm - 109cm).
• The desk/counter does not have a low (76cm or lower) section.
• The lighting levels are medium.
• There is not a hearing assistance system.

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• Comments View
  • There are seats in the reception area.
  • The seating has armrests on both sides.

You are on Inside Access. Skip to the next section.

Inside Access

• There is not level access to the service(s).
• This venue does play background music.
• Music is played in the reception and in the treatment rooms.
• The lighting levels are medium.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are LG-G.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are deep (18cm+).
  • The steps do have handrails.
  • The steps have a handrail on the left going up.
  • There is a landing.
  • The lighting levels are medium.
• Other View
  • The area(s)/service(s) on the floors which are not accessible is/are the treatment rooms.
• Comments View
  • The handrails are only available for the bottom 9 steps.
  • There is an easy ramp on 2nd landing going up (photograph 3).

You are on Treatment Rooms. Skip to the next section.

Treatment Rooms

• There are 4 treatment rooms.
• The treatment rooms are on the lower ground floor.
• Three of the treatment rooms are accessed via a steep ramp.
• The ramp does not have handrails and is 71cm wide (photograph 2).
• The doors to the treatment rooms are 71cm wide (photograph 3).
• The treatment tables 70cm high and are not height adjustable.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• There are not accessible toilet facilities within this venue.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female Toilet(s) View
  • The female toilet facilities that were surveyed are located ahead as you enter the building.
  • The female toilet(s) is/are approximately 6m (6yd 1ft) from the main entrance.
  • Inside the venue, there is not level access to the female toilet(s).
  • Lighting levels are medium.
• Access to Standard Male Toilet(s) View
  • The male toilet facilities that were surveyed are located to the left as you enter.
  • The male toilet(s) is/are approximately 10m (10yd 2ft) from the main entrance.
  • Inside the venue, there is level access to the male toilet(s).
  • Lighting levels are medium.

You are on Level Change (Female Standard Toilets). Skip to the next section.

Level Change (Female Standard Toilets)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located leading to the female standard toilets.
• There is/are 3 step(s) to the area/service.
• The lighting levels at the step(s) are low.
• The step(s) is/are clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is not a/are not handrail(s) at the step(s).

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do not receive disability awareness / equality training.
• Documents are not available in Braille.
• Documents are not available in large print.
• A bowl of water can be provided for an assistance dog.
• An assistance dog toilet area can be provided onsite.
• The assistance dog toilet area is located in the grounds surrounding the venue.
• Home visits / services are not available.

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• Comments View
  • Assistance dogs are not allowed in treatment rooms due to the steep stairs to access them.