Access Guide
Opening Times
- Monday Closed.
- Tuesday Closed.
- Wednesday Closed.
- Thursday 11:00 - 17:00.
- Friday 11:00 - 17:00.
- Saturday 11:00 - 17:00.
- Sunday Closed.
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is York.
Parking
- The venue does not have its own car park.
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Public Car Parks.
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- The name of the car park is Castle.
- The car park is located on Tower Street.
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On Street Parking and Drop-off Details.
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- On street marked Blue Badge bays are available.
- The dimensions of the marked Blue Badge bays are 340cm x 430cm (11ft 2in x 14ft 1in).
- On street Blue Badge parking is located on Tower Street.
- Clearly signed and / or standard marked parking bays are not available.
- There is not a designated drop off point.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is not level access into the venue.
- The main door(s) open(s) away from you (push).
- The door(s) is / are single.
- The door(s) is / are heavy.
- The width of the door opening is 78cm (2ft 7in).
Level Change (Main Entrance)
- There is a ramp/slope to access this area/service.
- The ramp or slope is located in front of the entrance.
- The ramp/slope is easy.
- There is a/are step(s) to access this area/service.
- The step(s) is/are located in front of the entrance.
- There is/are 1 step(s) to the area/service.
- There is not tactile paving at the top and bottom of the steps.
- The step(s) is/are not clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is not a/are not handrail(s) at the step(s).
- The ramp/slope does not bypass the step(s).
Counter (Reception Desk)
- The counter is 3m (3yd 10in) from the main entrance.
- There is level access to the counter from the entrance.
- There is sufficient space to write or sign documents on the counter.
- The height of the counter is low (76cm or below).
- Lighting levels are medium.
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Comments
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- Seats are available at the reception desk.
- The seats do not have armrests.
Inside Access
- There is level access to the service(s).
- There is not a hearing assistance system.
- This venue does not play background music.
- The lighting levels are varied.
Accessible Toilet
- There are not accessible toilet facilities within this venue.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are not available.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents are not available in Braille.
- Documents are not available in large print.
- A bowl of water can be provided for an assistance dog.
- Home visits / services are not available.