You are on Opening Times (April-October). Skip to the next section.

Opening Times (April-October)

• Monday 10:00 - 17:00.
• Tuesday 10:00 - 17:00.
• Wednesday 10:00 - 17:00.
• Thursday 10:00 - 17:00.
• Friday 10:00 - 17:00.
• Saturday 10:00 - 17:00.
• Sunday 10:00 - 17:00.

Collapse all Expand all

• Comments View
  • Last admission is at 16.00 daily.
  • Between November and March the hall closes at 16.00 with last admission at 15.00.

You are on Opening Times (Nov-March). Skip to the next section.

Opening Times (Nov-March)

• Monday 10:00 - 16:00.
• Tuesday 10:00 - 16:00.
• Wednesday 10:00 - 16:00.
• Thursday 10:00 - 16:00.
• Friday 10:00 - 16:00.
• Saturday 10:00 - 16:00.
• Sunday 10:00 - 16:00.

You are on Location. Skip to the next section.

Location

• The venue is situated within the centre of the city.
• This venue is situated in York.
• The venue is in a pedestrian area.
• There is not a bus stop within 150m (164yds) of the venue.
• The venue is not situated on a road which has a steep gradient.
• The nearest mainline station is York.

You are on Parking. Skip to the next section.

Parking

• The venue does not have its own car park.

Collapse all Expand all

• Public Car Parks. View
  • There is not a car park for public use within 200m (approx).
• On Street Parking and Drop-off Details. View
  • On street marked Blue Badge bays are not available.
  • Clearly signed and / or standard marked parking bays are not available.
  • There is not a designated drop off point.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located to the front of the building.
• There is not level access into the venue.
• The main doors open away from you (push).
• The doors are single width.
• The doors are permanently held open.
• The door opening is 87cm (2ft 10in) wide.

You are on Level Change (Main Entrance). Skip to the next section.

Level Change (Main Entrance)

• There are steps to access this area / service.
• The steps are located in front of the entrance.
• There is / are 1 step(s) to the area / service.
• The steps are not clearly marked.
• The steps are deep.
• The steps do not have handrails.

You are on Outside Access (Accessible Entrance). Skip to the next section.

Outside Access (Accessible Entrance)

• This information is for the entrance located to the side of the building.
• There is level access into the venue.
• The main doors open away from you (push).
• The doors are single width.
• The doors are heavy.
• The door opening is 78cm (2ft 7in) wide.

You are on Reception. Skip to the next section.

Reception

• The reception desk is 5m (16ft 5in) from the main entrance.
• The desk is 5m (16ft 5in) from the main entrance .
• There is level access to reception from the entrance.
• The reception desk is medium height.
• The desk does not have a lowered section.
• Lighting levels are medium.
• There is not a hearing assistance system.

You are on Inside Access. Skip to the next section.

Inside Access

• There is not level access to the service.
• There is not a hearing assistance system.
• Motorised scooters are allowed in public parts of the venue.
• Lighting levels are medium.

You are on Level Change (Inside). Skip to the next section.

Level Change (Inside)

• There is a ramp or slope to access this service.
• The ramp or slope is easy.
• The ramp or slope is portable.
• Please contact a member off staff.
• There are steps to access this area / service.
• The steps are located leading in to the great hall.
• There is / are 1 step(s) to the area / service.
• Lighting levels at the steps are medium.
• The steps are not clearly marked.
• The steps are medium.
• The steps do not have handrails.

Collapse all Expand all

• Comments View
  • The portable ramp gives access to the Great Hall. To access this, patrons need to enter the museum via the accessible entrance.
  • A medieval CD is sometimes played in the Gallery and the Shop of the museum.

You are on Other Floors. Skip to the next section.

Other Floors

Collapse all Expand all

• Steps View
  • The floors which are accessible by stairs are G-1.
  • There are 15 steps between floors.
  • The steps are not clearly marked.
  • The steps are deep.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting level is medium.
• Other View
  • The services on the floors which are not accessible are additional exhibits.

You are on Museum. Skip to the next section.

Museum

• Exhibits can be audio described.
• Tactile signage for exhibits is available.
• The availability of tactile signage does not depend on exhibition.
• The availability of Braille signage does not depend on exhibition.
• Touch tours are not available.
• Video tours are not available.
• There is not a hearing assistance system.
• Concessions are available.
• There is not a wheelchair to borrow.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• There are not accessible toilets within this venue designated for public use.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

Collapse all Expand all

• Availability and Location of Standard Toilets View
  • Standard toilets are available.
• Access to Standard Shared Toilet(s) View
  • The unisex toilets are located to the right as you enter.
  • Inside the venue, there is level access to the unisex toilet.
  • Lighting levels are medium.
• Baby Change Facilities View
  • Baby change facilities are not located within the venue.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents are available in Braille.
• Documents are available in large print.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.
• This service cannot be requested.

You are on York City Centre Access Information. Skip to the next section.

York City Centre Access Information

• Please click here for city centre access information
• Please click here for more information about Blue Badge parking locations in York.