Skip to main content

Clements Hall

Nunthorpe Road, York, YO23 1BS

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Opening Times

  • Opening times for the venue vary according to bookings/events taking place.

Location

  • There is not a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is York.

Parking

  • The venue does not have its own car park.
  • Public Car Parks. View
    • There is a car park for public use within 200m (approx).
    • The name of the car park is Nunnery Lane.
    • The car park is located on Nunnery Lane.
  • On Street Parking and Drop-off Details. View
    • On street marked Blue Badge bays are not available.
    • Clearly signed and / or standard marked parking bays are available.
    • Standard marked parking bays are located on Nunthorpe Road.
    • There is not a designated drop off point.
  • Comments View
    • The standard on street bays are not individually marked.
    • There is room for approximately 13 cars across 3 bays.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The main door(s) open(s) automatically (towards you).
  • The door(s) is / are double.
  • The width of the door opening is 130cm (4ft 3in).

Level Change (Main Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp or slope is located to the left as you face the entrance.
  • The ramp/slope is easy.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • The ramp does have handrails.
  • The handrails are on both sides.
  • The width of the ramp/slope is 141cm (4ft 8in).
  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located in front of the entrance.
  • There is/are 4 step(s) to the area/service.
  • There is not tactile paving at the top and bottom of the steps.
  • The step(s) is/are clearly marked.
  • The step(s) is/are deep (18cm+).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • The ramp/slope does bypass the step(s).

Outside Access (Rear Entrance)

  • This information is for the entrance located to the rear of the building.
  • There is not level access into the venue.
  • The intercom is not in a suitable position to allow wheelchair users to gain access.
  • The main door(s) open(s) away from you (push).
  • The door(s) is / are single.
  • The door(s) is / are heavy.
  • The width of the door opening is 80cm (2ft 7in).

Level Change (Rear Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp or slope is located in front of the entrance.
  • The ramp/slope is steep.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • The ramp does not have handrails.
  • The width of the ramp/slope is 89cm (2ft 11in).

Reception

  • The desk/counter is 2m (2yd 7in) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter does not have a low (76cm or lower) section.
  • The lighting levels are medium.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use the system.
  • Comments View
    • There is an intercom to attract attention if the reception desk is not manned.
    • The height to the buttons is 135cm.
    • There is a push button to exit the main part of the building into the reception.
    • The height to the button is 126cm.
  • Opening Times View
    • Monday 09:00 - 16:00.
    • Tuesday 09:00 - 16:00.
    • Wednesday 09:00 - 16:00.
    • Thursday 09:00 - 16:00.
    • Friday 09:00 - 16:00.
    • Saturday Closed.
    • Sunday Closed.

Inside Access

  • There is not level access to the service(s).
  • There is a hearing assistance system.
  • The system is a fixed loop.
  • Staff are trained to use the system.
  • This venue does play background music.
  • Music is played in some of the rooms during some events.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are medium.
  • Comments View
    • The sound enhancement system is located within the main hall.

Level Change (Rear Corridor)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located at the rear of the building, in the corridor leading to the meeting room and rear entrance.
  • The ramp/slope is easy.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • The ramp does not have handrails.
  • The width of the ramp/slope is 100cm (3ft 3in).

Main Hall

  • The main hall is located at the end of the left hand corridor as you enter, 7m from the main entrance.
  • The door is single, opens towards you (pull), and is heavy.
  • The clear door width is 86cm.
  • There are tables and chairs.
  • The tables have a clear height of 72cm.
  • The chairs do not have armrests.

Meeting Room

  • The meeting room is located at the rear of the building as you enter, 15m from main entrance.
  • The door is single, opens away from you (push), and is heavy.
  • The clear door width is 83cm.
  • There are tables and chairs.
  • The clear height of the tables is 72cm.
  • Some of the chairs have armrests.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G-1.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are deep (18cm+).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are medium.

Refuge Intercom

  • There is a refuge intercom on the first floor lift and stair lobby.
  • The intercom is linked to reception only.
  • The height to the button is 99cm.

Lift

  • There is a lift for public use.
  • The lift is located in the centre of the building, off the left hand side of the main corridor as you enter from the main entrance.
  • The lift is a platform lift.
  • The floors which are accessible by this lift are G-1.
  • The lift is approximately 12m (13yd 4in) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 90cm (2ft 11in).
  • The dimensions of the lift are 106cm x 144cm (3ft 6in x 4ft 9in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does not have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is medium.

Art Room

  • The Art Room is located on the first floor, to the right as you exit the lift, 2m from the lift.
  • The door is single, opens away from you (push), and is heavy.
  • The clear door width is 87cm.
  • There are tables and chairs.
  • The clear height of the tables is 72cm.
  • The chairs do not have armrests.
  • There is a butler sink and a standard sink.
  • The height of the butler sink is 86cm.
  • The butler sink has twist/turn taps.
  • The taps are not mixer
  • The height of the standard sink is 91cm.
  • The sink has lever taps.
  • The taps are not mixer.
  • There is a wall mounted TV.
  • There is a whiteboard.

Accessible Toilet

  • There are accessible toilet facilities within this venue.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is written text and pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 5m (5yd 1ft) from the main entrance.
    • This accessible toilet is located on the left hand side of the main corridor, ahead as you enter from the main entrance.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 86cm (2ft 10in).
    • The door is light.
    • The dimensions of the accessible toilet are 150cm x 250cm (4ft 11in x 8ft 2in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 80cm (2ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are general domestic waste and sanitary disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 49cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 109cm (3ft 7in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is poor.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the accessible toilet cubicle.
    • The height of the baby change table once extended is 92cm (3ft).

Standard Toilet(s)

Additional Info

  • Staff do not receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A bowl of water can be provided for an assistance dog.
  • An assistance dog toilet area can be provided onsite.
  • The assistance dog toilet area is located in the grounds outside the venue.