You are on Opening Times. Skip to the next section.

Opening Times

• Monday 07:00 - 19:00.
• Tuesday 07:00 - 19:00.
• Wednesday 07:00 - 19:00.
• Thursday 07:00 - 19:00.
• Friday 07:00 - 19:00.
• Saturday 07:00 - 19:00.
• Sunday 08:30 - 18:00.

You are on Location. Skip to the next section.

Location

• The venue is situated within the centre of the city.
• This venue is situated in York.
• The venue is not situated on a road which has a steep gradient.
• The nearest mainline station is York.

You are on Parking. Skip to the next section.

Parking

• The venue does not have its own car park.

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• On Street Parking and Drop-off Details. View
  • On street marked Blue Badge bays are not available.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• There is level access into the venue.
• The main door(s) open(s) both ways.
• The door(s) is / are single.
• The door(s) is / are heavy.
• The width of the door opening is 90cm (2ft 11in).

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• Comments View
  • There is a 1cm threshold at the entrance.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service.
• There is a hearing assistance system.
• The hearing system is available only on request.
• The system is a fixed loop.
• Staff are trained to use the system.
• This venue does play background music/noise.
• The lighting levels are bright.

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• Comments View
  • There is an easy ramp (width 135 cm) for access to the lower section of the venue.

You are on Eating and Drinking. Skip to the next section.

Eating and Drinking

• Full table service is not available.
• Food or drinks are ordered from the service counter.
• Food or drinks can be brought to the table.
• No chairs are permanently fixed.
• The distance between the floor and the lowest table is 75cm (2ft 6in).
• There is ample room for a wheelchair user to manoeuvre.
• Menus are available in Braille.
• Menus are available in large print.
• Menus are not clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is hot and cold snacks.

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• Comments View
  • Braille and large print menus are available for drinks only.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• Accessible toilet facilities are available.

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• Location and Access View
  • This accessible toilet is approximately 17m (18yd 1ft) from the main entrance.
  • This accessible toilet is located at the rear of the venue.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a locking handle.
  • The dimensions of the accessible toilet are 190cm x 210cm (6ft 3in x 6ft 11in).
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 90cm (2ft 11in).
  • The tap type is lever.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a/are coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 49cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 108cm (3ft 7in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin is placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 75cm (2ft 6in).
• Colour Contrast and Lighting View
  • The contrast between the walls and floor is poor.
  • The lighting levels are bright.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the accessible toilet.
• Comments View
  • Wall mounted and drop down rails are available.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.
• This service cannot be requested.

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• Comments View
  • The photograph shows the outdoor seating area.

You are on York City Centre Access Information. Skip to the next section.

York City Centre Access Information

• Please click here for city centre access information
• Please click here for more information about Blue Badge parking locations in York.