You are on Location. Skip to the next section.

Location

• The venue is situated outside the centre of the city.
• This venue is situated in York.
• The venue is not situated on a road which has a steep gradient.
• The nearest mainline station is York.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park is located next to the venue.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders cannot booked in advance.
  • There is/are 6 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 300cm x 525cm (9ft 10in x 17ft 3in).
  • The nearest Blue Badge bay is 45m (49yd 8in) from the Main Entrance.
  • The furthest Blue Badge bay is 250m (273yd 1ft) from the Main Entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are uneven surfaces.
  • The car park surface is tarmac.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is a designated drop off point.
  • The drop off point is located in front of main entrance.

You are on Outside Access. Skip to the next section.

Outside Access

• This information is for the entrance located at the front of the building.
• The entrance area/door is clearly signed.
• This entrance sign says 'Better Energise Leisure Centre'.
• There is ramped/sloped access at this entrance.
• There is a canopy or recess which provides weather protection at this entrance.
• There is a dark mat or floor marking at this entrance that might be perceived as a hole.
• The entrance door(s) does/do contrast visually with its immediate surroundings.
• The bell/buzzer is not in a suitable position to allow wheelchair users to gain access.
• The intercom is not in a suitable position to allow wheelchair users to gain access.
• The main door(s) open(s) automatically.
• The door(s) is/are double width.
• The width of the door opening is 105cm.
• There is a small lip on the threshold of the entrance, with a height of 2cm or below.
• There is a second set of doors.
• The door(s) open(s) automatically.
• The door(s) is/are double width.
• The width of the door opening is 105cm.
• There is not a door release button when exiting.
• There is a slope with a very easy incline.

You are on Outside Access (Community Room). Skip to the next section.

Outside Access (Community Room)

• There is level access into the venue.
• The main door(s) open(s) towards you (pull).
• The door(s) is / are single.
• The door(s) is / are heavy.
• The width of the door opening is 75cm (2ft 6in).

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• Comments View
  • There is a 2cm threshold at this entrance.
  • This facility currently houses 'The Autism Hub' run by the national charity United Response.

You are on Reception. Skip to the next section.

Reception

• The desk/counter is 3m (3yd 10in) from the front entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is low (76cm or lower).
• The desk/counter has a low (76cm or lower) section.
• The lighting levels are good.
• There is a hearing assistance system.
• The type of system is a fixed loop.
• The hearing assistance system is signed.
• Staff are trained to use the system.
• The hearing assistance system was tested by an AccessAble surveyor.
• The hearing assistance system was tested on 12/04/2022.
• The hearing assistance system was working at the time of testing.

You are on Restaurant Bar Internal (Coffee Bar). Skip to the next section.

Restaurant Bar Internal (Coffee Bar)

• The following information is for the café.
• Once inside, there is level access to the service.
• Food is available from the bar.
• Full table service is not available.
• Food or drinks are ordered from the counter.
• Food or drinks cannot be brought to the table.
• There is not a lowered section at the service counter.
• There is ample room for a wheelchair user to manoeuvre.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• No chairs have armrests.
• The nearest table is 8m (8yd 2ft) from the main entrance.
• The distance between the floor and the lowest table is 73cm (2ft 5in).
• The distance between the floor and the highest table is 73cm (2ft 5in).
• Menus are wall only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is snacks and sandwiches.

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• Comments View
  • Plastic/takeaway cups are available.
  • Plastic/takeaway cutlery is available.
  • Drinking straws are available.

You are on Swimming Pool. Skip to the next section.

Swimming Pool

• There is level access from the changing area to the swimming pool.
• There is not a ramped entrance into the water.
• There is not a wet side chair available.
• There is a hoist for wheelchair users to access the water.
• The hoist is hydraulic.
• There are steps into the swimming pool.
• There are 8 steps.
• The steps do have handrails.
• There is not a ladder type entrance into the water.

You are on Fitness Suite. Skip to the next section.

Fitness Suite

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• Access to Fitness Suite View
  • The fitness suite is located to the rear of the foyer.
  • The fitness suite is 35m (38yd 10in) from the main entrance.
  • There is step free access to the fitness suite.
  • There are doors into the fitness suite.
  • The doors open automatically.
  • The opening is 150cm wide.
• Fitness Suite (General) View
  • Staff receive some training in assisting disabled people.
  • Training provided is in house.
• Comments View
  • The doors are push pad operated.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are G-1.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are medium height (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are good.
• Comments View
  • There are additional changing rooms on the 1st floor and a studio, together with an ICT room.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located in the reception foyer.
• The lift is a standard lift.
• The floors which are accessible by this lift are G-1.
• The lift is approximately 12m (13yd 4in) from the accessible entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 89cm (2ft 11in).
• The dimensions of the lift are 115cm x 145cm (3ft 9in x 4ft 9in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is moderate to good.

You are on Accessible Changing Room (Swimming Pool). Skip to the next section.

Accessible Changing Room (Swimming Pool)

• There are accessible changing rooms available.
• The facility is 45m (49yd 8in) from the the main accessible entrance.
• The door opens inwards.
• The door is not push pad activated.
• The door is locked by a twist lock.
• As you face the toilet pan the transfer space is on the left.
• There is a dropdown rail on the transfer side.
• There is a flush on the transfer side.
• Wall mounted rails are available.
• There is a sink.
• The sink can be reached from seated on the toilet.
• The tap type is lever.
• There is a mixer tap.
• There is an emergency alarm in the cubicle.
• The emergency alarm is fully functional.
• There is not a locker within the accessible changing room.
• The locker is not within reach for a wheelchair user.
• There is a changing bench.
• The facility changing bench is free standing.
• There is not a wheel in shower.
• The facilities available in the accessible shower are an adjustable shower head, handrails, a shower chair and a flip-down seat.

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• Comments View
  • Detailed measurements unable to be taken at time of survey due to maintenance work (fitting of emergency alarm).

You are on Standard Changing Room (Male and Female). Skip to the next section.

Standard Changing Room (Male and Female)

• There is a/are standard changing room(s) available.
• There are standard changing rooms available.
• The standard changing room is 35m (38yd) from the main entrance.
• The standard changing room(s) is/are approximately 35m (38yd 10in) from the main entrance.
• The standard changing room(s) is/are approximately 28m (30yd 1ft) from the reception desk.
• The standard changing room is 28m (31yd) from the reception desk.
• The standard changing room is 5m (16ft 5in) from the swimming pool.
• The standard changing room(s) is/are approximately 5m (5yd 1ft) from the swimming pool.
• The standard changing room(s) surveyed is/are located to the rear of the foyer.
• The standard changing rooms are located to the rear of the foyer.
• There is level access to the standard changing rooms.
• There is level access to the standard changing room(s).
• Shower facilities are available within the changing room(s).
• There is level access to the shower facilities.

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• Comments View
  • There is a shower cubicles which has been fitted with horizontal grab rails.

You are on Standard Toilet(s) (Swimming Pool). Skip to the next section.

Standard Toilet(s) (Swimming Pool)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female Toilet(s) View
  • The female toilet facilities that were surveyed are located in the female changing room.
  • The female toilet(s) is/are approximately 32m (34yd 2ft) from the accessible entrance.
  • Inside the venue, there is level access to the female toilet(s).
  • Lighting levels in the female toilets are moderate to good.
• Access to Standard Male Toilet(s) View
  • The male toilet facilities that were surveyed are located in the male changing room.
  • The male toilet(s) is/are approximately 25m (27yd 1ft) from the accessible entrance.
  • Inside the venue, there is level access to the male toilet(s).
  • An ambulant toilet cubicle with wall mounted grab rails is available.
  • Lighting levels in the male toilets are moderate to good.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the unisex standard changing room.
  • The height of the baby change table once extended is 97cm (3ft 2in).
  • Inside the venue, there is level access to the baby change facility.

You are on Toilet with Adaptations (Foyer). Skip to the next section.

Toilet with Adaptations (Foyer)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is Braille, tactile and pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 35m (38yd 10in) from the main entrance.
  • This accessible toilet is located to the rear of the foyer.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 85cm (2ft 9in).
  • The door may be difficult to open.
  • The dimensions of the accessible toilet are 220cm x 230cm (7ft 3in x 7ft 7in).
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 160cm (5ft 3in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a/are general domestic waste disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 47cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are moderate to good.

You are on Swimming Pool (Hydrotherapy Pool). Skip to the next section.

Swimming Pool (Hydrotherapy Pool)

• There is level access from the changing area to the swimming pool.
• There is not a ramped entrance into the water.
• There is a wet side chair available.
• There is a hoist for wheelchair users to access the water.
• The hoist is manual.
• There are not steps into the swimming pool.
• There is a ladder type entrance into the water.
• There is a handrail on both sides of the ladder.

You are on Changing Places (1). Skip to the next section.

Changing Places (1)

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• Location and access View
  • The facility is located Hydrotherapy Pool.
  • The facility is approximately 40m (43yd 2ft) from the the main accessible entrance.
  • There is level access to the facility.
• Dimensions and features View
  • You do not need a key for the facility.
  • The door opens inwards.
  • The door is not push pad activated.
  • The width of the door is 99cm (3ft 3in).
  • The dimensions of the facility are 370cm x 375cm (12ft 2in x 12ft 4in).
  • The facility changing bench height is adjustable.
  • The facility changing bench is free standing.
  • The length of the facility changing bench is 170cm (5ft 7in).
  • The facility hoist is powered overhead.
  • The overhead hoist covers all areas in cubicle.
  • The sling is attached to the hoist by hook.
  • The facility toilet has a transfer space on both sides.
  • The transfer space on the left as you face the toilet is 120cm (3ft 11in).
  • The transfer space on the right as you face the toilet is 290cm (9ft 6in).
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall mounted grab rails are on the left.
  • Dropdown rails are provided for the toilet.
  • As you face the toilet the dropdown rail(s) is/are on both sides.
  • The type of wash basin is fixed.
  • Wall mounted grab rails are available at the wash basin.
  • As you face the wash basin, the wall mounted grab rails are on both sides.
  • Disposal facilities are available.
  • A privacy screen is not available.
  • Wide tear off paper roll is available.
  • The facility has a non-slip floor.
  • A functioning emergency alarm is available.
• Comments View
  • Our understanding is the Hydrotherapy facility is solely operated by York City Council Social Services. The WC acts as a changing room for the Hydrotherapy pool.
  • There are baby changing facilities with a drop down table of 60cm x 40cm dimension and 88cm from ground level when extended.

You are on Changing Places (2). Skip to the next section.

Changing Places (2)

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• Location and Access View
  • The facility is located Hydrotherapy Pool.
  • The facility is approximately 40m (43yd 2ft) from the the main entrance.
  • The facility is in addition to standard and accessible toilets.
  • The facility is not located close to other managed facilities (e.g. reception or service counter).
  • There is level access into the facility.
  • The facility surveyed is for the sole use of disabled people.
  • There is a high colour contrast between the external door and wall.
  • There is a high colour contrast between the internal door and wall.
  • You do not need a key for the facility.
  • There is not a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
  • The door opens outwards.
  • The door may be difficult to open.
  • The door is locked by a twist lock.
  • The door has a horizontal grab rail.
  • The width of the door is 99cm (3ft 3in).
  • The dimensions of the facility are 367cm x 502cm.
  • The ceiling height is at a minimum of 2.4m.
  • There is a clear 200cm x 180cm manoeuvring space in the facility.
  • The facility has a non-slip floor.
  • There is a high colour contrast between the walls and floor.
• Toilet Details View
  • The facility toilet has a transfer space on both sides.
  • The transfer space on the right as you face the toilet is 200cm.
  • The transfer space on the left as you face the toilet is 145cm.
  • Dropdown rails are provided.
  • As you face the toilet the dropdown rail(s) is/are on both sides.
  • There is a high colour contrast between the dropdown rail(s) and wall.
  • As you face the toilet there are vertical grab rails on both sides.
  • There is a high colour contrast between the wall-mounted grab rails to the left of the toilet and wall.
  • There is a high colour contrast between the wall-mounted grab rails to the right of the toilet and wall.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a spatula flush.
  • There is not a toilet roll holder.
  • The toilet has a cistern.
  • There is a low colour contrast between the toilet seat and pan.
  • There is an emergency alarm for the toilet.
  • The emergency pull cord alarm is out of reach (higher than 10cm (4") from floor).
• Changing Bench and Hoist Details View
  • The facility changing bench is free standing.
  • The facility changing bench height is adjustable.
  • The length of the facility changing bench is 166cm (5ft 5in).
  • The facility hoist is powered overhead.
  • The overhead hoist covers all areas in the cubicle.
• Shower Details View
  • There is a shower unit with a detachable shower head.
  • The shower head is height adjustable.
  • The adjustable shower head can be placed between 105cm and 185cm when mounted.
  • There is a flip-down/tip-up seat for the shower.
  • The seat/chair is not height adjustable.
  • The height of the flip-down/tip-up or fixed seat is 50cm (1ft 8in).
  • There are not horizontal and/or dropdown rails available on both sides of the shower seat.
  • There is a high colour contrast between the shower rails and wall.
  • There is a vertical grab rail for the shower.
  • There is a {Dropdown{ colour contrast between the vertical grab rail(s) for the shower and wall.
• Other Facilities View
  • A privacy screen is not available.
  • The type of wash basin is fixed.
  • The height of the wash basin is 82cm.
  • The wash basin tap type is lever.
  • There is a mixer tap.
  • Wall mounted grab rails are available at the wash basin.
  • As you face the wash basin, the wall mounted grab rails are on both sides.
  • There is a high colour contrast between the wash basin grab rail(s) and wall.
  • There is a soap dispenser.
  • The soap dispenser is at the recommended height of 80cm-100cm.
  • The height of the soap dispenser is 100cm.
  • Wide tear off paper roll is not available.
  • The wide paper roll dispenser is not at the recommended height of 80cm-100cm.
  • There is a hand dryer.
  • The hand dryer requires hands to be inserted into the top.
  • The hand dryer is at the recommended height of 80cm-100cm.
  • The height of the hand dryer is 80cm.
  • There is not a towel dispenser.
  • The towel dispenser is not at the recommended height of 80cm-100cm.
  • There is a mirror.
  • The mirror is placed at a lower level or at an angle for ease of use.
  • There is a/are general domestic waste and sanitary disposal units.
  • There is not an emergency alarm for the facility.
  • There is a coat hook.
  • There are coat hooks in the toilet at 175cm and 175cm from the floor.
  • There is not a red flashing fire alarm beacon within the room.
  • The lighting levels are good.
• Comments View
  • Our understanding is the Hydrotherapy facility is solely operated by York City Council Social Services. The Accessible Toilet acts as a changing room for the Hydrotherapy Pool.
  • There are baby changing facilities with a drop down table 88cm from ground level when extended.

You are on Standard Toilet(s) (Foyer). Skip to the next section.

Standard Toilet(s) (Foyer)

You are on Toilet with Adaptations (First Floor. Right Transfer). Skip to the next section.

Toilet with Adaptations (First Floor. Right Transfer)

• There is an/are accessible toilet(s) available.
• This accessible toilet is located on the first floor, turning right on leaving the lift.
• This accessible toilet is approximately 5m (5yd 1ft) from the the lift.
• There is ramped/sloped access into the accessible toilet.
• This is a female toilet.
• The toilet is for the use of disabled people and also those needing baby changing facilities.
• A key is not required for the accessible toilet.
• There is pictorial and written text signage on or near the toilet door.
• There is a high colour contrast between the external door and wall.
• The door opens inwards.
• The door is easy to open.
• The door is locked by a twist lock.
• The width of the accessible toilet opening is 93cm.
• There is a high colour contrast between the internal door and wall.
• The door does not have a horizontal grab rail.
• The dimensions of the accessible toilet are 223cm x 230cm (7ft 4in x 7ft 7in).
• The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
• The height of the light switch/pull cord is 125cm from floor level.
• The lighting levels are good.
• There is a lateral transfer space.
• As you face the toilet pan the transfer space is on the right.
• The lateral transfer space is 106cm (3ft 6in).
• The transfer space is obstructed by a sanitary bin.
• There is a flush on the transfer side.
• There is not a spatula type lever flush.
• There is a lever flush.
• There is a dropdown rail on the transfer side.
• There is a high colour contrast between the dropdown rail(s) and wall.
• There is a/are wall-mounted grab rail(s) available.
• As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
• There is a vertical wall-mounted grab rail on the transfer side.
• There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
• There is a high colour contrast between the wall-mounted grab rail(s) and wall.
• There is a high colour contrast between the walls and floor.
• There is an emergency alarm.
• The emergency pull cord alarm is fully functional.
• There is not a red flashing fire alarm beacon within the toilet.
• Disposal facilities are available in the toilet.
• There is a/are general waste (with lid) and sanitary disposal units.
• There is not a/are not coat hook(s).
• There is a mirror.
• The mirror is placed at a lower level or at an angle for ease of use.

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• Additional Fixtures View
  • There is not a shelf within the accessible toilet.
  • The toilet has a backrest.
  • The height of the toilet seat above floor level is 47cm (1ft 7in).
  • There is a high colour contrast between the toilet seat and pan.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 80cm (2ft 7in).
  • There is a high colour contrast between the toilet roll holder and the wall.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 72cm (2ft 4in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • There is a high colour contrast between the wash basin wall-mounted grab rail(s) and wall.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 80cm.
  • There is not a towel dispenser.
  • There is a hand dryer.
  • The hand dryer requires hands to be inserted into the top.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 80cm (2ft 7in).
  • There is a high colour contrast between the hand dryer and the wall.
• Baby Changing Facilities View
  • There is a flip down baby change table available.
  • The height of the baby change table is 80cm.
• Comments View
  • The baby change table dimensions are 70cm (Depth) x 30cm (Width) when extended.

You are on Additional Info. Skip to the next section.

Additional Info

• Documents are available in Braille.
• Documents are available in large print.
• A bowl of water can be provided for an assistance dog.
• An assistance dog toilet area can be provided onsite.
• The assistance dog toilet area is located in the grounds surrounding the venue.
• A member of staff trained in BSL skills is not normally on duty.
• This service can be requested.

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• Comments View
  • The venue also provides a Crechehttps://www.better.org.uk/leisure-centre/york/energise/energise-creche.

You are on User Reviews. Skip to the next section.

User Reviews

• Check out reviews of this venue from disabled people on Euan’s Guide, the disabled access review website (opens new tab).