Access Guide
COVID-19 Information
Opening Hours
Location
- The venue is situated outside the centre of the city.
- This venue is situated in York.
- The venue is not situated on a road which has a steep gradient.
- The nearest mainline station is York.
Outside Access (the car park)
- There is not level access into the venue.
- The main door(s) open(s) towards you (pull).
- The door(s) is / are single.
- The door(s) is / are heavy.
- The width of the door opening is 92cm (3ft).
Level Change (the car park)
- There is a ramp or slope to access this service.
- The ramp or slope is located adjacent to the entrance.
- The ramp or slope is easy.
- The ramp or slope is permanent.
- The width of the ramp or slope is 130cm (4ft 3in).
Parking
- The venue does have its own car park.
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Venue Car Park
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- There is not a road to cross between the car park and the entrance.
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Comments
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- The car park is 10m from the venue's entrance.
- The convenient dropoff point is located in the car park
- The car park is situated adjacent to the venue.
Reception
- The reception desk is 4m (13ft 1in) from the front entrance.
- There is level access to reception from the entrance.
- The reception desk is low height.
- Lighting levels are bright.
- There is not a hearing assistance system.
- There is a touch screen.
Inside Access
- There is level access to the service.
- There is not a hearing assistance system.
- Lighting levels are bright.
Accessible Toilet
- There are accessible toilets within this venue designated for public use.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- This accessible toilet is 13m (14yd 8in) from the accessible entrance.
- This accessible toilet is located in the waiting area.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The dimensions of the accessible toilet are 140cm x 180cm (4ft 7in x 5ft 11in).
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 70cm (2ft 4in).
- The tap type is lever.
- The emergency alarm is not fully functional.
- Disposal facilities are available in the cubicle.
- There is not a coat hook.
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Position of Fixtures
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- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- There are not mirrors.
- The height of the toilet seat above floor level is 46cm (1ft 6in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The towel dispenser is 125cm (4ft 1in) high.
- There is a toilet roll holder.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 75cm (2ft 6in).
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Colour Contrast and Lighting
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- The contrast between the walls and floor is good.
- The lighting levels are bright.
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Comments
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- Wall mounted and drop down rails are available.
- There are baby changing facilities in the accessible toilet.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are not available.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents can be requested in Braille.
- Documents can be requested in large print.
- A bowl of water can be provided for an assistance dog.
- An assistance dog toilet area can be provided onsite.
- The assistance dog toilet area is located outside the venue.
- A member of staff trained in BSL skills is normally on duty.
- Staff are trained to BSL level (unknown at time of research).
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Comments
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- All GPs have basic training in BSL.