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COVID-19 Information

• For more information about the measures in place for Covid-19 please click here (new tab) .

You are on Opening Hours. Skip to the next section.

Opening Hours

• For information about the opening hours please click here.

You are on Location. Skip to the next section.

Location

• The venue is situated outside the centre of the city.
• This venue is situated in York.
• The venue is not situated on a road which has a steep gradient.
• The nearest mainline station is York.

You are on Outside Access (the car park). Skip to the next section.

Outside Access (the car park)

• There is not level access into the venue.
• The main door(s) open(s) towards you (pull).
• The door(s) is / are single.
• The door(s) is / are heavy.
• The width of the door opening is 92cm (3ft).

You are on Level Change (the car park). Skip to the next section.

Level Change (the car park)

• There is a ramp or slope to access this service.
• The ramp or slope is located adjacent to the entrance.
• The ramp or slope is easy.
• The ramp or slope is permanent.
• The width of the ramp or slope is 130cm (4ft 3in).

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • There is not a road to cross between the car park and the entrance.
• Comments View
  • The car park is 10m from the venue's entrance.
  • The convenient dropoff point is located in the car park
  • The car park is situated adjacent to the venue.

You are on Reception. Skip to the next section.

Reception

• The reception desk is 4m (13ft 1in) from the front entrance.
• There is level access to reception from the entrance.
• The reception desk is low height.
• Lighting levels are bright.
• There is not a hearing assistance system.
• There is a touch screen.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service.
• There is not a hearing assistance system.
• Lighting levels are bright.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• There are accessible toilets within this venue designated for public use.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • This accessible toilet is 13m (14yd 8in) from the accessible entrance.
  • This accessible toilet is located in the waiting area.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The dimensions of the accessible toilet are 140cm x 180cm (4ft 7in x 5ft 11in).
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 70cm (2ft 4in).
  • The tap type is lever.
  • The emergency alarm is not fully functional.
  • Disposal facilities are available in the cubicle.
  • There is not a coat hook.
• Position of Fixtures View
  • Wall mounted rails are available.
  • As you face the toilet the wall mounted grab rails are on both sides.
  • There are not mirrors.
  • The height of the toilet seat above floor level is 46cm (1ft 6in).
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The towel dispenser is 125cm (4ft 1in) high.
  • There is a toilet roll holder.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin is placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 75cm (2ft 6in).
• Colour Contrast and Lighting View
  • The contrast between the walls and floor is good.
  • The lighting levels are bright.
• Comments View
  • Wall mounted and drop down rails are available.
  • There are baby changing facilities in the accessible toilet.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are not available.

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Additional Info

• Staff do receive disability awareness / equality training.
• Documents can be requested in Braille.
• Documents can be requested in large print.
• A bowl of water can be provided for an assistance dog.
• An assistance dog toilet area can be provided onsite.
• The assistance dog toilet area is located outside the venue.
• A member of staff trained in BSL skills is normally on duty.
• Staff are trained to BSL level (unknown at time of research).

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• Comments View
  • All GPs have basic training in BSL.