You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include a boutique hotel, bar and restaurant.

You are on Location. Skip to the next section.

Location

• There is not a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is York.

You are on Opening Times. Skip to the next section.

Opening Times

• Please contact the venue for details of opening times.

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• Comments View
  • Guests are provided with a key for night-time access.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is not free for all users.
  • Parking is not free for Blue Badge holders.
  • The car park is located in front of the building.
  • The car park type is open air/surface.
  • There is/are 0 Blue Badge parking bay(s) within the car park.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are uneven surfaces.
  • The car park surface is cobbled.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.
• Comments View
  • Car parking is for pre-booked guests only.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located at the front of the building.
• There is not level access into the venue.
• The bell is not in a suitable position to allow wheelchair users to gain access.
• The main door(s) open(s) away from you (push).
• The door(s) is / are single.
• The door(s) is / are light.
• The width of the door opening is 103cm (3ft 5in).

You are on Level Change (Main Entrance). Skip to the next section.

Level Change (Main Entrance)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located in front of and immediately beyond the door.
• There is/are 4 step(s) to the area/service.
• The lighting levels at the step(s) are low.
• There is not tactile paving at the top and bottom of the steps.
• The step(s) is/are not clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is not a/are not handrail(s) at the step(s).

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• Comments View
  • There are 3 steps in front of the entrance and a further step immediately beyond the entrance.

You are on Reception. Skip to the next section.

Reception

• The desk/counter is 3m (3yd 10in) from the main entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is low (76cm or lower).
• The lighting levels are medium.

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• Comments View
  • There is seating in the reception area.
  • Some of the seating is sofas.
  • Some of the seating has armrests.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• There is not a hearing assistance system.
• This venue does play background music.
• Music is played in the bar and restaurant.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are varied.

You are on Parks and Gardens. Skip to the next section.

Parks and Gardens

• The park or garden does have footpaths.
• The path(s) has a / have concrete surface(s).
• The majority of the path(s) is / are wide enough for wheelchair users.
• There are slight and steep slopes on the paths.
• There are some bench seats situated along the paths for people to rest.

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• Comments View
  • The garden is accessed via 6 medium height steps (photograph 5).
  • The steps are not clearly marked and do not have any handrails.
  • There is step free access via an arched ramp at the far end of garden (photograph 6).
  • The gradient of the ramp is steep.
  • The ramp does not have handrails.
  • There are two sets of steps to terraces.
  • There are 15+ medium height steps to access both terraces (photograph 7).
  • The steps have handrails on both sides.
  • There are 7 medium height steps to access the lower terrace.
  • The steps have handrails on the left.
  • The steps are not clearly marked and do not have tactile markings.
  • There is a covered seating area which is accessed by 1 medium height step without handrails (photograph 8).
  • There are tables and chairs throughout the garden.
  • The tables have a clear height of 72cm.
  • Some of the chairs have armrests.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are G-1-2.
  • There are 15+ steps between floors.
  • The steps are not clearly marked.
  • The steps are medium (11cm - 17cm).
  • The steps do not have handrails.
  • There is a landing.
  • The lighting levels are medium.
• Other View
  • The area(s)/service(s) on the floors which are not accessible is/are the bar, the restaurant, the bedrooms, and the toilets.

You are on Eating and Drinking (Bar). Skip to the next section.

Eating and Drinking (Bar)

• The following information is for the bar.
• The bar is located on the first floor, ahead of the landing.
• Full table service is available.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• Some chairs have armrests.
• The distance between the floor and the lowest table is 45cm (1ft 6in).
• The distance between the floor and the highest table is 57cm (1ft 10in).
• The standard height for tables is 45cm.
• There is ample room for a wheelchair user to manoeuvre.
• Plastic / takeaway cups are not available.
• Plastic / takeaway cutlery is not available.
• Drinking straws are available.
• Children are welcomed in the bar area.

You are on Eating and Drinking (Restaurant). Skip to the next section.

Eating and Drinking (Restaurant)

• The following information is for the restaurant.
• The restaurant is located on the first floor, to the left as you exit the stairs.
• Full table service is available.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• No chairs have armrests.
• The nearest table is approximately 9m (9yd 2ft) from the stairs.
• The standard height for tables is 75cm.
• There is ample room for a wheelchair user to manoeuvre.
• Plastic / takeaway cups are not available.
• Plastic / takeaway cutlery is not available.
• Drinking straws are available.
• Menus are hand held only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is hot and cold meals and snacks.

You are on Private Function Room. Skip to the next section.

Private Function Room

• The private function room is located on the first floor, to the rear left of the bar area, 14m from the stairs.
• The door is single, opens away from you (push) and is light.
• The clear width of the door is 92cm.
• The room is used for weddings and other functions.
• The room is set out as required for each function.

You are on Library. Skip to the next section.

Library

• The library is located on the first floor, to the left of stairs, 7m from the top of the stairs.
• The door is single, opens away from you (push) and is light.
• The door has a clear width of 92cm.
• There are tables and seating in the library.
• The clear height of the tables is 51cm and 60cm.
• There are sofas and chairs.
• Some of the chairs have armrests.

You are on Level Change (First Floor). Skip to the next section.

Level Change (First Floor)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located leading to the standard toilets and private dining room.
• The lighting levels at the step(s) are medium.
• The step(s) is/are clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is not a/are not handrail(s) at the step(s).

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• Comments View
  • There is a single step in the corridor to the immediately to the right of the stairs leading to the standard toilets and private dining room.
  • There is a similar single step leading from the bar to the private dining room and standard toilets.
  • There is a further single step just before the private dining room.

You are on Private Dining Room. Skip to the next section.

Private Dining Room

• The private dining room is located on the first floor to right of the stairs, 12m from the top of the stairs.
• The door is single, opens away from you (push) and is light.
• The clear door width is 78cm.
• The clear height of the table is 73cm.
• There is seating for up to 14 people.
• The seats do not have armrests.

You are on Room. Skip to the next section.

Room

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• General Information View
  • There are 12 rooms in total.
  • There are 0 standard ground floor rooms.
  • There are 12 standard rooms on other floors.
• Accessible Rooms View
  • There are not accessible ensuite facilities.
• Auxiliary Aids - General View
  • Some rooms have no auxiliary aids for people with sensory impairments.
  • The venue does not provide other auxiliary aids for people with mobility impairments.
  • Assistance dogs are welcome to stay with guests in rooms.
  • The number of accessible rooms with baths is 0.
  • The number of accessible rooms with wheel in showers is 0.
• Ground Floor Standard Rooms View
  • There are not standard rooms on the ground floor.
• Standard Rooms on Other Floors View
  • There are standard rooms on other floors.
  • The other floors cannot be accessed by lift.
  • There is level access to standard rooms on other floors.
  • Adjoining rooms are not available.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• There are not accessible toilet facilities within this venue.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located on the first floor, to the right of the stairs.
  • Inside the venue, there is not level access to the female and male toilets.
  • Lighting levels are medium.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located in the standard female toilets.
  • The height of the baby change table once extended is 98cm (3ft 3in).
  • Inside the venue, there is not level access to the baby change facility.
• Comments View
  • There is an additional toilet located on the first floor, to the left of the stairs, in the library. This toilet has a wall mounted grab rail and a drop down rail.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do not receive disability awareness / equality training.
• Documents are not available in Braille.
• Documents are not available in large print.
• A bowl of water can be provided for an assistance dog.

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• Comments View
  • The venue has a DDA Exception due to the building's Grade I listed status.

You are on York City Centre Access Information. Skip to the next section.

York City Centre Access Information

• Please click here for city centre access information
• Please click here for more information about Blue Badge parking locations in York.