Access Guide
Opening Times (April to October (Summer)
- Monday 10:00 - 16:00.
- Tuesday 10:00 - 16:00.
- Wednesday 10:00 - 16:00.
- Thursday 10:00 - 16:00.
- Friday 10:00 - 16:00.
- Saturday 10:00 - 16:00.
- Sunday 10:00 - 16:00.
Opening Times (November - March (Winter)
- Monday 10:00 - 15:00.
- Tuesday 10:00 - 15:00.
- Wednesday 10:00 - 15:00.
- Thursday 10:00 - 15:00.
- Friday 10:00 - 15:00.
- Saturday 10:00 - 15:00.
- Sunday 10:00 - 15:00.
Location
- The venue is situated within the centre of the city.
- This venue is situated in York.
- The venue is not situated on a road which has a steep gradient.
- The nearest mainline station is York.
Parking
- The venue does not have its own car park.
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On Street Parking and Drop-off Details.
View
- On street marked Blue Badge bays are not available.
- Clearly signed and / or standard marked parking bays are not available.
- There is not a designated drop off point.
Outside Access (Main Entrance)
- There is not level access into the venue.
- The main doors open (no doors).
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Second set of doors
View
- There is a second set of doors.
- The doors open away from you (push).
- The doors are single width.
- The doors are heavy.
- The door opening is 70cm (2ft 4in) wide.
Level Change (Main Entrance)
- There are steps to access this area / service.
- There is / are 15+ step(s) to the area / service.
- The steps are not clearly marked.
- The steps are deep.
- The steps do have handrails.
- The handrails are on the left going up.
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Comments
View
- The photograph shows the deep steps leading from Micklegate to the entrance of the museum.
Reception
- The reception desk is 3m (9ft 10in) from the front entrance.
- There is level access to reception from the entrance.
- The reception desk is medium height.
- Lighting levels are bright.
- There is not a hearing assistance system.
Inside Access
- There is not level access to the service.
- There is not a hearing assistance system.
- Lighting levels are bright.
Museum
- Exhibits cannot be audio described.
- Tactile signage for exhibits is not available.
- There is not a hearing assistance system.
- Concessions are available.
- There is not a wheelchair to borrow.
Other Floors
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Steps
View
- The floors which are accessible by stairs are G-1-2.
- There are 15+ steps between floors.
- The steps are deep.
- The steps do have handrails.
- The steps have a handrail on the left going up.
- There is not a landing.
- The lighting level is bright.
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Other
View
- The services on the floors which are not accessible are all exhibits.
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Comments
View
- The steps leading to the first and second floors have a steep incline.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents are available in Braille.
- Documents are available in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.
- This service cannot be requested.