You are on Introduction. Skip to the next section.

Introduction

• The Centre consists of; the Time Capsule Ride, the Museum Galleries and the Gift Shop.
• Due to health and safety regulations, only one wheelchair user can be in JORVIK at any one time.
• Wheelchair users must be booked in advance to avoid having to wait by calling the Reservations Department on 01904 615505.

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 10:00 - 18:00.
• Tuesday 10:00 - 18:00.
• Wednesday 10:00 - 18:00.
• Thursday 10:00 - 18:00.
• Friday 10:00 - 18:00.
• Saturday 10:00 - 18:00.
• Sunday 10:00 - 18:00.

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• Comments View
  • These times are for summer season. Last tour is at 17:00.
  • Please contact venue for winter opening times and seasonal variations.

You are on Location. Skip to the next section.

Location

• The venue is situated within the centre of the city.
• The venue is in a pedestrian area.
• This venue is situated in York.
• The venue is not situated on a road which has a steep gradient.
• There is not a bus stop within 150m (164yds) of the venue.
• The nearest mainline station is York.

You are on Parking. Skip to the next section.

Parking

• The venue does not have its own car park.

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• Public Car Parks. View
  • There is a car park for public use within 200m (approx).
  • The name of the car park is Castle Car Park.
  • The car park is located off Tower Street.
• On Street Parking and Drop-off Details. View
  • On street marked Blue Badge bays are not available.
  • Clearly signed and / or standard marked parking bays are not available.
  • There is not a designated drop off point.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located to the front of the building.
• There is level access into the venue.
• The main doors open towards you (pull).
• The doors are double width.
• The doors are heavy.
• The door opening is 170cm (5ft 7in) wide.

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• Comments View
  • The doors are held open during opening hours.

You are on Outside Access (Gift Shop Entrance). Skip to the next section.

Outside Access (Gift Shop Entrance)

• There is not level access into the venue.
• The main doors open towards you (pull).
• The doors are double width.
• The doors are heavy.
• The door opening is 134cm (4ft 5in) wide.

You are on Level Change (Gift Shop Entrance). Skip to the next section.

Level Change (Gift Shop Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located in front of the entrance.
• The ramp or slope is easy.
• The ramp or slope is permanent.
• The width of the ramp or slope is 134cm (4ft 5in).

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• Comments View
  • The doors are held open during opening hours.

You are on Reception. Skip to the next section.

Reception

• The reception desk is 2m (6ft 7in) from the front entrance.
• The desk is 2m (6ft 7in) from the main entrance .
• There is level access to reception from the entrance.
• The reception desk is high height.
• The desk has a lowered section.
• Lighting levels are medium.
• There is not a hearing assistance system.

You are on Inside Access (Museum Galleries/Gift Shop). Skip to the next section.

Inside Access (Museum Galleries/Gift Shop)

• There is level access to the service(s).
• This venue does not play background music.
• The lighting levels are low to moderate.

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• Comments View
  • There is a moderate ramp for access to the rear of the Gift Shop.
  • A Braille Gallery Guide is available.
  • Braille, large print and tactile maps of the venue are available.

You are on Museum. Skip to the next section.

Museum

• Exhibits cannot be audio described.
• Tactile signage for exhibits is available.
• There is a hearing assistance system.
• The hearing system is a fixed loop.
• Staff are trained to use the the hearing system.
• A deposit is not required for the hearing system.
• Concessions are available.
• There is a wheelchair to borrow.
• To borrow the wheelchair, at reception.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are G-B.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are deep.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting level is medium.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located in the reception foyer.
• The lift is a platform lift.
• The floors which are accessible by this lift are G-B.
• The lift is 5m (16ft 5in) from accessible entrance.
• Staff do need to be notified for use of the lift.
• The clear door width is 95cm (3ft 1in).
• The dimensions of the lift are 95cm x 145cm (3ft 1in x 4ft 9in).
• There is not a mirror to aid reversing out of the lift.
• The lift controls do not have Braille markings.
• The lift controls do not have tactile markings.
• The lighting level in the lift is bright.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• There are accessible toilets within this venue designated for public use.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • The accessible toilet is 4m (13ft 1in) from the lift.
  • The accessible toilet is located on the basement floor.
  • There is level access to the accessible toilet.
  • This is by lift.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is required for the accessible toilet.
  • The key is a radar key.
  • The key can be obtained from a member of staff.
  • The door opens outwards.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 80cm (2ft 7in).
  • The door is heavy.
  • The dimensions of the accessible toilet are 170cm x 305cm (5ft 7in x 10ft 0in).
  • Floor manoeuvring space is clear in the accessible toilet.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 90cm (2ft 11in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is not a functional emergency alarm available.
  • No emergency alarm fitted in the cubicle.
  • Disposal facilities are available in the cubicle.
  • There is not a coat hook.
• Position of Fixtures View
  • Wall mounted rails are available.
  • As you face the toilet the wall mounted grab rails are on both sides.
  • There are mirrors in the accessible toilet.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The towel dispenser is 128cm (4ft 2in) high.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a sink.
  • The sink cannot be reached from seated on the toilet.
  • The sink is placed higher than 74cm (2ft 5in).
  • The sink is 77cm (2ft 6in) high.
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • The contrast between the internal door and wall is good.
  • The contrast between the grab rails and wall is good.
  • The contrast between the drop down rails and wall is good.
  • The contrast between the walls and floor is good.
  • Lighting levels are medium.
• Comments View
  • Baby change facilities are located within the standard toilet.
  • The baby change facilities are located within the adapted toilet.
  • The height of the baby change table once extended is 105cm (3ft 5in).
  • Inside the venue, there is level access to the baby change facility.
  • This is by lift.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilets are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilets are located within the basement.
  • The female and male toilets are 5m (16ft 5in) from the lift.
  • Inside the venue, there is not level access to the female and male toilet.
  • Lighting levels are low.

You are on Level Change (Standard Toilets). Skip to the next section.

Level Change (Standard Toilets)

• There are steps to access this area / service.
• The steps are located in front of the entrance.
• There is / are 1 step(s) to the area / service.
• Lighting levels at the steps are low.
• The steps are clearly marked.
• The steps are medium.
• The steps do not have handrails.

You are on York City Centre Access Information. Skip to the next section.

York City Centre Access Information

• Please click here for city centre access information
• Please click here for more information about Blue Badge parking locations in York.