Skip to main content
The new name for DisabledGo

Search for accessible places to go

Monks Cross Shopping Park

Monks Cross Drive, Huntington, York, YO32 9GX

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

About this venue

Conveniently located on the north eastern outskirts of York and home to many of your favourite high street fashion, household and outdoor names, Monks Cross is brimming with choice for a successful shopping trip. With easy access by road and the majority of stores arranged around a central FREE* car park, it’s easy to go from car to store and back again, making your shopping trip as care-free as possible. You’ll also find a choice of eateries, so no need to head off when you start feeling peckish – simply stop, relax and refuel before you tackle ’round two’ Happy shopping.

Access Guide

Show Easy Read

COVID-19 Information

  • The information in this section was taken in July 2021.
  • There are external queuing points.
  • The external queuing points are clearly marked/signed.
  • There is not a member of staff available at the entrance.
  • There is hand sanitiser available at the entrance.
  • The hand sanitisers are wall mounted.
  • The height of the hand sanitiser is 125cm.
  • Hand sanitisers are not available inside the venue.
  • There is clear signage inside to help with social distancing.
  • Toilets are available.
  • The venue is not certified with the 'We’re Good To Go’ COVID-19 industry standard.
  • For more information about the measures in place for Covid-19 please click here (new tab) .

Introduction

  • Services / facilities within the building include an Information Centre and toilets.
  • Services / facilities within the grounds include a variety of shops and eateries. Asda and Sainsbury's are on the outskirts of the Shopping Park.
  • Comments View
    • The shopping park has three malls A, ( ASDA) B, (Boots) and C (Clarks).

Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is York.

Opening Hours

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is located in front of the venue.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 10+ Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 360cm x 470cm (11ft 10in x 15ft 5in).
    • The nearest Blue Badge bay is 60m (65yd 1ft) from the Information Centre.
    • The furthest Blue Badge bay is 70m (76yd 1ft) from the Information Centre.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are dropped kerbs.
    • The car park surface is tarmac.
    • There is a dropped kerb between the car park and the venue.
    • The dropped kerb does not have tactile paving.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • Drop-off Point View
    • There is not a designated drop off point.
  • Comments View
    • The car park zones are marked A to G.
    • There are parent and baby spaces available in the car park.
    • There are pedestrian crossings throughout the car park.
    • There is a shallow ramp with textured paving at each end of the crossings, as seen in photographs 8 and 9.
    • There is a cycle path around the perimeter of the car park as seen in photographs 10,11,12, and 13.

Access Point (Vehicular Entrance - Jockey Lane)

  • Access Point View
    • This information is for the access point located off Jockey Lane.
    • There is not an information board/map at this access point.
    • There is step-free access at this access point.
    • There is no gate at this access point.

Access Point (Car Park to Shopping Park)

  • Access Point View
    • This information is for the access point located off the car park.
    • There is not an information board/map at this access point.
    • There is step-free access at this access point.
    • There is no gate at this access point.
    • The width of the gap is 140cm.
    • There are bollards at this access point.
  • Comments View
    • There are several of these access points around the car park.
    • The width of the bollards at the access points are 112cm.

Outside Access (Information Centre)

  • Entrance View
    • This information is for the entrance located at the front of the Information Centre between malls B and C.
    • There is step-free access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 176cm.

Entrance (Information Centre - Internal Entrance)

  • This information is for the entrance located beyond the Information Centre Entrance.
  • Entrance View
    • There is step-free access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 99cm.

Inside Access (Information Centre)

  • There is level access to the service(s).
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are good.
  • Comments View
    • There are Amazon lockers to the right of the information centre internal entrance, as seen in photograph 5.
    • The height of the screen is 120cm.
    • There is a headphone point with braille on the control panel, as seen in photograph 6.
    • The lowest locker is 35cm, the highest is 200cm.
    • There is also a photo booth, vending machines and a children's ride in this area.

Reception

  • The desk/counter is 1m (3ft 3in) from the Information Centre internal entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is high (110cm+).
  • The desk/counter has a low (76cm or lower) section.
  • The lighting levels are moderate to good.
  • There is not a hearing assistance system.

Shopping Park

  • The shopping park is flat with concrete pathing slabs.
  • There are benches available to rest throughout.
  • There is a bus stop located at mall A, as seen in photograph 7.
  • There are bike stands in each mall.

Children's Play Area

  • This area is located in mall C.
  • The ground surface is soft rubber matting.
  • There is a trampoline, a tunnel, slide and climbing frame.

Parent and Baby Room

  • There is a parent and baby room for public use.
  • The parent and baby room is located ahead as you enter the Information Centre entrance.
  • The parent and baby room is approximately 6m from the Information Centre Entrance.
  • There is step-free access to the parent and baby room.
  • Staff do not need to be notified for use of the room.
  • There is pictorial and written text signage on or near the parent and baby room door.
  • The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
  • The baby change table is not height adjustable.
  • The height of the baby change table once extended is 84cm (2ft 9in).
  • There are disposal facilities in the parent and baby room.
  • There is a wash basin in the parent and baby room.
  • The height of the wash basin is 86cm.
  • The wash basin tap type is push.
  • There is a/are chair(s) in the parent and baby room.
  • There is a chair with armrests on both sides.
  • There is a toilet in the parent and baby room.
  • There is not a red flashing fire alarm beacon within the room.
  • The lighting levels are moderate to good.
  • Comments View
    • There are two baby changing tables and a separate baby feeding room.

Accessible Toilet (Left Transfer)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial, written text and ‘Not All Disabilities Are Visible’ signage on or near the toilet door.
    • This accessible toilet is approximately 14m (15yd 11in) from the Information Centre Entrance.
    • This accessible toilet is located to the right as you enter the Information Centre Main Entrance.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 86cm (2ft 10in).
    • The door is easy to open.
    • The dimensions of the accessible toilet are 140cm x 190cm (4ft 7in x 6ft 3in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 80cm (2ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is a flush, however it is not on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are sanitary disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 44cm (1ft 5in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is poor.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The contrast between the dropdown rail(s) and wall is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are moderate to good.
  • Comments View
    • There is a similar toilet adjacent with a right transfer as seen in photographs 7,8,9 and 10.

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilet facilities that were surveyed are located to the right as you enter from the Information Centre Entrance.
    • The female and male toilets are approximately 14m (15yd 11in) from the Information Centre Entrance.
    • Inside the venue, there is level access to the female and male toilets.
    • Lighting levels in the female and male toilets are good.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located in the Parent and Child room opposite the Infomation Centre Entrance.
    • The height of the baby change table once extended is 85cm (2ft 9in).
    • Inside the venue, there is level access to the baby change facility.

Additional Info

  • A bowl of water can be provided for an assistance dog.
  • An assistance dog toilet area can be provided onsite.
  • The assistance dog toilet area is located on the grass areas around the shopping park.