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Morrisons

Front Street, Acomb, York, YO24 3BZ

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Access Guide

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Introduction

  • Services / facilities within the building include Barista Café.
  • Comments View
    • The store has a quiet hour on Saturday mornings from 09.00 to 10.00.
    • During this period there are no tannoy announcements and music is not played.

Opening Times

  • Monday 07:00 - 22:00.
  • Tuesday 07:00 - 22:00.
  • Wednesday 07:00 - 22:00.
  • Thursday 07:00 - 22:00.
  • Friday 07:00 - 22:00.
  • Saturday 07:00 - 22:00.
  • Sunday 10:00 - 16:00.

Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is York.

Parking

  • The venue does not have its own car park.
  • Public Car Parks. View
    • There is a car park for public use within 200m (approx).
    • The name of the car park is Front Street Car Park (Morrisons).
    • The car park is located off Front Street at the front of the store.
  • On Street Parking and Drop-off Details. View
    • On street marked Blue Badge bays are not available.
    • Clearly signed and / or standard marked parking bays are not available.
    • There is not a designated drop off point.
  • Comments View
    • Photographs 5 and 6 show the taxi and pick up point in the car park.
    • Photograph 7 shows the Amazon Order Pick Up Point in the car park area.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the store.
    • There is step-free access at this entrance.
    • The main door(s) open(s) automatically (away from you).
    • The door(s) is/are double width.
    • The width of the door opening is 165cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Comments View
    • Photograph 2 shows the exit door located at the rear of the checkouts.
    • This door is double and opens automatically away from you.
    • This door is 144cm wide.

Reception (Customer Service)

  • The desk/counter is 16m (17yd 1ft) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is low (76cm or lower).
  • The lighting levels are medium.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • The hearing assistance system is signed.
  • Staff are trained to use the system.

Inside Access

  • There is level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does play background music.
  • Music is played throughout the store.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are medium.
  • Comments View
    • There is a hearing loop at checkouts 1 and 10.
    • Photograph 11 shows the motorises trolleys available for people with mobility problems.
    • There are also wheelchairs available for customers to use in store.
    • Photograph 12 shows the photo booth and coinstar machine located beyond the checkouts to the right of the store.

Eating and Drinking (Barista Bar)

  • The following information is for the café.
  • The café is located ahead and to the left as you enter from the main entrance.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the counter.
  • Some tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is approximately 8m (8yd 2ft) from the main entrance.
  • The distance between the floor and the lowest table is 74cm (2ft 5in).
  • The distance between the floor and the highest table is 106cm (3ft 6in).
  • The standard height for tables is 74cm.
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is not available.
  • Drinking straws are available.
  • Menus are wall only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.

Accessible Toilet

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 21m (22yd 2ft) from the main entrance.
    • This accessible toilet is located to the left of customer service.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 96cm (3ft 2in).
    • The door is light.
    • The dimensions of the accessible toilet are 235cm x 360cm (7ft 9in x 11ft 10in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 160cm (5ft 3in).
    • There is a dropdown rail on the transfer side.
    • There is a flush, however it is not on the transfer side.
    • The tap type is sensor.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are clinical waste and sanitary disposal units.
    • There is a/are coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on the right.
    • There is a shelf within the accessible toilet.
    • The shelf is higher than 95cm (3ft 1in).
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within this accessible toilet.
    • The height of the baby change table once extended is 100cm (3ft 3in).
  • Comments View
    • There is a sink adjacent to the baby change table with a sensor tap, (photograph 5).

Standard Toilet(s)

Additional Info

  • A bowl of water can be provided for an assistance dog.