You are on Location. Skip to the next section.

Location

• The venue is situated outside the centre of the city.
• This venue is situated in York.
• The venue is not situated on a road which has a steep gradient.
• The nearest mainline station is York.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.
• Parking is free for all users.
• The car park is at the side of the venue.
• The car park type is open air/surface.
• There are 0 designated parking bay(s) within the car park.
• The route from the car park to the entrance is accessible to a wheelchair user with assistance.
• Assistance may be required because there is / are loose chippings.
• The car park surface is loose chippings.
• The patron does not have to cross a road.
• The car park does not have a height restriction barrier.

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• On Street Parking and Drop-off Details. View
  • There is not a designated drop off point.
• Comments View
  • The car park is 25m from the venue's entrance.
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You are on Outside Access. Skip to the next section.

Outside Access

• There is not level access into the venue.
• The door opening is 104cm (3ft 5in) wide.

You are on Level Change (Outside Access). Skip to the next section.

Level Change (Outside Access)

• There is a ramp or slope to access this service.
• The ramp or slope is easy.
• The width of the ramp or slope is 91cm (2ft 12in).
• There are steps to access this area / service.
• There is / are 1 step(s) to the area / service.
• Lighting levels at the steps are bright.
• The steps are medium.
• The steps do not have handrails.

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• Comments View
  • The ramp overcomes the step.

You are on Reception. Skip to the next section.

Reception

• The reception desk is 4m (13ft 1in) from the front entrance.
• There is level access to reception from the entrance.
• The reception desk is high height.
• Lighting levels are bright.
• There is not a hearing assistance system.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service.
• There is not a hearing assistance system.
• This venue does play background music.
• Lighting levels are low.

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• Comments View
  • The ramp for the main entrance is kept inside the main entrance.
  • Please ask a member of staff for assistance.
  • There is level access to the adapted room via the courtyard. The room can also be accessed via 3 deep steps.
  • There is ramped access into the courtyard. There are 4 accessible conference rooms on the ground floor.

You are on Eating and Drinking (Bar). Skip to the next section.

Eating and Drinking (Bar)

• No chairs are permanently fixed.
• The distance between the floor and the lowest table is 71cm (2ft 4in).
• There is ample room for a wheelchair user to manoeuvre.
• Plastic / takeaway cups are available.
• Plastic / takeaway cutlery is available.
• Drinking straws are available.
• Menus are not available in Braille.
• Menus are not available in large print.
• Menus are presented in contrasting colours.
• The type of food served here is a la carte.

You are on Eating and Drinking (Lanterns Restaurant). Skip to the next section.

Eating and Drinking (Lanterns Restaurant)

• No chairs are permanently fixed.
• The distance between the floor and the lowest table is 71cm (2ft 4in).
• There is ample room for a wheelchair user to manoeuvre.
• Plastic / takeaway cups are available.
• Plastic / takeaway cutlery is available.
• Drinking straws are available.
• Menus are not available in Braille.
• Menus are available in large print.
• Menus are presented in contrasting colours.
• The type of food served here is a la carte.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are G-1.
  • There are 15+ steps between floors.
  • The steps are deep.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • The lighting level is bright.

You are on Room. Skip to the next section.

Room

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• General Information View
  • There are 61 rooms in total.
  • There are 19 standard ground floor rooms.
• Accessible Rooms View
  • There are accessible ensuite facilities.
  • There is / are 1 room(s) which has / have accessible ensuite facilities.
• Accessible Ensuite View
  • The door opens inwards.
• Ground Floor Standard Rooms View
  • There are standard rooms on the ground floor.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• There are accessible toilet facilities within this venue.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
• Features and Dimensions View
  • A key is not required for the accessible toilet.
  • The door opens inwards.
  • The door is locked by a twist lock.
  • The dimensions of the accessible toilet are 148cm x 220cm (4ft 10in x 7ft 3in).
• Position of Fixtures View
  • Wall-mounted grab rails are available.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
• Comments View
  • There are baby changing facilities in the accessible toilet.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents can be requested in large print.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.
• This service cannot be requested.