Access Guide
Location
- The venue is situated outside the centre of the city.
- This venue is situated in York.
- The venue is not situated on a road which has a steep gradient.
- The nearest mainline station is York.
Parking
- The venue does have its own car park.
- Parking is free for all users.
- The car park is at the side of the venue.
- The car park type is open air/surface.
- There are 0 designated parking bay(s) within the car park.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are loose chippings.
- The car park surface is loose chippings.
- The patron does not have to cross a road.
- The car park does not have a height restriction barrier.
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On Street Parking and Drop-off Details.
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- There is not a designated drop off point.
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Comments
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- The car park is 25m from the venue's entrance.
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Outside Access
- There is not level access into the venue.
- The door opening is 104cm (3ft 5in) wide.
Level Change (Outside Access)
- There is a ramp or slope to access this service.
- The ramp or slope is easy.
- The width of the ramp or slope is 91cm (2ft 12in).
- There are steps to access this area / service.
- There is / are 1 step(s) to the area / service.
- Lighting levels at the steps are bright.
- The steps are medium.
- The steps do not have handrails.
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Comments
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- The ramp overcomes the step.
Reception
- The reception desk is 4m (13ft 1in) from the front entrance.
- There is level access to reception from the entrance.
- The reception desk is high height.
- Lighting levels are bright.
- There is not a hearing assistance system.
Inside Access
- There is level access to the service.
- There is not a hearing assistance system.
- This venue does play background music.
- Lighting levels are low.
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Comments
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- The ramp for the main entrance is kept inside the main entrance.
- Please ask a member of staff for assistance.
- There is level access to the adapted room via the courtyard. The room can also be accessed via 3 deep steps.
- There is ramped access into the courtyard. There are 4 accessible conference rooms on the ground floor.
Eating and Drinking (Bar)
- No chairs are permanently fixed.
- The distance between the floor and the lowest table is 71cm (2ft 4in).
- There is ample room for a wheelchair user to manoeuvre.
- Plastic / takeaway cups are available.
- Plastic / takeaway cutlery is available.
- Drinking straws are available.
- Menus are not available in Braille.
- Menus are not available in large print.
- Menus are presented in contrasting colours.
- The type of food served here is a la carte.
Eating and Drinking (Lanterns Restaurant)
- No chairs are permanently fixed.
- The distance between the floor and the lowest table is 71cm (2ft 4in).
- There is ample room for a wheelchair user to manoeuvre.
- Plastic / takeaway cups are available.
- Plastic / takeaway cutlery is available.
- Drinking straws are available.
- Menus are not available in Braille.
- Menus are available in large print.
- Menus are presented in contrasting colours.
- The type of food served here is a la carte.
Other Floors
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Steps
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- The floors which are accessible by stairs are G-1.
- There are 15+ steps between floors.
- The steps are deep.
- The steps do have handrails.
- The steps have a handrail on both sides.
- The lighting level is bright.
Room
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General Information
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- There are 61 rooms in total.
- There are 19 standard ground floor rooms.
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Accessible Rooms
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- There are accessible ensuite facilities.
- There is / are 1 room(s) which has / have accessible ensuite facilities.
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Accessible Ensuite
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- The door opens inwards.
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Ground Floor Standard Rooms
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- There are standard rooms on the ground floor.
Accessible Toilet
- There are accessible toilet facilities within this venue.
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Location and Access
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- The toilet is not for the sole use of disabled people.
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Features and Dimensions
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- A key is not required for the accessible toilet.
- The door opens inwards.
- The door is locked by a twist lock.
- The dimensions of the accessible toilet are 148cm x 220cm (4ft 10in x 7ft 3in).
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Position of Fixtures
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- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
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Comments
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- There are baby changing facilities in the accessible toilet.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents can be requested in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.
- This service cannot be requested.