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Queens Hotel

Queen's Staith Road, Skeldergate, York, YO1 6DH

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Access Guide

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Location

  • The venue is situated within the centre of the city.
  • This venue is situated in York.
  • The venue is situated on a road which has a steep gradient.
  • The nearest mainline station is York.

Parking

  • The venue does have its own car park.
  • The car park surface is tarmac.
  • Comments View
    • There are only a limited number of parking spaces in the car park.
    • They must be pre booked if required.

Outside Access (Main Entrance)

  • There is level access into the venue.
  • The main doors open automatically.
  • The door opening is 180cm (5ft 11in) wide.
  • Comments View
    • Between the level outside access area and the automatic doors there are 10 deep steps with handrails on both sides.
    • The steps are clearly marked and there is a platform lift to overcome them.
    • The automatic doors open towards you.

Lift (Main Entrance)

  • The lift is a platform lift.
  • The dimensions of the lift are 85cm x 120cm (2ft 9in x 3ft 11in).

Reception

  • The reception desk is 9m (29ft 6in) from the front entrance.
  • There is level access to reception from the entrance.
  • The reception desk is medium height.
  • Lighting levels are bright.
  • There is not a hearing assistance system.

Inside Access

  • There is level access to the service.
  • There is not a hearing assistance system.
  • This venue does play background music.
  • Lighting levels are varied.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G-1-2-3.
    • There are 14 steps between floors.
    • The steps are shallow.
    • The steps do have handrails.
    • The steps have a handrail on the right going up.
    • The lighting level is bright.

Lift

  • There is a lift for public use.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G-1-2-3.
  • Staff do not need to be notified for use of the lift.
  • The dimensions of the lift are 139cm x 106cm (4ft 7in x 3ft 6in).
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The lift controls do not have Braille markings.
  • The lift controls do have tactile markings.
  • The lighting level in the lift is bright.

Room

Eating and Drinking (Royal Brasserie)

  • No chairs are permanently fixed.
  • The distance between the floor and the lowest table is 72cm (2ft 4in).
  • There is ample room for a wheelchair user to manoeuvre.
  • Menus are not available in Braille.
  • Menus are presented in contrasting colours.
  • The type of food served here is breakfast and main meals.

Eating and Drinking (The Bar)

  • No chairs are permanently fixed.
  • The distance between the floor and the lowest table is 72cm (2ft 4in).
  • There is ample room for a wheelchair user to manoeuvre.

Accessible Toilet

  • There are accessible toilets within this venue designated for public use.
  • Features and Dimensions View
    • A key is not required for the accessible toilet.
    • The door opens inwards.
    • The door is locked by a twist lock.
    • The dimensions of the accessible toilet are 146cm x 195cm (4ft 9in x 6ft 5in).
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
  • Comments View
    • .

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • A bowl of water can be provided for an assistance dog.
  • An assistance dog toilet area can be provided onsite.
  • The assistance dog toilet area is located outside the venue.

York City Centre Access Information