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RSPCA York Animal Home

Landing Lane, Clifton, York, YO26 4RH

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Access Guide

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Opening Times

  • Monday Closed.
  • Tuesday 11:00 - 15:00.
  • Wednesday 11:00 - 15:00.
  • Thursday 11:00 - 15:00.
  • Friday 11:00 - 15:00.
  • Saturday 11:00 - 15:00.
  • Sunday 11:00 - 15:00.

Location

  • The venue is situated outside the centre of the city.
  • This venue is situated in York.
  • The venue is not situated on a road which has a steep gradient.
  • There is not a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is York.

Parking

  • The venue does have its own car park.
  • Parking is free for all users.
  • The car park is at the front of the venue.
  • The car park type is open air/surface.
  • There are 0 designated parking bay(s) within the car park.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are level changes with no dropped kerbs.
  • The car park surface is tarmac.
  • There is not a dropped kerb / non stepped access from the car park to the venue.
  • The patron does not have to cross a road.
  • The car park does not have a height restriction barrier.

Outside Access (Main Entrance)

  • This information is for the entrance located to the front of the building.
  • There is not level access into the venue.
  • The bell is in a suitable position to allow wheelchair users to gain access.
  • The main doors open away from you (push).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 76cm (2ft 6in) wide.

Level Change (Main Entrance)

  • There are steps to access this area / service.
  • The steps are located in front of the entrance.
  • There is / are 1 step(s) to the area / service.
  • Lighting levels at the steps are medium.
  • The steps are not clearly marked.
  • The steps are deep.
  • The steps do not have handrails.

Outside Access (Accessible Entrance)

  • This information is for the entrance located to the side of the building.
  • There is level access into the venue.
  • The main doors open away from you (push).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 95cm (3ft 1in) wide.

Reception

  • The reception desk is 45m (49yd) from the accessible entrance.
  • There is level access to reception from the entrance.
  • The reception desk is high height.
  • The desk does not have a lowered section.
  • Lighting levels are medium.
  • There is not a hearing assistance system.

Inside Access

  • There is level access to the service.
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • Lighting levels are medium.
  • Customers can charge scooters or wheelchairs at the venue.

Accessible Toilet

  • There are not accessible toilets within this venue designated for public use.

Standard Toilet(s)

Additional Info

  • Staff do not receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A member of staff trained in BSL skills is not generally on duty.
  • This service cannot be requested.