Access Guide
Introduction
- The garden is divided into sections with easy access to all areas.
- The sections are : Wildflower meadow and pond, The Avenue, Woodland Walk, Rill Garden, The Front Garden, Children's Play Area, Pear Tree Garden, Wattle Garden, The Courtyard and Nursery.
- There are workshops and events throughout the year.
Opening Times (1st April to 30th September)
- Monday Closed.
- Tuesday Closed.
- Wednesday 13:00 - 17:00.
- Thursday Closed.
- Friday 13:00 - 17:00.
- Saturday 13:00 - 17:00.
- Sunday 13:00 - 17:00.
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Comments
View
- Only open on Saturday and Sunday during the 1st and 3rd weekends of the month.
Location
- There is not a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is York.
Parking
- The venue does have its own car park.
- Parking is free for all users.
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Venue Car Park
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- The car park is located at the front of the venue.
- The car park type is open air/surface.
- There is/are 0 designated parking bay(s) within the car park.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are loose chippings.
- The car park surface is loose chippings.
- The patron does not have to cross a road.
- The car park does not have a height restriction barrier.
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On Street Parking and Drop-off Details.
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- There is not a designated drop off point.
Outside Access (Ticket Office Entrance)
- This information is for the entrance located at the front of the building.
- There is not level access into the venue.
- The main door(s) open towards you (pull).
- The doors are double width.
- The door(s) is / are light.
- The door opening is 140cm (4ft 7in) wide.
Level Change (Ticket Office Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located in front of the entrance.
- The ramp or slope is easy.
- The ramp or slope is permanent.
- There is not a level landing at the top of the ramp.
Reception (Ticket Office)
- The desk is 3m (3yd 10in) from the ticket office entrance.
- There is level access to reception from the entrance.
- The reception desk is high (110cm+).
- The desk does not have a low (76cm or lower) section.
- The lighting levels are medium.
- There is not a hearing assistance system.
Outside Access (Garden Entrance)
- This information is for the entrance located at the front of the garden.
- There is not level access into the venue.
- There are no doors at this entrance.
- The door opening is 120cm (3ft 11in) wide.
Level Change (Garden Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located on the path leading to the entrance.
- The ramp or slope is easy.
- The ramp or slope is permanent.
- There is a level landing at the top of the ramp.
Inside Access (Gardens)
- There is level access to the service.
- There is not a hearing assistance system.
- Motorised scooters are allowed in public parts of the venue.
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Comments
View
- The surface of the paths around the gardens consist of block paving, grass, loose gravel, compact bark and paviing slabs.
- The width of the paths range from 60cm to 90cm.
- There are metal grids over water canals in the Rill Garden.
Outside Access (Cafe Entrance)
- This information is for the entrance located within the courtyard.
- There is not level access into the venue.
- The main door(s) open away from you (push).
- The doors are single width.
- The door(s) is / are light.
- The door opening is 100cm (3ft 3in) wide.
Level Change (Cafe Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located in front of the entrance.
- The ramp or slope is easy.
- The ramp or slope is portable.
- Please contact a member of staff.
- The width of the ramp or slope is 100cm (3ft 3in).
- There is a / are step(s) to access this area / service.
- The step(s) is/are located in front of the entrance.
- There is / are 2 step(s) to the area / service.
- The lighting levels at the steps are medium.
- There is not tactile paving at the top and bottom of the steps.
- The step(s) is / are not clearly marked.
- The step(s) is / are medium.
- The steps do not have handrails.
- The ramp or slope does bypass the step(s).
Eating and Drinking
- The following information is for the cafe.
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is not a lowered section at the counter.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- No chairs have armrests.
- The nearest table is approximately 3m (3yd 10in) from the cafe entrance.
- The distance between the floor and the lowest table is 64cm (2ft 1in).
- The distance between the floor and the highest table is 64cm (2ft 1in).
- There is ample room for a wheelchair user to manoeuvre.
- Plastic / takeaway cups are available.
- Plastic / takeaway cutlery is not available.
- Drinking straws are not available.
- Menus are wall only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold meals and snacks.
Accessible Toilet
- There are not accessible toilets within this venue designated for public use.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Shared Toilet(s)
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- The unisex toilets are located off the couryard.
- Unisex toilets are 19m (20yd 2ft) from the garden entrance.
- Inside the venue, there is not level access to the unisex toilet.
- Lighting levels are medium.
Level Change (Standard Unisex Toilet)
- There is a / are step(s) to access this area / service.
- The step(s) is/are located in the doorway.
- There is / are 1 step(s) to the area / service.
- There is not tactile paving at the top and bottom of the steps.
- The step(s) is / are not clearly marked.
- The step(s) is / are shallow.
- The steps do not have handrails.
Additional Info
- Staff do not receive disability awareness / equality training.
- A bowl of water can be provided for an assistance dog.
- The assistance dog toilet area is located near the car park.
- A member of staff trained in BSL skills is not normally on duty.
- This service cannot be requested.
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Comments
View
- Seating is located throughout the gardens.