Access Guide
Introduction
- Services / facilities within the building include Citizens Advice Bureau, Future Prospects and the South Yorkshire Credit Union and Environment and Development.
Location
- The venue is situated within the centre of the city.
- This venue is situated in York.
- The venue is situated on a road which has a steep gradient.
- There is a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is York.
Opening Hours
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is not free for all users.
- Parking is free for Blue Badge holders.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders can be booked in advance.
- There is/are 8 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 330cm x 490cm (10ft 10in x 16ft 1in).
- The nearest Blue Badge bay is 10m (10yd 2ft) from the main entrance.
- The furthest Blue Badge bay is 20m (21yd 2ft) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user unaided.
- The car park surface is block paving.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is not a designated drop off point.
Outside Access (Main Entrance)
- This information is for the entrance located to the front of the building.
- There is level access into the venue.
- The main doors open automatically.
- The doors are double width.
- The door opening is 120cm (3ft 11in) wide.
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Second set of doors
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- There is a second set of doors.
- The doors open automatically.
- The doors are double width.
- The door opening is 120cm (3ft 11in) wide.
Reception
- The reception desk is 9m (29ft 6in) from the main entrance.
- There is level access to reception from the entrance.
- The reception desk is low height.
- Lighting levels are medium.
- There is not a hearing assistance system.
Inside Access
- There is level access to the service.
- There is a hearing assistance system.
- The system is a portable loop.
- Staff are trained to use the system.
- Motorised scooters are welcomed in public parts of the venue.
- Lighting levels are medium.
Toilet with Adaptations
- There are accessible toilets within this venue designated for public use.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- The accessible toilet is 9m (29ft 6in) from the main entrance.
- The accessible toilet is located to the left as you enter.
- There is level access to the accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 87cm (2ft 10in).
- The door is heavy.
- The dimensions of the accessible toilet are 130cm x 245cm (4ft 3in x 8ft 0in).
- Floor manoeuvring space is clear in the accessible toilet.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 67cm (2ft 2in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is not a functional emergency alarm available.
- It is out of reach (higher than 10cm (0ft 4in) from floor).
- Disposal facilities are available in the cubicle.
- There is a coat hook.
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Position of Fixtures
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- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There are mirrors in the accessible toilet.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is a toilet roll holder.
- The toilet roll holder cannot be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a sink.
- The sink cannot be reached from seated on the toilet.
- The sink is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the grab rails and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- Lighting levels are medium.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilets are located to the left as you enter.
- The female and male toilets are 10m (32ft 10in) from the main entrance.
- Inside the venue, there is level access to the female and male toilet.
- Lighting levels are medium.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located to the left as you enter.
- The height of the baby change table once extended is 95cm (3ft 1in).
- Inside the venue, there is level access to the baby change facility.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents are available in Braille.
- Documents are available in large print.
- A bowl of water can be provided for an assistance dog.
- The assistance dog toilet area is located outside the venue.
- A member of staff trained in BSL skills is not normally on duty.
- This service can be requested.