Access Guide
Location
- The venue is situated within the centre of the city.
- This venue is situated in York.
- The venue is not situated on a road which has a steep gradient.
- There is a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is York.
Opening Hours
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park type is open air/surface.
- There is/are 0 Blue Badge parking bay(s) within the car park.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are uneven surfaces.
- The car park surface is tarmac.
- There is a dropped kerb between the car park and the venue.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is not a designated drop off point.
Outside Access (Cemetery Entrance)
- This information is for the entrance located to the front of the venue.
- There is level access into the venue.
- The main door(s) open(s) away from you (push).
- The door(s) is / are double.
- The door(s) is / are permanently held open.
- The width of the door opening is 310cm (10ft 2in).
Outside Access (Office)
- This information is for the entrance located at the front of the building.
- The entrance area/door is clearly signed.
- This entrance sign says 'Cemetery Office'.
- There is stepped access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- The bell/buzzer is not in a suitable position to allow wheelchair users to gain access.
- The main door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) is/are heavy.
- The width of the door opening is 85cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
- The step(s) is/are located at the front of the building.
- There is/are 1 step(s).
- The step(s) is/are not clearly marked.
- The height of the step(s) is/are not between 15cm and 18cm.
- The height of the step(s) is/are 4cm.
- There is not a/are not handrail(s) at the step(s).
Reception
- The desk/counter is 4m (4yd 1ft) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is medium height (77cm - 109cm).
- The desk/counter has a low (76cm or lower) section.
- The lighting levels are moderate to good.
- There is not a hearing assistance system.
Outside Access (Chapel)
- This information is for the entrance located at the front of the building.
- The entrance area/door is not clearly signed.
- There is ramped/sloped or stepped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance that might be perceived as a hole.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- The bell/buzzer is not in a suitable position to allow wheelchair users to gain access.
- The main door(s) open(s) away from you (push).
- The door(s) is/are double width.
- The door(s) is/are heavy.
- The width of the door opening is 160cm.
- The ramp/slope is located to the right of the main entrance.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- There is a/are handrail(s) at the ramp.
- The handrail(s) is/are on both sides.
- The width of the ramp/slope is 119cm (3ft 11in).
- The ramp/slope does bypass the step(s).
- The step(s) is/are located at the front of the building.
- There is/are 3 step(s).
- The step(s) is/are not clearly marked.
- The height of the step(s) is/are not between 15cm and 18cm.
- The height of the step(s) is/are 20cm.
- The going of the step(s) is/are between 30cm and 45cm.
- There is not a/are not handrail(s) at the step(s).
Inside Access (Chapel)
- There is level access to the service(s).
- There is a hearing assistance system.
- The system is a fixed loop.
- Staff are trained to use the system.
- The hearing assistance system was not tested at the time of the survey.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are moderate to good.
Inside Access (Cemetery)
- There is not level access to the service.
- Motorised scooters are welcomed in public parts of the venue.
- Customers cannot charge scooters or wheelchairs at the venue.
Level Change (Cemetery)
- The handrails are on both sides.
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Comments
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- There are several uneven paths around the cemetery.
- The path surface is tarmac.
The Harriet Centre
- This building is next to the Cemetery Office and is used for post ceremony functions, and by local community organisations. The function room has chairs without armrests and tables, together with a kitchen for the preparation of meals for guests.
Outside Access (The Harriet Centre)
- This information is for the entrance located to the left of the building.
- The entrance area/door is not clearly signed.
- This entrance sign says 'The Harriet Centre'.
- There is step-free access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- The bell/buzzer is not in a suitable position to allow wheelchair users to gain access.
- The main door(s) open(s) away from you (push).
- The width of the door opening is 90cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
- There is a second set of doors.
- The door(s) open(s) away from you (push).
- The door(s) is/are heavy.
- The width of the door opening is 90cm.
- There is not a door release button when exiting.
Toilet with Adaptations (The Harriet Centre. Right Transfer)
- There is an/are accessible toilet(s) available.
- This accessible toilet is located on the right on entering the building.
- This accessible toilet is approximately 4m (4yd 1ft) from the entrance to the Harriet Centre.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- The toilet is for the use of disabled people and also those needing baby changing facilities.
- A key is not required for the accessible toilet.
- There is pictorial signage on or near the toilet door.
- There is a high colour contrast between the external door and wall.
- The door opens outwards.
- The door may be difficult to open.
- The door is locked by a twist lock.
- The width of the accessible toilet opening is 90cm.
- There is a high colour contrast between the internal door and wall.
- The door has a horizontal grab rail.
- There is a high colour contrast between the horizontal grab rail and internal door.
- The dimensions of the accessible toilet are 150cm x 190cm (4ft 11in x 6ft 3in).
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- The height of the light switch/pull cord is 115cm from floor level.
- The lighting levels are good.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 69cm (2ft 3in).
- There is a flush on the transfer side.
- There is a spatula type lever flush.
- There is a dropdown rail on the transfer side.
- There is a high colour contrast between the dropdown rail(s) and wall.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- There is a high colour contrast between the wall-mounted grab rail(s) and wall.
- There is a high colour contrast between the walls and floor.
- There is an emergency alarm.
- The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- There is a red flashing fire alarm beacon within the toilet.
- Disposal facilities are not available in the toilet.
- There is not a/are not coat hook(s).
- There is a mirror.
- The mirror is not placed at a lower level or at an angle for ease of use.
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Additional Fixtures
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- The toilet has a wall which acts as a backrest.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a high colour contrast between the toilet seat and pan.
- There is not a toilet roll holder.
- There is a wash basin.
- The wash basin and tap(s) can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 72cm (2ft 4in).
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- There is a high colour contrast between the wash basin wall-mounted grab rail(s) and wall.
- The wash basin tap type is lever mixer.
- There is a wall fixed soap dispenser.
- The soap dispenser can be reached from seated on the toilet.
- The height of the soap dispenser is 110cm.
- There is not a towel dispenser.
- There is a hand dryer.
- The hand dryer is placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 110cm (3ft 7in).
- There is a low colour contrast between the hand dryer and the wall.
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Baby Changing Facilities
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- Baby changing facilities are located within the accessible toilet.
- There is a flip down baby change table available.
- The height of the baby change table is 75cm.
Standard Toilet(s) (The Harriet Centre)
- Standard toilet facilities are available.
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Toilet Facilities
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- The female and male toilets are located on the right on entering the building.
- There is step-free access into the toilet(s).
- The standard toilet(s) is/are approximately 4m from the entrance to the Harriet Centre.
- There is a high colour contrast between the external toilet door(s) and wall(s).
- There is pictorial signage on or near the toilet door.
- An ambulant toilet cubicle is not available.
- The height of the wash basin(s) is 85cm.
- The wash basin(s) tap type is twist/turn.
- Lighting levels are adjustable.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents are not available in Braille.
- Documents are not available in large print.
- A bowl of water can be provided for an assistance dog.
- An assistance dog toilet area can be provided onsite.
- The assistance dog toilet area is located near the car park.
- A member of staff trained in BSL skills is not normally on duty.
- This service cannot be requested.