Access Guide
Introduction
- For disabled access please contact the venue in advance to arrange arrival times.
- Due to the confines of the building, only 1 wheelchair user can be accommodated at a time.
- Please see website for information about guided tours for visitors with specialist requirements.
- Access is via guided tour only, tour times can are advertised on site and on the venue's website.
Opening Times
- The venue has seasonal opening times.
-
Comments
View
- Please see the venue's website for up to date opening times.
Location
- There is not a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is York.
Parking
- The venue does not have its own car park.
-
Public Car Parks.
View
- There is not a car park for public use within 200m (approx).
-
On Street Parking and Drop-off Details.
View
- On street marked Blue Badge bays are not available.
- Clearly signed and / or standard marked parking bays are available.
- The dimensions of the standard marked parking bays are 273cm x 491cm (8ft 11in x 16ft 1in).
- Standard marked parking bays are located on Monument close.
- There is not a designated drop off point.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is not level access into the venue.
- The main door(s) open(s) towards you (pull).
- The door(s) is / are single.
- The door(s) is / are permanently held open.
- The width of the door opening is 107cm (3ft 6in).
Level Change (Main Entrance)
- There is a/are step(s) to access this area/service.
- The step(s) is/are located in front of the entrance.
- There is/are 15+ step(s) to the area/service.
- The step(s) is/are not clearly marked.
- The step(s) is/are deep (18cm+).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on the left going up.
-
Comments
View
- There is also 1 medium step in the doorway.
Outside Access (Accessible Entrance)
- This information is for the entrance located to the rear of the building.
- There is not level access into the venue.
- The main door(s) open(s) towards you (pull).
- The door(s) is / are double.
- The door(s) is / are light.
- The width of the door opening is 107cm (3ft 6in).
Level Change (Accessible Entrance)
- There is a ramp/slope to access this area/service.
- The ramp or slope is located in front of the entrance.
- The ramp/slope is easy.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- The ramp does have handrails.
- The handrails are on both sides.
- The width of the ramp/slope is 120cm (3ft 11in).
- There is a/are step(s) to access this area/service.
- The step(s) is/are located immediately beyond the entrance.
- There is/are 13 step(s) to the area/service.
- The lighting levels at the step(s) are low.
- The step(s) is/are not clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on the left going up.
- The ramp/slope does not bypass the step(s).
- There is a lift to access this area/service.
- The lift does bypass the step(s).
- The lift does not bypass the ramp/slope.
-
Comments
View
- There is an additional medium step with portable ramp at the bottom of the stairs.
- The gradient of the ramp is easy.
- The ramp does not have handrails.
Lift (Accessible Entrance)
- There is a lift for public use.
- The lift is located at the accessible entrance.
- The lift is a platform lift.
- The floors which are accessible by this lift are LG-G.
- The lift is approximately 1m (3ft 3in) from the accessible entrance.
- Staff do need to be notified for use of the lift.
- The clear door width is 82cm (2ft 8in).
- The dimensions of the lift are 82cm x 90cm (2ft 8in x 2ft 11in).
- There are separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does not have a visual floor indicator.
- The lift does not have an audible announcer.
- The controls for the lift are not within 90cm - 120cm from the floor.
- The lift controls are wall mounted and operated by staff.
- The lighting level in the lift is medium.
Inside Access
- There is level access to the service(s).
- There is not a hearing assistance system.
- Motorised scooters are not allowed in public parts of the venue.
- The lighting levels are medium.
-
Comments
View
- Ambient background noises are played in the operations room.
- There is a 10 minute film which plays in the briefing room.
- There are some lips on the thresholds of the doorways to some of the rooms.
- There is a protruding bolt in the floor of the operations room, which staff do make visitors aware of on entering the room.
Other Floors
-
Steps
View
- The floors which are accessible by stairs are LG-G.
- There are 15+ steps between floors.
- The steps are not clearly marked.
- The steps are deep (18cm+).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is not a landing.
- The lighting levels are medium.
Museum
- Exhibits cannot be audio described.
- Tactile signage for exhibits is not available.
- Braille signage for exhibits is not available.
- Touch tours are not available.
- Video tours are not available.
- There is not a hearing assistance system.
- Concessions are available.
- There is not a wheelchair to borrow.
-
Comments
View
- Carers are admitted for free.
- There are seats in the briefing room.
- The seats do not have armrests.
Accessible Toilet
- There are accessible toilet facilities within this venue.
-
Location and Access
View
- The toilet is not for the sole use of disabled people.
- There is written text signage on or near the toilet door.
- This accessible toilet is approximately 10m (10yd 2ft) from the accessible entrance lift.
- This accessible toilet is located on the right hand side of the main corridor as you enter from the accessible entrance.
- There is level access to this accessible toilet.
-
Features and Dimensions
View
- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 91cm (2ft 12in).
- The door is heavy.
- The dimensions of the accessible toilet are 153cm x 258cm (5ft x 8ft 6in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 87cm (2ft 10in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is not a/are not coat hook(s).
-
Position of Fixtures
View
- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is not a mirror.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is not a toilet roll holder.
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
-
Colour Contrast and Lighting
View
- The contrast between the external door and wall is fair.
- The contrast between the internal door and wall is fair.
- The contrast between the wall-mounted grab rail(s) and wall is poor.
- The contrast between the dropdown rail(s) and wall is poor.
- The contrast between the walls and floor is fair.
- The lighting levels are medium.
-
Baby Change Facilities
View
- Baby change facilities are located within the venue.
- Baby change facilities are located within the accessible toilet.
- The height of the baby change table once extended is 91cm (2ft 12in).
-
Comments
View
- The accessible toilet is also used as the standard female toilet.
Standard Toilet(s)
-
Availability and Location of Standard Toilets
View
- Standard toilet facilities are available.
-
Access to Standard Male Toilet(s)
View
- The male toilet facilities that were surveyed are located on the right hand side of the main corridor as you enter from the accessible entrance.
- The male toilet(s) is/are approximately 12m (13yd 4in) from the accessible entrance.
- Inside the venue, there is level access to the male toilet(s).
- Lighting levels are medium.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents are not available in Braille.
- Documents are not available in large print.
- A bowl of water can be provided for an assistance dog.
- An assistance dog toilet area can be provided onsite.
- The assistance dog toilet area is located on the grassed areas outside the venue.