Access Guide
Introduction
- Services / facilities within the building include 2 chapels which hold crematorium funerals.
- Services / facilities within the grounds include a remembrance garden with a floral preparation room.
Location
- There is not a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is York.
Parking (Accessible Car Park)
- The venue does have its own car park.
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Venue Car Park
View
- Parking is free for Blue Badge holders.
- The car park is located in front of the main building.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot booked in advance.
- There is/are 4 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 237cm x 490cm (7ft 9in x 16ft 1in).
- The nearest Blue Badge bay is 20m (21yd 2ft) from the main entrance.
- The furthest Blue Badge bay is 40m (43yd 2ft) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are dropped kerbs.
- The car park surface is tarmac.
- There is a dropped kerb between the car park and the venue.
- The dropped kerb does not have tactile paving.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is not a designated drop off point.
Parking (Main Car Park)
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park is located to the left as you enter the crematorium grounds.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot booked in advance.
- There is/are 2 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 234cm x 468cm (7ft 8in x 15ft 4in).
- The nearest Blue Badge bay is 80m (87yd 1ft) from the main entrance.
- The furthest Blue Badge bay is 85m (92yd 2ft) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are dropped kerbs.
- The car park surface is tarmac.
- There is a dropped kerb between the car park and the venue.
- The dropped kerb does not have tactile paving.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is not a designated drop off point.
Opening Hours
Outside Access (Enquiries Office)
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Entrance
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- This information is for the entrance located to the left of the main building.
- There is ramped/sloped access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) towards you (pull).
- The main automatic door(s) is/are push pad or push button activated.
- The door(s) may be difficult to open.
- The door(s) is/are single width.
- The width of the door opening is 100cm.
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Ramp/Slope
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- The ramp/slope is located directly in front of the entrance.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- There is not a/are not handrail(s) at the ramp.
Reception (Enquiries Office)
- The desk/counter is 1m (3ft 3in) from the Enquiries Office Entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is high (110cm+).
- The desk/counter has a low (76cm or lower) section.
- The lighting levels are good.
- There is a hearing assistance system.
- The type of system is a portable loop.
- The hearing assistance system is signed.
- Staff are trained to use the system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 02/04/2024.
- The hearing assistance system was not working at the time of testing.
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Comments
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- There are chairs with armrests available.
Outside Access (Main Entrance - White Rose Chapel)
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Entrance
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- This information is for the entrance located at the front of the main building.
- There is step-free access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) away from you (push).
- The door(s) is/are permanently held open.
- The door(s) is/are double width.
- The width of the door opening is 178cm.
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Comments
View
- This is the main entrance for both chapels and shared spaces.
White Rose Chapel
- White Rose Chapel is located ahead and to the right as you enter the main entrance.
- There is a double door that opens away from you (push) to enter.
- The door has an opening width of 181cm and is permanently held open.
- Inside there is ample room for a wheelchair user to manoeuvre.
- The flooring is carpet and lighting levels are high.
- There are chairs without armrests available.
- There is a fixed hearing loop fitted.
- It was not possible to test the system at the time of survey.
Entrance (White Rose Chapel Exit)
- This information is for the entrance located at the front left of the White Rose Chapel.
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Entrance
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- There is step-free access at this entrance.
- The main door(s) open(s) away from you (push).
- The door(s) is/are double width.
- The door(s) is/are permanently held open.
- The width of the door opening is 210cm.
- There is a second set of doors.
- The door(s) open(s) away from you (push).
- The door(s) is/are double width.
- The door(s) is/are permanently held open.
- The width of the door opening is 214cm.
Inside Access
- There is level access to the service(s).
- There is not a hearing assistance system.
- This venue does play background music.
- Music is played during funerals.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are good.
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Comments
View
- The front right corridor has very short, slight ramps at some doorways.
Outside Access (Ebor Chapel Entrance)
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Entrance
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- This information is for the entrance located at the front of the building, to the right of the main entrance.
- There is step-free access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) away from you (push).
- The door(s) is/are permanently held open.
- The door(s) is/are double width.
- The width of the door opening is 184cm.
- There is a second set of doors.
- The door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) is/are permanently held open.
- The width of the door opening is 184cm.
Ebor Chapel
- The Ebor Chapel is located at the front of the building, to the right of the main entrance.
- Inside there is ample room for a wheelchair user to manoeuvre.
- The flooring is carpet and lighting levels are high.
- There are chairs without armrests available.
- There is a fixed hearing loop fitted.
- It was not possible to test the system at the time of survey.
Entrance (Ebor Chapel Exit)
- This information is for the entrance located at the rear right of the Ebor chapel.
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Entrance
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- There is ramped/sloped access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) away from you (push).
- The door(s) is/are double width.
- The door(s) is/are permanently held open.
- The width of the door opening is 152cm.
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Ramp/Slope
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- The ramp/slope is located directly after the exit doors.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
- There is not a/are not handrail(s) at the ramp.
Waiting Room
- The Waiting Room is located through the main entrance and to the left.
- There is a single door that opens away from you (push) to enter.
- The opening width is 79cm and the door may be difficult to open.
- Inside there is ample room for a wheelchair user to manoeuvre.
- The flooring is carpet and lighting levels are high.
- There is a mixture of chairs with and without armrests available.
Outside Access (Floral Remembrance Room)
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Entrance
View
- This information is for the entrance located to the right of the main building.
- There is ramped/sloped access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) automatically (away from you).
- The main automatic door(s) is/are push pad or push button activated.
- The push pad or push button is 104cm from floor level.
- The door(s) is/are single width.
- The width of the door opening is 85cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
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Ramp/Slope
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- The ramp/slope is located in front of the door.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- There is not a/are not handrail(s) at the ramp.
Floral Remembrance Room
- The Floral Remembrance room is located to the right of the main building.
- Inside there is room for a wheelchair user to manoeuvre.
- The flooring is vinyl and shiny.
- Lighting levels are medium to high.
- This room is used to house remembrance flowers and candles.
- There is a digital book of remembrance at the outside rear of this room.
- There is a very slight ramp to access the touchscreen.
- The height to the top of the touchscreen is 140cm.
Outside Access (Chapel of Remembrance)
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Entrance
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- This information is for the entrance located to the right of the main building.
- There is ramped/sloped access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) automatically (away from you).
- The main automatic door(s) is/are push pad or push button activated.
- The push pad or push button is 96cm from floor level.
- The door(s) is/are single width.
- The width of the door opening is 86cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
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Ramp/Slope
View
- The ramp/slope is located in front of the door.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- There is not a/are not handrail(s) at the ramp.
Chapel of Remembrance
- The Chapel of Remembrance is located to the right of the main building.
- Inside there is ample room for a wheelchair user to manoeuvre.
- The flooring is vinyl and shiny.
- Lighting levels are medium to high.
- There is a mixture of chairs with and without armrests available.
- There are books of remembrance to the left of the room.
- The height to the top of these books is 128cm.
- There is a message book on a shelf to the right of the room.
- The height of this shelf is 106cm.
Parks and Gardens (Garden of Remembrance)
- The park or garden does have footpaths.
- The path(s) has a / have compact earth, tarmac, concrete, gravel and muddy surface(s).
- The majority of the path(s) is / are wide enough for wheelchair users.
- There are slight slopes on the paths.
- There are some bench seats situated along the paths for people to rest.
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Comments
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- Some areas are accessed via grass and dropped kerbs.
Toilet with Adaptations (Main Building - Right Hand Transfer)
- Accessible toilet facilities are available.
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Location and Access
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- There is pictorial and written text signage on or near the toilet door.
- This accessible toilet is approximately 15m (16yd 1ft) from the main entrance.
- This accessible toilet is located in the main building, at the end of the front right corridor.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens inwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 78cm (2ft 7in).
- The door may be difficult to open.
- The dimensions of the accessible toilet are 230cm x 299cm (7ft 7in x 9ft 10in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 157cm (5ft 2in).
- There is a dropdown rail on the transfer side.
- There is a flush, however it is not on the transfer side.
- The tap type is lever.
- There is not a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary and general domestic waste disposal units.
- There is a/are coat hook(s).
- The height of the coat hook is 129cm from the floor.
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Position of Fixtures
View
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is a shelf within the accessible toilet.
- The shelf does not have the minimum dimensions of 12.5cm x 40cm.
- The shelf is at a height of 75cm.
- The shelf is located where it is reachable.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 102cm (3ft 4in).
- There is a towel dispenser.
- The towel dispenser can be reached from seated on the toilet.
- The towel dispenser is not placed higher than 100cm (3ft 3in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 103cm (3ft 5in).
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
View
- There is a high colour contrast between the external door and wall.
- There is a high colour contrast between the internal door and wall.
- There is a low colour contrast between the wall-mounted grab rail(s) and wall.
- There is a low colour contrast between the dropdown rail(s) and wall.
- There is a medium colour contrast between the walls and floor.
- The lighting levels are good.
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Baby Change Facilities
View
- Baby change facilities are located within the venue.
- Baby change facilities are located to the left of the door as you enter.
- The height of the baby change table once extended is 83cm (2ft 9in).
Standard Toilet(s) (Main Building)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilet facilities that were surveyed are located through the main entrance and to the left.
- The female and male toilets are approximately 5m (5yd 1ft) from the main entrance.
- Inside the venue, there is level access to the female and male toilets.
- Lighting levels in the female and male toilets are good.
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Comments
View
- There is an additional male toilet located opposite the accessible toilet.
Level Change (Toilet Block)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located in front of the toilet block doors.
- The ramp/slope gradient is steep.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- The ramp does not have handrails.
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Comments
View
- The ramp varies in gradient from steep on the left hand side to slight on the right hand side.
Toilet with Adaptations (Female Left Hand Transfer)
- Accessible toilet facilities are available.
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Location and Access
View
- There is pictorial and written text signage on or near the toilet door.
- This accessible toilet is approximately 35m (38yd 10in) from the main entrance.
- This accessible toilet is located in the toilet block to the far right of the main building.
- There is not level access to this accessible toilet.
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Features and Dimensions
View
- This is not a shared toilet.
- This is a female cubicle.
- A key is not required for the accessible toilet.
- The door opens inwards.
- The door is locked by a lever twist.
- The width of the accessible toilet door is 86cm (2ft 10in).
- The door may be difficult to open.
- The dimensions of the accessible toilet are 133cm x 262cm (4ft 4in x 8ft 7in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 87cm (2ft 10in).
- There is a dropdown rail on the transfer side.
- There is a flush, however it is not on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary and general domestic waste disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
View
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is not a mirror.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser can be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 110cm (3ft 7in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
View
- There is a high colour contrast between the external door and wall.
- There is a low colour contrast between the internal door and wall.
- There is a low colour contrast between the wall-mounted grab rail(s) and wall.
- There is a low colour contrast between the dropdown rail(s) and wall.
- There is a high colour contrast between the walls and floor.
- The lighting levels are moderate to good.
Toilet with Adaptations (Male Right Hand Transfer)
- Accessible toilet facilities are available.
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Location and Access
View
- There is pictorial and written text signage on or near the toilet door.
- This accessible toilet is approximately 35m (38yd 10in) from the main entrance.
- This accessible toilet is located in the toilet block to the far right of the main building.
- There is not level access to this accessible toilet.
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Features and Dimensions
View
- This is not a shared toilet.
- This is a male cubicle.
- A key is not required for the accessible toilet.
- The door opens inwards.
- The door is locked by a lever twist.
- The width of the accessible toilet door is 86cm (2ft 10in).
- The door may be difficult to open.
- The dimensions of the accessible toilet are 155cm x 250cm (5ft 1in x 8ft 2in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 86cm (2ft 10in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is a/are general domestic waste disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
View
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is not a mirror.
- The height of the toilet seat above floor level is 49cm (1ft 7in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser can be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 103cm (3ft 5in).
- There is not a toilet roll holder.
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
View
- There is a high colour contrast between the external door and wall.
- There is a low colour contrast between the internal door and wall.
- There is a low colour contrast between the wall-mounted grab rail(s) and wall.
- There is a low colour contrast between the dropdown rail(s) and wall.
- There is a high colour contrast between the walls and floor.
- The lighting levels are moderate to good.
Additional Info
- Documents are not available in Braille.
- Documents can be requested in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.
- This service can be requested.
- Home visits / services are not available.