You are on Location. Skip to the next section.

Location

• There is not a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is York.

You are on Opening Hours. Skip to the next section.

Opening Hours

• For information about the opening hours please click here.

You are on White Rose Chapel Exit. Skip to the next section.

White Rose Chapel Exit

• This exit is located to the rear of the building.
• There is level access leading to the exit.
• The doors open away from you (push).
• The doors is are double.
• The doors is are light.
• The width of the door opening is 208cm (6ft 10in).
• There is a second set of doors.
• The doors open away from you (push).
• The doors is are double (with one leaf locked).
• The doors is light.
• The width of the door opening is 104cm (3ft 5in).

You are on Grounds & Chapel of Remembrance Opening Times. Skip to the next section.

Grounds & Chapel of Remembrance Opening Times

• The grounds & Chapel of Remembrance are open 09:00-20:00 Monday to Friday and 10:00-20:00 on Sundays and public holidays, April to August.
• Opening times from September to March are the same as above but the grounds and chapel of remembrance close at dusk.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park is located adjacent to the road.
  • The car park type is open air/surface.
  • There is/are 4 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 340cm x 480cm (11ft 2in x 15ft 9in).
  • The nearest Blue Badge bay is 23m (25yd 6in) from the Ebor Chapel entrance.
  • The furthest Blue Badge bay is 26m (28yd 1ft) from the Ebor Chapel entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are uneven surfaces.
  • The car park surface is tarmac.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.
• Comments View
  • There are an additional 2 Blue Badge bays in front of the building (photograph 5) which are 6m & 9m from the Ebor Chapel entrance.

You are on Outside Access (Crematorium Office Entrance). Skip to the next section.

Outside Access (Crematorium Office Entrance)

• This information is for the entrance located at the side of the building.
• There is not level access into the venue.
• The main door(s) open(s) automatically.
• The door(s) is / are single.
• The width of the door opening is 101cm (3ft 4in).

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• Comments View
  • The doors are operated by sensor to enter.
  • The doors are push pad operated to exit.
  • The height of the push pad is 91cm.

You are on Level Change (Crematorium Office Entrance). Skip to the next section.

Level Change (Crematorium Office Entrance)

• There is a ramp/slope to access this area/service.
• The ramp or slope is located in front of the entrance.
• The ramp/slope gradient is slight.

You are on Reception. Skip to the next section.

Reception

• The desk/counter is 2m (2yd 7in) from the crematorium office entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is high (110cm+).
• The desk/counter has a low (76cm or lower) section.
• The lighting levels are medium.
• There is a hearing assistance system.
• The type of system is a portable loop.
• Staff are trained to use the system.

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• Comments View
  • There is seating in the reception.
  • The seats have armrests on both sides.

You are on Outside Access (White Rose Chapel Entrance). Skip to the next section.

Outside Access (White Rose Chapel Entrance)

• This information is for the entrance located at the front of the building.
• There is level access into the venue.
• The main door(s) open(s) away from you (push).
• The door(s) is / are double (with one leaf locked).
• The door(s) is / are heavy.
• The width of the door opening is 85cm (2ft 9in).

You are on Outside Access (Ebor Chapel Entrance). Skip to the next section.

Outside Access (Ebor Chapel Entrance)

• This information is for the entrance located at the front of the building.
• There is level access into the venue.
• The main door(s) open(s) away from you (push).
• The door(s) is / are double (with one leaf locked).
• The door(s) is / are heavy.
• The width of the door opening is 85cm (2ft 9in).

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• Second set of doors View
  • There is a second set of doors.
  • The door(s) open(s) towards you (pull).
  • The door(s) is / are double.
  • The door(s) is / are heavy.
  • The width of the door opening is 176cm (5ft 9in).

You are on Inside Access (Chapels). Skip to the next section.

Inside Access (Chapels)

• There is level access to the service(s).
• There is a hearing assistance system.
• The system is a fixed loop.
• Staff are trained to use the system.
• This venue does play background music.
• Music is played in the chapel during services.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are medium.

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• Comments View
  • Photographs 1-4 show the White Rose Chapel.
  • There is 1 deep step to access the lectern in the White Rose Chapel (photograph 5).
  • There is a waiting room for the White Rose Chapel, located to the left as you enter the building (photographs 6 - 8).
  • There are chairs in the waiting room.
  • The chairs do not have armrests.
  • There is a cold water dispenser in the waiting room.
  • The height to the taps is 69cm.
  • There are vending machines in the waiting room.
  • The height to the controls of the snack vending machine is 94cm - 98cm.
  • The height to the controls of the drinks vending machine is 135cm - 160cm.
  • The chairs in the chapel can be moved according to requirements to create space for wheelchair users.
  • Photographs 9-11 show the Ebor Chapel.

You are on Digital Book of Remembrance. Skip to the next section.

Digital Book of Remembrance

• The digital book of remembrance is located at the front right of the building.
• There is an easy ramp in front of the area.
• The ramp is permanent and does not have handrails.
• The book is a touchscreen.
• The height to the top of the touchscreen is 137cm.
• There is a recess under the touchscreen.
• The recess is 50cm deep and 98cm high.

You are on Outside Access (Floral Remembrance Room). Skip to the next section.

Outside Access (Floral Remembrance Room)

• This information is for the entrance located at the front right of the building.
• There is not level access into the venue.
• The main door(s) open(s) automatically (away from you).

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• Second set of doors View
  • The automatic doors are push pad activated.
  • The door(s) is / are single.
  • The width of the door opening is 86cm (2ft 10in).
• Comments View
  • The height of the push pad to enter is 92cm.
  • The height of the push pad to exit is 104cm.

You are on Level Change (Floral Remembrance Room and Book of Remembrance Room). Skip to the next section.

Level Change (Floral Remembrance Room and Book of Remembrance Room)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located in front of the entrances.
• The ramp/slope gradient is slight.

You are on Outside Access (Book of Remembrance Room). Skip to the next section.

Outside Access (Book of Remembrance Room)

• This information is for the entrance located at the front right of the building.
• There is not level access into the venue.
• The main door(s) open(s) automatically (away from you).

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• Second set of doors View
  • The automatic doors are push pad activated.
  • The door(s) is / are single.
  • The width of the door opening is 86cm (2ft 10in).
• Comments View
  • The height of the push pad on entry and exit is 92cm.

You are on Ebor Chapel Exit. Skip to the next section.

Ebor Chapel Exit

• This entrance is located at the side of the building.
• There is level access leading to the exit.
• The doors open away from you (push).
• The doors are double (with one leaf locked).
• The doors is heavy.
• The width of the door opening is 75cm (2ft 6in).

You are on Parks and Gardens (Garden of Remembrance). Skip to the next section.

Parks and Gardens (Garden of Remembrance)

• The park or garden does have footpaths.
• The path(s) has a / have compact earth, tarmac and concrete surface(s).
• The majority of the path(s) is / are wide enough for wheelchair users.
• There are slight slopes on the paths.
• There are some bench seats situated along the paths for people to rest.

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• Comments View
  • The gardens have grassed areas without paths where tributes can be laid.
  • The gradients of the grassed areas varies from easy to steep.
  • Some of the paving slabs are uneven and create a trip hazard.

You are on Accessible Toilet (Chapels). Skip to the next section.

Accessible Toilet (Chapels)

• Accessible toilet facilities are available.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 16m (17yd 1ft) from the White Rose Chapel entrance.
  • This accessible toilet is located to the right as you enter, along the corridor next to the Ebor chapel.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens inwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 82cm (2ft 8in).
  • The door is light.
  • The dimensions of the accessible toilet are 230cm x 299cm (7ft 7in x 9ft 10in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 157cm (5ft 2in).
  • There is a dropdown rail on the transfer side.
  • There is a flush, however it is not on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is not an emergency alarm.
  • Disposal facilities are available in the cubicle.
  • There is a/are general domestic waste and sanitary disposal units.
  • There is a/are coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is a shelf within the accessible toilet.
  • The shelf is not higher than 95cm (3ft 1in).
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 49cm (1ft 7in).
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser can be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is fair.
  • There is a fair colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is fair.
  • The lighting levels are medium.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the accessible toilet.
  • The height of the baby change table once extended is 82cm (2ft 8in).

You are on Accessible Toilet (Garden of Remembrance - Female). Skip to the next section.

Accessible Toilet (Garden of Remembrance - Female)

• Accessible toilet facilities are available.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is written text and pictorial signage on or near the toilet door.
  • This accessible toilet is located to the far right of the main building.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • There is a similar male accessible toilet in this location.
  • A key is not required for the accessible toilet.
  • The door opens inwards.
  • The door is locked by a lever twist.
  • The width of the accessible toilet door is 87cm (2ft 10in).
  • The door is heavy.
  • The dimensions of the accessible toilet are 260cm x 156cm (8ft 6in x 5ft 1in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 88cm (2ft 11in).
  • There is a dropdown rail on the transfer side.
  • There is a flush, however it is not on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is not an emergency alarm.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is not a mirror.
  • The height of the toilet seat above floor level is 49cm (1ft 7in).
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser can be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 107cm (3ft 6in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a low colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is fair.
  • There is a fair colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are medium.
• Comments View
  • The accessible toilets are also used as the standard toilets.
  • The female toilet is located 18m from the nearest Blue Badge bay.
  • The male toilet is located 22m from nearest Blue Badge bay.

You are on Standard Toilet(s) (Chapels). Skip to the next section.

Standard Toilet(s) (Chapels)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located to the left as you enter from the White Rose Chapel entrance.
  • The female and male toilets are approximately 5m (5yd 1ft) from the White Rose Chapel entrance.
  • Inside the venue, there is level access to the female and male toilets.
  • Lighting levels are medium.
• Comments View
  • There are additional standard male toilets opposite the chapel accessible toilet.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents can be requested in Braille.
• Documents are available in large print.
• A bowl of water can be provided for an assistance dog.
• An assistance dog toilet area can be provided onsite.
• The assistance dog toilet area is located near the car park.
• A member of staff trained in BSL skills is not normally on duty.
• This service can be requested.
• Home visits / services are available.

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• Comments View
  • A manual wheelchair is available to borrow and is located inside the entrance.
  • BSL is normally requested via the undertakers for services.