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York Register Office

56 Bootham, York, YO30 7DA

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Access Guide

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Opening Times

  • Monday 08:30 - 17:00.
  • Tuesday 08:30 - 17:00.
  • Wednesday 08:30 - 17:00.
  • Thursday 08:30 - 17:00.
  • Friday 08:30 - 17:00.
  • Saturday 10:00 - 15:00.
  • Sunday Closed.

Location

  • The venue is situated within the centre of the city.
  • This venue is situated in York.
  • The venue is not situated on a road which has a steep gradient.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is York.

Parking

  • The venue does not have its own car park.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the building.
    • There is stepped access at this entrance.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 116cm.
    • There is a second set of doors.
    • The door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The door(s) is/are heavy.
    • The width of the door opening is 76cm.
  • Step(s) View
    • The step(s) is/are located in front of the entrance.
    • There is/are 4 step(s).
    • The step(s) is/are not clearly marked.
    • The height of the step(s) is/are not between 15cm and 18cm.
    • The height of the step(s) is/are 20cm.
    • There is not a/are not handrail(s) at the step(s).

Outside Access (Garden Entrance)

  • Entrance View
    • This information is for the entrance located at the rear of the building.
    • There is ramped/sloped access at this entrance.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are single width.
    • The door(s) is/are heavy.
    • The width of the door opening is 94cm.
  • Ramp/Slope View
    • The ramp/slope is located in front of the entrance.
    • The gradient of the ramp/slope is steep.

Reception

  • The desk/counter is 8m (8yd 2ft) from the garden entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is low (76cm or lower).
  • The lighting levels are medium.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use the system.

Inside Access

  • There is level access to the service(s).
  • This venue does play background music.
  • Music is played during ceremonies.
  • The lighting levels are medium.

Registrars Rooms

  • There are 4 registrars rooms.
  • The registrars room surveyed was Derwent.
  • The room is located at the rear right of the building as you enter via the garden entrance.
  • The room is 8m from the garden entrance.
  • The door opens away from you (push).
  • The door is single.
  • The door is heavy.
  • The clear door width is 76cm.
  • There is a desk.
  • The height of the desk is 69cm.
  • There are chairs.
  • The chairs have armrests.
  • The other registrars rooms vary in size.

Small Bootham Suite

  • The small Bootham Suite is located to the rear left of the building as you enter via the garden entrance.
  • The suite is 14m from the garden entrance.
  • The suite is used for wedding ceremonies with small parties.
  • The door opens away from you (push).
  • The door is single.
  • The door is heavy.
  • The clear door width is 76cm.
  • There is a desk.
  • The height of the desk is 69cm.
  • There is seating.
  • Some of the seats have armrests.

Ebor Room

  • The Ebor Room is located to the right as you enter via the garden entrance.
  • The room is 2m from the garden entrance.
  • The room is used as a quiet space for couples during their wedding and is used for the pre-wedding interview on the day.
  • The door opens away from you (push).
  • The door is single.
  • The door is heavy.
  • The clear door width is 76cm.
  • There is a two seater sofa with armrests on both sides.

Large Bootham Suite

  • The large Bootham Suite is located at the front right of the building as you enter via the garden entrance.
  • The room is 5m from the garden entrance.
  • There are separate entrance and exit doors.
  • The entrance door opens away from you (push).
  • The entrance door is single.
  • The entrance door is heavy.
  • The clear door width is 77cm.
  • The exit door opens away from you (push).
  • The exit door is double with one locked leaf.
  • The exit door is heavy.
  • The clear door width is 71cm.
  • There is a ramp immediately beyond the exit door.
  • The ramp is steep.
  • The ramp has a handrail on the right going up.
  • The ramp is over 150cm wide.
  • There is a desk.
  • The height of the desk is 71cm.
  • There is seating.
  • Seats with armrests can be provided if required.

Parks and Gardens (Garden)

  • The park or garden does have footpaths.
  • The path(s) has a / have concrete surface(s).
  • The majority of the path(s) is / are wide enough for wheelchair users.
  • There are slight and steep slopes on the paths.
  • There are some bench seats situated along the paths for people to rest.

Accessible Toilet

  • Accessible toilet facilities are available.
  • Location and Access View
    • The toilet is for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 3m (3yd 10in) from the garden entrance.
    • This accessible toilet is located to the right as you enter via the garden entrance.
    • The accessible toilet is located to the right as you enter.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 79cm (2ft 7in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 116cm x 190cm (3ft 10in x 6ft 3in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 36cm (1ft 2in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is not an emergency alarm.
    • Disposal facilities are available in the cubicle.
    • There is a/are sanitary disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer can be reached from seated on the toilet.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 103cm (3ft 5in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is fair.
    • The contrast between the internal door and wall is fair.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The contrast between the dropdown rail(s) and wall is poor.
    • The contrast between the walls and floor is fair.
    • The lighting levels are medium.

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilet facilities that were surveyed are located to the right as you enter via the garden entrance.
    • The female and male toilets are approximately 5m (5yd 1ft) from the garden entrance.
    • Inside the venue, there is level access to the female and male toilets.
    • Lighting levels are medium.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located in the standard female toilet.
    • The height of the baby change table once extended is 112cm (3ft 8in).

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A bowl of water can be provided for an assistance dog.
  • An assistance dog toilet area can be provided onsite.
  • The assistance dog toilet area is located in the grounds at the rear of the building.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service can be requested.
  • Home visits / services are not available.