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York St Mary's

Castlegate, York, YO1 9RN

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Access Guide

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Opening Times

  • Opening times do vary depending on timetabling and Opening times for the venue vary according to bookings/events taking place.

Location

  • The venue is situated within the centre of the city.
  • This venue is situated in York.
  • The venue is situated on a road which has a steep gradient.
  • The nearest mainline station is York.

Parking

  • The venue does not have its own car park.

Outside Access (Castlegate)

  • There is not level access into the venue.
  • The main doors open towards you (pull).
  • The doors are double width.
  • The doors are heavy.
  • The door opening is 136cm (4ft 6in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The doors open towards you (pull).
    • The doors are double width.
    • The doors are heavy.
    • The door opening is 136cm (4ft 6in) wide.

Level Change (Castlegate)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located Along the side of the venue.
  • The ramp or slope is steep.
  • The ramp or slope is permanent.
  • The width of the ramp or slope is 130cm (4ft 3in).
  • There are steps to access this area / service.
  • There is / are 5 step(s) to the area / service.
  • Lighting levels at the steps are bright.
  • The steps are not clearly marked.
  • The steps are medium.
  • The steps do not have handrails.
  • Comments View
    • To access the venue, wheelchair users need to enter the courtyard from St Mary's Square and come up the slope around the side of the building. This is steep and uneven in places.

Inside Access

  • There is not level access to the service.
  • There is not a hearing assistance system.
  • This venue does play background music.
  • Lighting levels are bright.

Level Change (Inside Access)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located just inside the main entrance.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • The width of the ramp or slope is 126cm (4ft 2in).
  • Comments View
    • There is a handrail on the right hand side of this ramp.
    • There is also a short moderate ramp leading to the far side of the venue.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G - 1.
    • There are 11 steps between floors.
    • The steps are clearly marked.
    • The steps are medium.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting level is bright.
  • Other View
    • The services on the floors which are not accessible are a raised viewing area.

Accessible Toilet

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is for the sole use of disabled people.
    • This accessible toilet is 20m (21yd 2ft) from the accessible entrance.
    • This accessible toilet is located at the back of the venue.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The dimensions of the accessible toilet are 156cm x 215cm (5ft 1in x 7ft 1in).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 140cm (4ft 7in).
    • The tap type is lever.
    • The emergency alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is not a coat hook.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There are mirrors.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The towel dispenser is 110cm (3ft 7in) high.
    • There is a toilet roll holder.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The toilet roll holder is 105cm (3ft 5in) high.
    • There is a wash basin.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the accessible toilet.
  • Comments View
    • Wall mounted handrails and dropdown rails are provided.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents are available in large print.
  • An assistance dog toilet area can be provided onsite.
  • The assistance dog toilet area is located outside the venue.
  • A member of staff trained in BSL skills is not normally on duty.
  • Comments View
    • Water can be provided for assistance dogs if a bowl is provided for the venue.

York City Centre Access Information