You are on Opening Times. Skip to the next section.

Opening Times

• Monday 10:00 - 18:00.
• Tuesday 10:00 - 20:00.
• Wednesday 10:00 - 20:00.
• Thursday 10:00 - 20:00.
• Friday 10:00 - 20:00.
• Saturday 10:00 - 20:00.
• Sunday Closed.

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• Comments View
  • The opening times refer to the box office.
  • The theatre opening times vary according to performances.
  • The box office number is 01904 623568..

You are on Location. Skip to the next section.

Location

• The venue is situated within the centre of the city.
• This venue is situated in York.
• The venue is not situated on a road which has a steep gradient.
• There is a bus stop within 150m (164yds) of the venue.
• The nearest mainline station is York.

You are on Parking. Skip to the next section.

Parking

• The venue does not have its own car park.

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• Public Car Parks View
  • There is not a car park for public use within 200m (approx).
• Blue Badge On Street Parking View
  • On street marked Blue Badge bays are not available.
• Standard On Street Parking View
  • Clearly signed and / or standard marked parking bays are not available.
• Drop off Point View
  • There is not a designated drop off point.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located to the front of the building.
• There is level access into the venue.
• The main doors open towards you (pull).
• The doors are heavy.
• The door opening is 145cm (4ft 9in) wide.

You are on Reception (Box Office). Skip to the next section.

Reception (Box Office)

• The reception desk is 5m (16ft 5in) from the main entrance.
• The desk is 5m (16ft 5in) from the main entrance .
• There is level access to reception from the entrance.
• The reception desk is medium height.
• The desk has a lowered section.
• Lighting levels are medium.
• There is a hearing assistance system.
• The type of system is infrared.
• Staff are trained to use system.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service.
• There is not a hearing assistance system.
• This venue does play background music.
• Motorised scooters are allowed in public parts of the venue.
• Lighting levels are medium.

You are on Eating and Drinking (Cafe Bar). Skip to the next section.

Eating and Drinking (Cafe Bar)

• No chairs are permanently fixed.
• The nearest table is 8m (26ft 3in) from the main entrance.
• The distance between the floor and the lowest table is 43cm (1ft 5in).
• The distance between the floor and the highest table is 73cm (2ft 5in).
• There is ample room for a wheelchair user to manoeuvre.
• Menus are available in Braille.
• Menus are available in large print.
• Menus are presented in contrasting colours.
• The type of food served here is meals and snacks.

You are on Theatre. Skip to the next section.

Theatre

• There are designated spaces for wheelchair users.
• Wheelchairs are left with the patron.
• A companion may sit with you.
• Companions sit along side the patron.
• This venue does provide audio described performances.
• There is a hearing assistance system.
• The hearing system is a headset.
• Staff are trained to use the hearing system.
• A deposit is not required for the sound enhancement system.
• The rows suitable for hearing loops are all rows within the stalls.
• There is a wheelchair to borrow.
• To borrow a wheelchair,contact a member of staff.
• Concessions are available.

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• Comments View
  • BSL, captioned and relaxed performances are available for some shows.
  • Please contact the venue for more information.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are G-1-2.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • The lighting level is medium.

You are on Lift (Foyer Lift). Skip to the next section.

Lift (Foyer Lift)

• There is a lift for public use.
• The lift is located in the foyer, giving access to the cafe/bar.
• The lift is a platform lift.
• The lift is 12m (13yd) from accessible entrance.
• Staff do need to be notified for use of the lift.
• The dimensions of the lift are 72cm x 140cm (2ft 4in x 4ft 7in).
• The lift controls do not have Braille markings.
• The lift controls do not have tactile markings.
• The lighting level in the lift is bright.

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• Comments View
  • A key is required to use this lift, which is available from the Box Office or Duty Manager.

You are on Lift (Studio Lift). Skip to the next section.

Lift (Studio Lift)

• There is a lift for public use.
• The lift is located at the entrance to the Studio Auditorium.
• The lift is a platform lift.
• The lift is 18m (20yd) from accessible entrance.
• Staff do need to be notified for use of the lift.
• The dimensions of the lift are 85cm x 142cm (2ft 9in x 4ft 8in).
• The lift controls do not have Braille markings.
• The lift controls do not have tactile markings.
• The lighting level in the lift is bright.

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• Comments View
  • The Studio is a smaller theatre (approximately 100 seats). It also has designated spaces for wheelchair users.
  • There is a ramp leading to the fire exit.

You are on Lift (The Keregan Room lift). Skip to the next section.

Lift (The Keregan Room lift)

• There is a lift for public use.
• The lift is located next to the stairs inside the entrance to the room.
• The lift is a platform lift.
• Staff do need to be notified for use of the lift.
• The dimensions of the lift are 85cm x 78cm (2ft 9in x 2ft 7in).
• The lift controls do not have Braille markings.
• The lift controls do not have tactile markings.
• The lighting level in the lift is bright.

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• Comments View
  • The Keregan Room is a conference/meeting room available for hire.
  • It can be accessed via the stage door the theatre foyer via a corridor which contains steps.
  • Portable ramps are available to overcome these steps.
  • These also give access to the adapted toilet, which is located off the foyer from the Keregan Room.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• There are accessible toilets within this venue designated for public use.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is 15m (16yd 1ft) from the main entrance.
  • This accessible toilet is located to the rear of the foyer.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a sliding bolt.
  • The width of the accessible toilet door is 76cm (2ft 6in).
  • The door weight is heavy.
  • The dimensions of the accessible toilet are 190cm x 293cm (6ft 3in x 9ft 7in).
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 60cm (1ft 12in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • The emergency alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is not a coat hook.
• Position of Fixtures View
  • Wall mounted rails are available.
  • As you face the toilet the wall mounted grab rails are on both sides.
  • There is a shelf within the accessible toilet.
  • The shelf is not higher than 100cm (3ft 3in).
  • There are mirrors.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 46cm (1ft 6in).
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The towel dispenser is 104cm (3ft 5in) high.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The wash basin is placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 84cm (2ft 9in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • The contrast between the internal door and wall is good.
  • The contrast between the grab rails and wall is fair.
  • The contrast between the drop down rails and wall is fair.
  • The contrast between the walls and floor is good.
  • The lighting levels are medium.
• Comments View
  • Baby change facilities are located within the standard toilet.
  • The baby change facilities are located within the accessible toilet.
  • The height of the baby change table once extended is 89cm (2ft 11in).

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilets are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilets are located to the rear of the foyer.
  • The female and male toilets are 15m (16yd) from the main entrance.
  • Inside the venue, there is level access to the female and male toilet.
  • Lighting levels are medium.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.

You are on York City Centre Access Information. Skip to the next section.

York City Centre Access Information

• Please click here for city centre access information
• Please click here for more information about Blue Badge parking locations in York.