Access Guide
Opening Times
- Monday 10:00 - 18:00.
- Tuesday 10:00 - 20:00.
- Wednesday 10:00 - 20:00.
- Thursday 10:00 - 20:00.
- Friday 10:00 - 20:00.
- Saturday 10:00 - 20:00.
- Sunday Closed.
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Comments
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- The opening times refer to the box office.
- The theatre opening times vary according to performances.
- The box office number is 01904 623568..
Location
- The venue is situated within the centre of the city.
- This venue is situated in York.
- The venue is not situated on a road which has a steep gradient.
- There is a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is York.
Parking
- The venue does not have its own car park.
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Public Car Parks.
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- There is not a car park for public use within 200m (approx).
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On Street Parking and Drop-off Details.
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- On street marked Blue Badge bays are not available.
- Clearly signed and / or standard marked parking bays are not available.
- There is not a designated drop off point.
Outside Access (Main Entrance)
- This information is for the entrance located to the front of the building.
- There is level access into the venue.
- The main doors open towards you (pull).
- The doors are heavy.
- The door opening is 145cm (4ft 9in) wide.
Reception (Box Office)
- The reception desk is 5m (16ft 5in) from the main entrance.
- The desk is 5m (16ft 5in) from the main entrance .
- There is level access to reception from the entrance.
- The reception desk is medium height.
- The desk has a lowered section.
- Lighting levels are medium.
- There is a hearing assistance system.
- The type of system is infrared.
- Staff are trained to use system.
Inside Access
- There is level access to the service.
- There is not a hearing assistance system.
- This venue does play background music.
- Motorised scooters are allowed in public parts of the venue.
- Lighting levels are medium.
Eating and Drinking (Cafe Bar)
- No chairs are permanently fixed.
- The nearest table is 8m (26ft 3in) from the main entrance.
- The distance between the floor and the lowest table is 43cm (1ft 5in).
- The distance between the floor and the highest table is 73cm (2ft 5in).
- There is ample room for a wheelchair user to manoeuvre.
- Menus are available in Braille.
- Menus are available in large print.
- Menus are presented in contrasting colours.
- The type of food served here is meals and snacks.
Theatre
- There are designated spaces for wheelchair users.
- Wheelchairs are left with the patron.
- A companion may sit with you.
- Companions sit along side the patron.
- This venue does provide audio described performances.
- There is a hearing assistance system.
- The hearing system is a headset.
- Staff are trained to use the hearing system.
- A deposit is not required for the sound enhancement system.
- The rows suitable for hearing loops are all rows within the stalls.
- There is a wheelchair to borrow.
- To borrow a wheelchair,contact a member of staff.
- Concessions are available.
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Comments
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- BSL, captioned and relaxed performances are available for some shows.
- Please contact the venue for more information.
Other Floors
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Steps
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- The floors which are accessible by stairs are G-1-2.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium.
- The steps do have handrails.
- The steps have a handrail on both sides.
- The lighting level is medium.
Lift (Foyer Lift)
- There is a lift for public use.
- The lift is located in the foyer, giving access to the cafe/bar.
- The lift is a platform lift.
- The lift is 12m (13yd) from accessible entrance.
- Staff do need to be notified for use of the lift.
- The dimensions of the lift are 72cm x 140cm (2ft 4in x 4ft 7in).
- The lift controls do not have Braille markings.
- The lift controls do not have tactile markings.
- The lighting level in the lift is bright.
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Comments
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- A key is required to use this lift, which is available from the Box Office or Duty Manager.
Lift (Studio Lift)
- There is a lift for public use.
- The lift is located at the entrance to the Studio Auditorium.
- The lift is a platform lift.
- The lift is 18m (20yd) from accessible entrance.
- Staff do need to be notified for use of the lift.
- The dimensions of the lift are 85cm x 142cm (2ft 9in x 4ft 8in).
- The lift controls do not have Braille markings.
- The lift controls do not have tactile markings.
- The lighting level in the lift is bright.
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Comments
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- The Studio is a smaller theatre (approximately 100 seats). It also has designated spaces for wheelchair users.
- There is a ramp leading to the fire exit.
Lift (The Keregan Room lift)
- There is a lift for public use.
- The lift is located next to the stairs inside the entrance to the room.
- The lift is a platform lift.
- Staff do need to be notified for use of the lift.
- The dimensions of the lift are 85cm x 78cm (2ft 9in x 2ft 7in).
- The lift controls do not have Braille markings.
- The lift controls do not have tactile markings.
- The lighting level in the lift is bright.
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Comments
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- The Keregan Room is a conference/meeting room available for hire.
- It can be accessed via the stage door the theatre foyer via a corridor which contains steps.
- Portable ramps are available to overcome these steps.
- These also give access to the adapted toilet, which is located off the foyer from the Keregan Room.
Accessible Toilet
- There are accessible toilets within this venue designated for public use.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- This accessible toilet is 15m (16yd 1ft) from the main entrance.
- This accessible toilet is located to the rear of the foyer.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a sliding bolt.
- The width of the accessible toilet door is 76cm (2ft 6in).
- The door weight is heavy.
- The dimensions of the accessible toilet are 190cm x 293cm (6ft 3in x 9ft 7in).
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 60cm (1ft 12in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- The emergency alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is not a coat hook.
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Position of Fixtures
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- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- There is a shelf within the accessible toilet.
- The shelf is not higher than 95cm (3ft 1in).
- There are mirrors.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 46cm (1ft 6in).
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The towel dispenser is 104cm (3ft 5in) high.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 84cm (2ft 9in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- The contrast between the internal door and wall is good.
- The contrast between the grab rails and wall is fair.
- The contrast between the drop down rails and wall is fair.
- The contrast between the walls and floor is good.
- The lighting levels are medium.
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Comments
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- Baby change facilities are located within the standard toilet.
- The baby change facilities are located within the accessible toilet.
- The height of the baby change table once extended is 89cm (2ft 11in).
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilets are located to the rear of the foyer.
- The female and male toilets are 15m (16yd) from the main entrance.
- Inside the venue, there is level access to the female and male toilet.
- Lighting levels are medium.
Additional Info
- Staff do receive disability awareness / equality training.