Access Guide
Summary
- This is a health centre.
- Services on the ground floor include: Health Promotion and Toilets.
- Services on the first floor include: Children's Services and Speech & Language Therapy, Clifton Rise Practice and New Cross Health Centre (Hurley Group).
- Services on the second floor include: Amersham Vale Practice, Community Midwifery, Community Special Care Dentistry, Community HEN and CHANT.
- Services on the third floor include: Sexual and Reproductive Health Service, Community Services and Blood Tests.
Getting Here
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By Road
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- Waldron Health Centre is located on Amersham Vale and can be accessed from the A2 to the south.
- Waldron Health Centre has both standard and Blue Badge parking for staff and visitors.
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By Bus
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- The nearest bus stop is New Cross Station (Stop V) located on New Cross Road and approximately 75m from the service. The 53, 177, 225, 453, N53, N89 and X services stop here.
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By Train
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- The nearest train station is New Cross. It is 0.1 miles from the service.
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By Underground
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- The nearest underground station is Oval, this is served by the Northern line and is 4.4 miles from the service.
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Useful Links
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- For information on bus providers near Waldron Health Centre.
- To view the web page described above click here (opens in new tab).
- For information on train providers near New Cross.
- To view the web page described above click here (opens in new tab).
- For information on train providers near Oval.
- To view the web page described above click here (opens in new tab).
Parking (Staff Parking Only)
- The venue does have its own car park.
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Venue Car Park
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- The car park is located at the rear of the venue.
- The car park type is sheltered.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
- There is/are 4 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 264cm x 450cm (8ft 8in x 14ft 9in).
- The nearest Blue Badge bay is 5m (5yd 1ft) from the car park entrance.
- The furthest Blue Badge bay is 10m (10yd 2ft) from the car park entrance.
- The route from the car park to the entrance is accessible to a wheelchair user unaided.
- The car park surface is tarmac.
- There is not a road to cross between the car park and the entrance.
- The car park does have a height restriction barrier.
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Public Car Parks
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- There is not a car park for public use within 200m (approx).
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On Street Parking and Drop-off Details
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- On street marked Blue Badge bays are not available.
- Clearly signed and / or standard marked parking bays are not available.
- There is not a designated drop off point.
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Comments
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- Standard on street parking is available along Amersham Vale and Douglas Way.
Outside Access (Main Entrance)
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Entrance Details
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- This information is for the entrance located at the front of the venue.
- The entrance area/door is clearly signed.
- There is ramped/sloped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- There are bollards outside this entrance.
- The minimum width between the bollards/wall is 106cm.
- The bollard(s) does/do not have a good colour contrast to prevent them being hazardous to visually impaired people.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- There is a dark mat or floor marking at this entrance that might be perceived as a hole.
- There is not a bell/buzzer.
- There is an intercom.
- The height of the intercom is 112cm (3ft 8in).
- There is a hand sanitiser.
- The height of the hand sanitiser is 113cm (3ft 8in).
- There is a door release button when exiting.
- The height of the door release button is 110cm (3ft 7in).
- The main door(s) open(s) automatically.
- The door(s) is/are single width.
- The door(s) is/are permanently held open.
- The width of the door opening is 134cm.
- There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
- There is a second set of doors.
- The door(s) open(s) automatically.
- The automatic door(s) is/are push pad activated.
- The door(s) is/are single width.
- The width of the door opening is 140cm.
- There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
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Ramp/Slope Details
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- The ramp/slope is located leading up to the entrance.
- The ramp/slope gradient is slight.
Outside Access (Car Park Entrance)
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Entrance Details
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- This information is for the entrance located at the front of venue.
- The entrance area/door is clearly signed.
- There is step free access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- There are bollards outside this entrance.
- The minimum width between the bollards/wall is 200cm.
- The bollard(s) does/do not have a good colour contrast to prevent them being hazardous to visually impaired people.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- There is a dark mat or floor marking at this entrance that might be perceived as a hole.
- There is not a bell/buzzer.
- There is an intercom.
- The height of the intercom is 140cm (4ft 7in).
- There is a hand sanitiser.
- The height of the hand sanitiser is 119cm (3ft 11in).
- There is a door release button when exiting.
- The height of the door release button is 94cm (3ft 1in).
- Standard manual wheelchairs are available for people to borrow at this entrance.
- The main door(s) open(s) away from you (push).
- The door(s) is/are double width.
- The door(s) may be difficult to open.
- The width of the door opening is 100cm.
- There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
- There is a second set of doors.
- The door(s) open(s) away from you (push).
- The door(s) is/are double width but one door is locked.
- The door(s) may be difficult to open.
- The width of the door opening is 100cm.
- There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
Reception (Ground Floor)
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Reception
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- The reception point is located through the doors that is in front and to the right as you enter.
- The reception point is approximately 15m (16yd 1ft) from the main entrance.
- Clear signage for the reception area/desk is not visible from the entrance.
- There is step free access to the reception point.
- There is not a clear unobstructed route to the reception point.
- There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
- The reception counter is not placed in front of a background which is patterned.
- The lighting levels at the reception point are good.
- The height of the reception counter is high (110cm+).
- There is sufficient space to write or sign documents on the counter.
- There is a low section of the counter (76cm or below) available.
- There is sufficient space to write or sign documents on the low section of the counter.
- The counter is not staffed.
- There is not a bell to attract attention.
- The bell is at a suitable height for a wheelchair user.
- There is a hearing assistance system.
- Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
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Reception Waiting Area
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- There is a waiting area close to the reception point.
- Access to the waiting area is obstructed.
- The type of flooring is vinyl/laminate.
- There is sufficient space for a wheelchair user to use the waiting area.
- There is a mixture of seating with and without armrests.
- No tables are permanently fixed.
- The waiting room / area does not have background music playing.
- There is not a red flashing fire alarm beacon within the waiting room / area.
- There is not a television.
- Subtitles are not available.
- Vending machines are not available.
- A water dispenser is available.
- There is not a play area or toys/books for a child to play with.
- There is not space for an assistance dog to rest within the seating area.
- Lighting levels are moderate to good.
Getting Around
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Access
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- There is step free access throughout the majority of the building, via lift.
- There is a steep slope, with a handrail on the left going up, for access to suite 1 and the corridor to the left of the reception.
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Circulation
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- There are doors in corridors which have to be opened manually.
- The type of flooring in walkways and corridors is vinyl and tiles.
- There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
- Handrails are not provided in corridors.
- Seating is provided in corridors.
- There is good colour contrast between the walls and floor in the majority of corridors.
- The lighting levels are good.
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Signage and Wayfinding
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- Wayfinding signage is provided.
- The colour, design and typeface of signs is consistent throughout the building.
- The wayfinding signage includes some pictograms.
- Dementia friendly signage is not provided.
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Safe Place(s)
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- There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
- A treatment room or a consultation room can be used as a place of safety if needed.
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Audio
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- This venue does not play background music in public areas.
- There is a hearing assistance system in the public areas of the building.
Other Floors
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Stairs
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- Signs indicating the location of the stairs are not clearly visible from the entrance.
- The floors which are accessible by stairs are G, 1, 2, 3.
- There are 15+ steps between floors.
- The height of the step(s) is/are between the recommended 15cm and 18cm.
- The depth of the step(s) is/are not between the recommended 30cm and 45cm.
- The steps are clearly marked.
- The steps do have handrails.
- The steps have a handrail on both sides.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do extend horizontally beyond the first and last steps.
- There is a landing.
- Clear signs indicating the facilities on each floor of the building are not provided on landings.
- The lighting levels are good.
Lift
- There is a lift for public use.
- The lift is located to the right as you enter.
- Signs indicating the location of this lift are not clearly visible from the entrance.
- The lift is approximately 10m (10yd 2ft) from the main entrance.
- The lift is a standard lift.
- Staff do not need to be notified for use of the lift.
- The floors which are accessible by this lift are G, 1, 2, 3.
- Clear signs indicating the facilities on each floor are provided on lift lobby landings.
- There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
- Lift doors do contrast visually with lift lobby walls.
- The external controls for the lift are within 90cm - 110cm from the floor.
- The colour contrast between the external lift controls and the control plate is poor.
- The colour contrast between the external lift control plate and the wall is poor.
- The clear door width is 80cm (2ft 7in).
- The dimensions of the lift are 110cm x 210cm (3ft 7in x 6ft 11in).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- There is not a list of floor services available within the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The internal controls for the lift are within 90cm - 120cm from the floor.
- There is not a hearing loop system.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is good.
Accessible Toilet(s) (Ground Floor 1 - Right Hand Transfer)
- There is an/are accessible toilet(s) available.
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Location and Access
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- This accessible toilet is located on the left side of the main reception waiting area.
- This accessible toilet is approximately 30m (32yd 2ft) from the main entrance.
- There is ramped/sloped access into the accessible toilet.
- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is pictorial and ‘Not All Disabilities Are Visible’ signage on or near the toilet door.
- The contrast between the external door and wall is fair.
- The door opens by sliding (Bi-Fold).
- The door is heavy.
- The door is locked by a twist lock.
- The width of the accessible toilet opening is 83cm (2ft 9in).
- The contrast between the internal door and wall is good.
- The door has a horizontal grab rail.
- The contrast between the horizontal grab rail and internal door is good.
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Toilet Features
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- The dimensions of the accessible toilet are 166cm x 218cm (5ft 5in x 7ft 2in).
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- The lighting levels are good.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 96cm (3ft 2in).
- There is a flush on the transfer side.
- There is not a spatula type lever flush.
- There is a lever flush.
- There is a dropdown rail on the transfer side.
- The contrast between the dropdown rail(s) and wall is fair.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The contrast between the wall-mounted grab rail(s) and wall is fair.
- The contrast between the walls and floor is good.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- There is not a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are female sanitary and pedal bin disposal units.
- There is not a/are not coat hook(s).
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Additional Fixtures
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- There is a mirror.
- The mirror is placed at a lower level or at an angle for ease of use.
- There is a shelf within the accessible toilet.
- The shelf has the minimum dimensions of 12.5cm x 40cm.
- The shelf is at a height of 90cm.
- The shelf is located where it is reachable.
- The toilet has a backrest.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- The toilet seat colour contrast is poor.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 88cm (2ft 11in).
- The contrast between the toilet roll holder and the wall is fair.
- There is a wash basin.
- The wash basin and tap(s) can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 72cm (2ft 4in).
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The contrast between the wash basin wall-mounted grab rail(s) and wall is fair.
- The wash basin tap type is lever mixer.
- There is a wall fixed soap dispenser.
- The soap dispenser can be reached from seated on the toilet.
- The height of the soap dispenser is 100cm.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 120cm (3ft 11in).
- The contrast between the towel dispenser and the wall is fair.
- There is a hand dryer.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 98cm (3ft 3in).
- The contrast between the hand dryer and the wall is fair.
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Comments
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- The accessible toilet bins has been relocated to allow for the wheelchair turning space.
Standard Toilet(s)
- Standard toilet facilities are not available.
- The nearest standard toilet(s) is/are located within each suite.