Access Guide
Location
- The venue is situated within the centre of the town or city.
- This venue is situated in Crawley.
- The venue is not situated on a road which has a steep gradient.
- The nearest mainline station is Crawley.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is not free for all users.
- Parking is not free for Blue Badge holders.
- £9.00 per night Parking Charge.
- The car park type is open air/surface.
- There is/are 6 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 460cm x 250cm (15ft 1in x 8ft 2in).
- The nearest Blue Badge bay is 7m (7yd 1ft) from the main accessible entrance.
- The car park surface is tarmac.
- The car park does not have a height restriction barrier.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the hotel.
- There is not level access into the venue.
- The main doors open automatically.
- The doors are double width.
- The door opening is 130cm (4ft 3in) wide.
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Second set of doors
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- There is a second set of doors.
- The doors open automatically.
- The doors are double width.
- The door opening is 132cm (4ft 4in) wide.
Level Change (Main Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located in front of the entrance.
- The ramp or slope is permanent.
- There is a level landing at the top of the ramp.
Reception
- The reception desk is 4m (13ft 1in) from the main entrance.
- There is level access to reception from the entrance.
- The reception desk is high height.
- The desk has a lowered section.
- Lighting levels are medium.
- There is a hearing assistance system.
- The hearing system is not available only on request.
- The type of system is a fixed loop.
- Staff are trained to use system.
Inside Access
- There is level access to the service.
- This venue does play background music.
- Motorised scooters are welcomed in public parts of the venue.
- Lighting levels are medium.
- Customers cannot charge scooters or wheelchairs at the venue.
Restaurant Bar Internal (Breakfast Area)
- Once inside, there is level access to the service.
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks cannot be brought to the table.
- No tables are permanently fixed.
- Some chairs are permanently fixed.
- Some chairs have armrests.
- The nearest table is 11m (12yd) from the main entrance.
- The distance between the floor and the lowest table is 75cm (2ft 6in).
- The distance between the floor and the highest table is 75cm (2ft 6in).
- The type of food served here is a Continental buffet breakfast.
Other Floors
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Steps
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- The floors which are accessible by stairs are G-1-2-3.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium.
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
Lift
- There is a lift for public use.
- The lift is located in the reception area.
- The lift is a standard lift.
- The floors which are accessible by this lift are G-1-2-3.
- The lift is 9m (29ft 6in) from main entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 80cm (2ft 7in).
- The dimensions of the lift are 140cm x 110cm (4ft 7in x 3ft 7in).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The lift controls do not have Braille markings.
- The lift controls do have tactile markings.
- The lighting level in the lift is medium.
Room
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General Information
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- There are 138 rooms in total.
- There are 37 standard ground floor rooms.
- There are 95 standard rooms on other floors.
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Accessible Rooms
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- There are accessible ensuite facilities.
- There is / are 6 room(s) which has / have accessible ensuite facilities.
- There is / are 3 adjoining room(s) available for carers.
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Location and Access
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- There is level access from an accessible entrance.
- No accessible rooms are located in a separate building from the main hotel.
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Accessible Room
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- The height of the bed is 60cm.
- The measurement between the bed base and floor is 20cm (0ft 8in).
- Light switches are within 120cm from floor level.
- Assistance dogs are welcomed to stay with guests in accessible rooms.
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Accessible Ensuite
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- The door opens outwards.
- The door is locked by a twist lock.
- The dimensions of the accessible ensuite are 180cm x 210cm (5ft 11in x 6ft 11in).
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 90cm (2ft 11in).
- Wall mounted grab rails are available for the toilet.
- As you face the toilet, the wall mounted grab rails are on both sides.
- The toilet seat is 45cm (1ft 6in) above floor level.
- There is a toilet roll holder.
- The toilet roll holder is placed higher than 100cm in height.
- The height of the toilet roll holder is 110cm (3ft 7in).
- There is a sink.
- The height of the sink is 80cm (2ft 7in).
- The tap type is push.
- There are mirrors.
- Mirrors are placed at a lower level or at an angle for ease of use.
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Bath and Shower
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- There is not a bath.
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Wheel In Shower
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- There is a wheel in shower.
- The shower head is fixed.
- The shower control type is twist/turn.
- There is no shower seat.
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Signage, colour contrast and lighting in accessible rooms
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- The colour contrast between the walls and floor is high.
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Auxiliary Aids - General
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- Some rooms have auxiliary aids for people with sensory impairments.
- The available auxiliary aid(s) is(are) flashing alarms, vibrating pillows and Teletext/subtitles/Ceefax.
- Flashing fire alarms are in rooms.
- Vibrating fire alarms are In rooms.
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Ground Floor Standard Rooms
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- There are standard rooms on the ground floor.
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Comments
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- The adapted rooms are located on all all floors.
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Accessible Toilet
- There are accessible toilet facilities within this venue.
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Location and Access
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- The toilet is for the sole use of disabled people.
- This accessible toilet is approximately 14m (15yd 11in) from the main entrance.
- This accessible toilet is located adjacent to the Breakfast Area.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 80cm (2ft 7in).
- The door is light.
- The dimensions of the accessible toilet are 190cm x 140cm (6ft 3in x 4ft 7in).
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 85cm (2ft 9in).
- The tap type is lever.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are not available in the cubicle.
- There is a/are coat hook(s).
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Position of Fixtures
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- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a mirror.
- The height of the toilet seat above floor level is 45cm (1ft 6in).
- There is a hand dryer.
- The hand dryer is placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 110cm (3ft 7in).
- There is a towel dispenser.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 105cm (3ft 5in).
- There is a toilet roll holder.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the walls and floor is fair.
- The lighting levels are bright.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located within the accessible toilet.
- The height of the baby change table once extended is 93cm (3ft 1in).
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Comments
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- Wall mounted and drop down rails are available.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female Toilet(s)
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- The female toilet facilities that were surveyed are located in the Breakfast Area.
- The female toilets are 13m (14yd 8in) from the main entrance.
- Inside the venue, there is level access to the female toilet.
- Lighting levels are bright.
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Access to Standard Male Toilet(s)
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- The male toilet facilities that were surveyed are located in the Breakfast Area.
- The male toilets are 13m (14yd 8in) from the main entrance.
- Inside the venue, there is level access to the male toilet.
- Lighting levels are bright.
Additional Info
- Staff do receive disability awareness / equality training.
- A bowl of water can be provided for an assistance dog.
- An assistance dog toilet area can be provided onsite.
- The assistance dog toilet area is located in various areas around the hotel.