You are on Location. Skip to the next section.

Location

• There is a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Crawley.

You are on Opening Hours. Skip to the next section.

Opening Hours

• For information about the opening hours please click here.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park is located in front of the main entrance.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders cannot booked in advance.
  • There is/are 2 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 480cm x 460cm (15ft 9in x 15ft 1in).
  • The nearest Blue Badge bay is 4m (4yd 1ft) from the main entrance.
  • The furthest Blue Badge bay is 8m (8yd 2ft) from the main entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user unaided.
  • The car park surface is tarmac and block paving.
  • There is a dropped kerb between the car park and the venue.
  • The dropped kerb does not have tactile paving.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.

You are on Outside Access. Skip to the next section.

Outside Access

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• Entrance View
  • This information is for the entrance located at the front of the building.
  • There is step-free access at this entrance.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 190cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 180cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
• Comments View
  • There are bollards in front of the entrance with the widest having a width of 140cm.

You are on Reception. Skip to the next section.

Reception

• The desk/counter is 2m (2yd 7in) from the main entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is high (110cm+).
• The desk/counter has a low (76cm or lower) section.
• The lighting levels are good.
• There is not a hearing assistance system.

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• Comments View
  • The lower section of the reception desk is located to the rear of the desk. There are three security barriers at reception, two narrow barriers on the right with widths of 60cm and a accessible wide barrier on the left with a width of 100cm.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• There is not a hearing assistance system.
• This venue does play background music.
• The lighting levels are good.

You are on Eating and Drinking (Costa). Skip to the next section.

Eating and Drinking (Costa)

• The following information is for the café.
• The café is located to the right as you pass reception.
• Full table service is not available.
• Food or drinks are ordered from the service counter.
• Food or drinks can be brought to the table.
• There is not a lowered section at the counter.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• Some chairs have armrests.
• The nearest table is approximately 20m (21yd 2ft) from the main entrance.
• The distance between the floor and the lowest table is 51cm (1ft 8in).
• The distance between the floor and the highest table is 75cm (2ft 6in).
• There is ample room for a wheelchair user to manoeuvre.
• Plastic / takeaway cups are available.
• Plastic / takeaway cutlery is available.
• Drinking straws are available.
• Menus are wall only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is hot and cold meals and snacks.

You are on Swimming Pool. Skip to the next section.

Swimming Pool

• There is level access from the changing area to the swimming pool.
• There is not a ramped entrance into the water.
• There is a wet side chair available.
• There is a hoist for wheelchair users to access the water.
• The hoist is manual.
• There are steps into the swimming pool.
• There are 6 steps.
• The steps do have handrails.
• There is not a ladder type entrance into the water.

You are on Accessible Changing Room (Family Changing Room). Skip to the next section.

Accessible Changing Room (Family Changing Room)

• There are accessible changing rooms available.
• The accessible changing room is located poolside.
• The facility is 30m (32yd 2ft) from the main entrance.
• The door opens inwards.
• The width of the door is 86cm (2ft 10in).
• The door is locked by a twist lock.
• The dimensions of the accessible changing room are 160cm x 220cm (5ft 3in x 7ft 3in).
• The toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
• There is a lateral transfer space.
• As you face the toilet pan the transfer space is on the right.
• The lateral transfer space is 110cm (3ft 7in).
• There is a dropdown rail on the transfer side.
• There is a flush on the transfer side.
• Wall mounted rails are available.
• The toilet seat is 48cm (1ft 7in) above floor level.
• There is a sink.
• The sink can be reached from seated on the toilet.
• The height of the sink is 76cm (2ft 6in).
• The tap type is lever.
• There is a mixer tap.
• There is an emergency alarm in the cubicle.
• The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
• There is not a locker within the accessible changing room.
• There is not a changing bench.
• There is a wheel in shower.
• The facilities available in the accessible shower are an adjustable shower head, a shower chair and a flip-down seat.
• The height of the seat is 70cm (2ft 4in).

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• Comments View
  • There is a baby change table in the accessible changing room.
  • The height of the baby change table once extended is 92cm.

You are on Standard Changing Room (Male). Skip to the next section.

Standard Changing Room (Male)

• There is a/are standard changing room(s) available.
• The standard changing room(s) is/are approximately 20m (21yd 2ft) from the main entrance.
• The standard changing room(s) is/are approximately 15m (16yd 1ft) from the reception desk.
• The standard changing room(s) is/are approximately 2m (2yd 7in) from the fitness suite.
• The standard changing room(s) surveyed is/are located to the left as you pass reception.
• There is level access to the standard changing room(s).
• Shower facilities are available within the changing room(s).
• There is level access to the shower facilities.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial and written text signage on or near the toilet door.
  • This accessible toilet is approximately 20m (21yd 2ft) from the main entrance.
  • This accessible toilet is located to the left as you pass the reception.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a lever twist.
  • The width of the accessible toilet door is 88cm (2ft 11in).
  • The door may be difficult to open.
  • The dimensions of the accessible toilet are 178cm x 198cm (5ft 10in x 6ft 6in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 110cm (3ft 7in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is not an emergency alarm.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary and open waste paper bin disposal units.
  • There is a/are coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 45cm (1ft 6in).
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is poor.
  • There is a poor colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are good.
• Comments View
  • There is a wheelchair available to borrow within the accessible toilet.
  • Please speak to a member of staff for more information.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female Toilet(s) View
  • The female toilet facilities that were surveyed are located in the female changing rooms.
  • The female toilet(s) is/are approximately 20m (21yd 2ft) from the main entrance.
  • Inside the venue, there is level access to the female toilet(s).
  • Lighting levels in the female toilets are good.
• Access to Standard Male Toilet(s) View
  • The male toilet facilities that were surveyed are located in the male changing rooms.
  • The male toilet(s) is/are approximately 20m (21yd 2ft) from the main entrance.
  • Inside the venue, there is level access to the male toilet(s).
  • Lighting levels in the male toilets are good.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located in the female and male toilets.
  • The height of the baby change table once extended is 97cm (3ft 2in).
  • Inside the venue, there is level access to the baby change facility.
• Comments View
  • The changing rooms are located to the left as you pass reception.

You are on Entrance (N Stars Creche). Skip to the next section.

Entrance (N Stars Creche)

• This information is for the entrance located to the left as you pass the main reception.

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• Entrance View
  • There is step-free access at this entrance.
  • There is a bell/buzzer.
  • The height of the bell/buzzer is 138cm (4ft 6in).
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 78cm.

You are on Reception (N Stars Creche). Skip to the next section.

Reception (N Stars Creche)

• The desk/counter is 1m (3ft 3in) from the N Stars Creche entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is medium height (77cm - 109cm).
• The desk/counter does not have a low (76cm or lower) section.
• The lighting levels are good.
• There is not a hearing assistance system.

You are on Inside Access (N Stars Creche). Skip to the next section.

Inside Access (N Stars Creche)

• There is level access to the service(s).
• There is not a hearing assistance system.
• This venue does not play background music.
• Motorised scooters are not welcomed in public parts of the venue.
• The lighting levels are good.

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• Comments View
  • Within the Creche there are several play areas and a sports hall which can be used for children to play and engage in activities.

You are on Standard Toilet(s) (N Stars Creche). Skip to the next section.

Standard Toilet(s) (N Stars Creche)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located to the rear of the Creche, on the right side.
  • The female and male toilets are approximately 20m (21yd 2ft) from the N Stars Creche entrance.
  • Inside the venue, there is level access to the female and male toilets.
  • Lighting levels in the female and male toilets are good.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are G, 1.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are deep (18cm+).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are good.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located to the left as you pass reception.
• The lift is a standard lift.
• The floors which are accessible by this lift are G, 1.
• Wall mounted information boards are not provided at lift landings.
• The lift is approximately 20m (21yd 2ft) from the main entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 80cm (2ft 7in).
• The dimensions of the lift are 110cm x 140cm (3ft 7in x 4ft 7in).
• There are not separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does not have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is low to moderate.

You are on Fitness Suite (First Floor). Skip to the next section.

Fitness Suite (First Floor)

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• Access to Fitness Suite View
  • The fitness suite is located on the first floor.
  • The fitness suite is 25m (27yd 1ft) from the main entrance.
  • There is step free access to the fitness suite.
  • Level access is by lift.
  • There are not doors into the fitness suite.
• Fitness Suite (General) View
  • Staff receive some training in assisting disabled people.
  • A portable hearing assistance system is not available for induction.
  • There is clear manoeuvring space between equipment.
  • There is level access to all of the equipment.

You are on Level Change (Fitness Suite - Exercise Machines). Skip to the next section.

Level Change (Fitness Suite - Exercise Machines)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located to the left as you exit the lift on Level 1.
• The ramp/slope gradient is steep.
• The ramp/slope is permanent.
• The ramp does not have handrails.
• The width of the ramp/slope is 123cm (4ft).
• There is a/are step(s) to access this area/service.
• The step(s) is/are located to the left as you exit the lift.
• There is/are 1 step(s) to the area/service.
• The lighting levels at the step(s) are moderate to good.
• The step(s) is/are clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is not a/are not handrail(s) at the step(s).
• The ramp/slope does bypass the step(s).

You are on Studio - First Floor. Skip to the next section.

Studio - First Floor

• There is a studio on the first floor, within the fitness suite.
• There are mirrors and various gym equipment which can be used for different exercise and activities.

You are on Additional Info. Skip to the next section.

Additional Info

• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.