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Black Swan

Old Brighton Road, Pease Pottage, Crawley, West Sussex, RH11 9AJ

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Access Guide

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Location

  • The venue is situated outside the centre of the town.
  • This venue is situated in Crawley.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Southgate Avenue South.

COVID-19 Information

Opening Hours

Parking

  • The venue does have its own car park.
  • Parking is free for all users.
  • The car park is at the front of the venue.
  • The car park type is open air/surface.
  • There are 2 designated parking bay(s) within the car park.
  • The dimensions of the designated parking bay(s) are 320cm x 420cm (10ft 6in x 13ft 9in).
  • The nearest designated bay is 8m (8yd 2ft) from the main entrance.
  • The furthest designated bay is 10m (10yd 2ft) from the main entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user unaided.
  • The car park surface is tarmac.
  • The patron does not have to cross a road.
  • The car park does not have a height restriction barrier.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the venue.
  • There is not level access into the venue.
  • The main doors open away from you (push).
  • The doors are double width.
  • The doors are heavy.
  • The door opening is 120cm (3ft 11in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The doors open towards you (pull).
    • The doors are single width.
    • The doors are heavy.
    • The door opening is 90cm (2ft 11in) wide.

Level Change (Main Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located in front of the entrance.
  • The ramp or slope is easy.
  • The ramp or slope is permanent.
  • The width of the ramp or slope is 120cm (3ft 11in).
  • There are steps to access this area / service.
  • There is / are 1 step(s) to the area / service.
  • The lighting levels at the steps are bright.
  • The steps are not clearly marked.
  • The steps are medium.
  • The steps do not have handrails.
  • The ramp or slope does bypass the steps.

Outside Access (Car Park Entrance)

  • This information is for the entrance located at the back of the venue.
  • There is not level access into the venue.
  • The main doors open towards you (pull).
  • The doors are double width.
  • The doors are heavy.
  • The door opening is 160cm (5ft 3in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The doors open towards you (pull).
    • The doors are single width.
    • The doors are heavy.
    • The door opening is 85cm (2ft 9in) wide.

Level Change (Car Park Entrance)

  • There are steps to access this area / service.
  • The steps are located in front of the entrance.
  • There is / are 2 step(s) to the area / service.
  • The steps are clearly marked.
  • The steps are medium.
  • The steps do not have handrails.

Inside Access

  • There is not level access to the service.
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are bright.

Level Change (Additional Seating and Standard Male Toilets)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located between the front and the rear of the venue.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • There is a level landing at the top of the ramp.
  • The ramp does not have handrails.
  • The width of the ramp or slope is 250cm (8ft 2in).

Eating and Drinking

  • The following information is for the restaurant/bar.
  • Full table service is available.
  • Food or drinks are ordered from the service counter.
  • Some tables are permanently fixed.
  • Some chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is 2m (2yd 7in) from the main entrance.
  • The distance between the floor and the lowest table is 70cm (2ft 4in).
  • The distance between the floor and the highest table is 115cm (3ft 9in).
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic cups are available.
  • Plastic cutlery is not available.
  • Drinking straws are available on request.
  • Menus are hand held only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is pub classics, hot and cold meals and snacks.

Accessible Toilet

  • There are accessible toilet facilities within this venue.
  • Location and Access View
    • The toilet is for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 10m (10yd 2ft) from the accessible entrance.
    • This accessible toilet is located in the bar area.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from a member of staff.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 80cm (2ft 7in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 170cm x 210cm (5ft 7in x 6ft 11in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 80cm (2ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is twist/turn.
    • There is a mixer tap.
    • The emergency pull cord alarm is not fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 45cm (1ft 6in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 120cm (3ft 11in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is fair.
    • The contrast between the dropdown rail(s) and wall is fair.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located in the accessible toilet.
    • The height of the baby change table once extended is 75cm (2ft 6in).

Standard Toilet(s)

Level Change (Standard Female Toilets)

  • There are steps to access this area / service.
  • The steps are located immediately before the entrance to the standard female toilet.
  • There is / are 1 step(s) to the area / service.
  • The lighting levels at the steps are bright.
  • The steps are clearly marked.
  • The steps are medium.
  • The steps do not have handrails.

Additional Info

  • Staff do receive disability awareness / equality training.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service cannot be requested.