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Costa Coffee

Unit 1 The Pavilion, Queens Square, Crawley, West Sussex, RH10 1HA

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Access Guide

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Opening Times

  • Monday 07:00 - 18:00.
  • Tuesday 07:00 - 18:00.
  • Wednesday 07:00 - 18:00.
  • Thursday 07:00 - 18:00.
  • Friday 07:00 - 18:00.
  • Saturday 07:00 - 18:00.
  • Sunday 09:00 - 17:00.

Location

  • The venue is situated within the centre of the town or city.
  • This venue is situated in Crawley.
  • The venue is not situated on a road which has a steep gradient.
  • The nearest mainline station is Crawley.

Parking

  • The venue does not have its own car park.

Outside Access (Queens Square)

  • There is level access into the venue.
  • The main doors open towards you (pull).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 100cm (3ft 3in) wide.

Inside Access

  • There is level access to the service.
  • There is a hearing assistance system.
  • The system is a fixed loop.
  • Staff are trained to use the system.
  • This venue does play background music.
  • Lighting levels are bright.

Eating and Drinking

  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • No chairs are permanently fixed.
  • The distance between the floor and the lowest table is 75cm (2ft 6in).
  • There is ample room for a wheelchair user to manoeuvre.
  • Menus are wall only.
  • Menus are not clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is light snacks.

Accessible Toilet

  • There are accessible toilet facilities within this venue.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • This accessible toilet is approximately 16m (17yd 1ft) from the accessible entrance.
    • This accessible toilet is located at the rear of the venue.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The dimensions of the accessible toilet are 150cm x 210cm (4ft 11in x 6ft 11in).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 86cm (2ft 10in).
    • The tap type is lever.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are coat hook(s).
    • The coat hook is not within 120cm (3ft 11in) from floor level.
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 40cm (1ft 4in).
    • There is a hand dryer.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the accessible toilet.
  • Comments View
    • Wall mounted and drop down rails are available.

Additional Info

  • Staff do receive disability awareness / equality training.
  • A bowl of water can be provided for an assistance dog.