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Ifield Station

Ifield Drive, Ifield, Crawley, West Sussex, RH11 0JP

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Access Guide

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Location

  • There is not a bus stop within 150m (164yds) of the venue.

Opening Hours

Parking

  • The venue does not have its own car park.

Outside Access (Platform 1 and Ticket Office)

  • Entrance View
    • This information is for the entrance located on Ifield Drive.
    • There is ramped/sloped access at this entrance.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The width of the door opening is 124cm.
  • Ramp/Slope View
    • The ramp/slope is located between the gate and the platform.
    • The gradient of the ramp/slope is steep.
    • The ramp/slope is permanent.
    • There is a level landing at the top of the ramp/slope.
    • There is a/are handrail(s) at the ramp.
    • The handrail(s) is/are on both sides.
    • The width of the ramp/slope is 112cm (3ft 8in).

Outside Access (Platform 2)

  • Entrance View
    • This information is for the entrance located on Craigans.
    • There is ramped/sloped access at this entrance.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The width of the door opening is 113cm.
  • Ramp/Slope View
    • The ramp/slope is located between the gate and the platform.
    • The gradient of the ramp/slope is steep.
    • The ramp/slope is permanent.
    • There is a level landing at the top of the ramp/slope.
    • There is not a/are not handrail(s) at the ramp.
    • The width of the ramp/slope is 120cm (3ft 11in).

Reception (Ticket Office)

  • The desk/counter is 2m (2yd 7in) from the Platform 1 entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is high (110cm+).
  • The desk/counter does not have a low (76cm or lower) section.
  • The lighting levels are good.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • The hearing assistance system is signed.
  • Staff are trained to use the system.
  • The hearing assistance system was not tested at the time of the survey.
  • Comments View
    • There is a ticket machine by the Platform 1 gate on Ifield Drive, as shown in photograph 2.
    • The ticket machine controls are between 70-125cm high.
    • There is also a ticket machine on platform 2, as shown in photograph 3.

Train Station

  • There are generally 1 member(s) of staff on duty.
  • The station is staffed.
  • There is not an office to obtain help.
  • The station is not staffed between 12:35pm to 06:00am Mon-Fri, 13:35pm to 07:00am Sat, all Sunday.
  • There is a ticket office.
  • The ticket office is located on Platform 1.
  • The ticket office is 2m (2yd 7in) from the Platform 1 entrance.
  • The train companies operating from within this station are Southern.
  • There is not a taxi rank at the station.
  • There are 2 platform(s) in the station.
  • The platform(s) accessed by ramp / slope is / are 1,2.
  • Additional Station Information View
    • Announcements on platforms are audio and visual.
    • Platforms which have tactile markings at the platform edge are 1,2.
    • Accessible toilets are not located on the platform(s).
    • Accessible toilets are not located on the main station concourse.
    • There is not a wheelchair available to borrow.
  • Comments View
    • There are portable ramps available on both platforms, when staff are present.
    • These can be booked in advance by phoning 0800 138 1016.
    • This venue does not play background music.
    • Motorised scooters are allowed in public parts of the venue.
    • The lighting levels are moderate to good.

Train Station Platform (1)

  • This information is for platform(s) 1.
  • Comments View
    • There is not an accessible or standard toilet.
    • There are several covered waiting areas along the platform, with a variety of seating, as shown in photographs 4-7.

Train Station Platform (2)

  • This information is for platform(s) 2.
  • Comments View
    • There is not an accessible or standard toilet.
    • There is a covered waiting area with bench seating near the entrance to this platform.

Level Change (Platform Bridge)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located to the right of the Platform 1 entrance, and the left of the Platform 2 entrance.
  • There is/are 15+ step(s) to the area/service.
  • There is not tactile paving at the top and bottom of the steps.
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.

Additional Info

  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A bowl of water cannot be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service cannot be requested.