Access Guide
Introduction
- Services / facilities within the building include changing rooms, pro shop, foyer café, meeting rooms to hire, bar and restaurant.
- Services / facilities within the grounds include 18 hole golf course.
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Comments
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- At the time of our visit (October 2013) the driving range was closed for redevelopment. It is due to reopen in 2014. Please contact the centre for more details.
Location
- The venue is situated outside the centre of the area.
- This venue is situated in Tilgate.
- The venue is not situated on a road which has a steep gradient.
- There is not a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is Crawley.
Opening Hours
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- Parking is free for Blue Badge holders.
- The car park is located in front of the venue.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot be booked in advance.
- There is/are 2 Blue Badge parking bay(s) within the car park.
- The nearest Blue Badge bay is 12m (13yd 4in) from the main entrance.
- The furthest Blue Badge bay is 13m (14yd 8in) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are loose chippings.
- The car park surface is loose chippings.
- There is not a road to cross between the car park and the entrance.
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Comments
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- There is an overflow car park, opposite the main car park. This car park has a 2.1m (6ft 10in) height restriction barrier.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is not level access into the venue.
- The main doors open automatically.
- The doors are double width.
- The door opening is 150cm (4ft 11in) wide.
Level Change (Main Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located leading from the car park to the entrance.
- The ramp or slope is permanent.
- There is a level landing at the top of the ramp.
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Comments
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- This is a long ramp, without intermediate landings.
Outside Access (Golf Course Entrance)
- This information is for the entrance located at the side of the building.
- There is not level access into the venue.
- The main doors open towards you (pull).
- The doors are double width.
- The doors are heavy.
- The door opening is 145cm (4ft 9in) wide.
Level Change (Golf Course Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located in front of the entrance.
- The ramp or slope is permanent.
Reception
- The reception desk is 5m (16ft 5in) from the main entrance.
- There is level access to reception from the entrance.
- The reception desk is medium height.
- The desk has a lowered section.
- Lighting levels are bright.
Inside Access
- There is not level access to the service.
- There is not a hearing assistance system.
- This venue does not play background music.
- Motorised scooters are welcomed in public parts of the venue.
- Lighting levels are varied.
Level Change (Bar and Restaurant)
- There are steps to access this area / service.
- The steps are located leading from the foyer to the bar.
- There is / are 11 step(s) to the area / service.
- Lighting levels at the steps are bright.
- The step(s) is/are clearly marked.
- The steps are medium.
- The steps do have handrails.
- The handrails are on both sides.
- There is a standard and / or platform lift to access this service.
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Comments
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- The platform lift bypasses the steps.
Restaurant Bar Internal (Foyer Cafe)
- The following information is for the café.
- Once inside, there is level access to the service.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- No chairs have armrests.
- The nearest table is 8m (8yd 2ft) from the main entrance.
- The distance between the floor and the lowest table is 72cm (2ft 4in).
- Menus are hand held and wall.
- The type of food served here is snacks.
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Comments
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- Food and drinks are ordered from the main Reception counter.
Lift
- There is a lift for public use.
- The lift is located to the left of the steps up to the bar.
- The lift is a platform lift.
- The floors which are accessible by this lift are foyer - bar/ restaurant.
- The lift is 12m (13yd) from main entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 89cm (2ft 11in).
- The dimensions of the lift are 80cm x 125cm (2ft 7in x 4ft 1in).
- There are separate entry and exit doors in the lift.
- The lift does not have an audible announcer.
- The controls for the lift are within reach for a wheelchair user.
- The lift controls do not have Braille markings.
- The lift controls do not have tactile markings.
- The lighting level in the lift is bright.
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Comments
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- There is a small ramp at the entrance threshold to the lift when it is at foyer level. .
Restaurant Bar Internal (Nineteen Bar & Kitchen)
- The following information is for the bar.
- Once inside, there is level access to the service.
- Food is available from the bar.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- Some chairs have armrests.
- The nearest table is 5m (16ft 5in) from the lift.
- The distance between the floor and the lowest table is 72cm (2ft 4in).
- The distance between the floor and the highest table is 73cm (2ft 5in).
- Menus are hand held only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold meals and snacks.
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Comments
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- The restaurant serves carvery-style meals on Sundays.
- There is a woodburning stove within the restaurant area.
Standard Toilet(s) (Bar / Restaurant)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilet facilities that were surveyed are located to the right of the dining area.
- The female and male toilets are approximately 8m (8yd 2ft) from the lift.
- Inside the venue, there is level access to the female and male toilets.
- Lighting levels are medium.
Level Change (Changing rooms and driving range)
- There is a ramp or slope to access this service.
- The ramp or slope is located leading down to the left from Reception.
- The ramp or slope is permanent.
- The width of the ramp or slope is 115cm (3ft 9in).
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Comments
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- There is a handrail to one side of the ramp (left at the lower end, right from the changing rooms up to the foyer).
Standard Changing Room
- The standard changing room is 25m (27yd) from the main entrance.
- The standard changing room is 20m (22yd) from the reception desk.
- The standard changing rooms are located in the main corridor leading from reception.
- There is not level access to the standard changing rooms.
Toilet with Adaptations
- Accessible toilet facilities are available.
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Location and Access
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- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 15m (16yd 1ft) from the main entrance.
- The accessible toilet is located to the right as you enter.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is required for the accessible toilet.
- The key is not a radar key.
- The key can be obtained from reception.
- The door opens outwards.
- The door is locked by a lever twist.
- The dimensions of the accessible toilet are 230cm x 240cm (7ft 7in x 7ft 10in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 210cm (6ft 11in).
- There is a dropdown rail on the transfer side.
- There is a flush, however it is not on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are open waste paper bin disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is not placed higher than 100cm (3ft 3in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are bright.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located in the accessible toilet.
- The height of the baby change table once extended is 66cm (2ft 2in).
Accessible Shower (Accessible Toilet)
- Accessible shower facilities are available.
- The accessible shower(s) surveyed is/are located in the accessible toilet.
- The facilities available in the accessible shower(s) include; an adjustable shower head and handrails.
- The height of the seat is 50cm (1ft 8in).
- There is level access to the services from the accessible shower facilities.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilets are located within the standard changing rooms.
- The female and male toilets are 25m (27yd) from the main entrance.
- Inside the venue, there is not level access to the female and male toilet.
- Lighting levels are medium.
Standard Shower
- There are standard level access shower facilities available.
- The showers are located within the standard changing rooms.
- There is not level access to the services from the shower facilities.
Additional Info
- Staff do receive disability awareness / equality training.
- A bowl of water can be provided for an assistance dog.
- An assistance dog toilet area can be provided onsite.
- The assistance dog toilet area is located in various areas around the venue.
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Comments
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- Powered golf buggies are available to hire March -October, weather permitting.