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Tilgate Forest Golf Centre

Titmus Drive, Tilgate, Crawley, West Sussex, RH10 5EU

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Access Guide

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Introduction

  • Services / facilities within the building include changing rooms, pro shop, foyer café, meeting rooms to hire, bar and restaurant.
  • Services / facilities within the grounds include 18 hole golf course.
  • Comments View
    • At the time of our visit (October 2013) the driving range was closed for redevelopment. It is due to reopen in 2014. Please contact the centre for more details.

Location

  • The venue is situated outside the centre of the area.
  • This venue is situated in Tilgate.
  • The venue is not situated on a road which has a steep gradient.
  • There is not a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Crawley.

Opening Hours

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • Parking is free for Blue Badge holders.
    • The car park is located in front of the venue.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders cannot be booked in advance.
    • There is/are 2 Blue Badge parking bay(s) within the car park.
    • The nearest Blue Badge bay is 12m (13yd 4in) from the main entrance.
    • The furthest Blue Badge bay is 13m (14yd 8in) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are loose chippings.
    • The car park surface is loose chippings.
    • There is not a road to cross between the car park and the entrance.
  • Comments View
    • There is an overflow car park, opposite the main car park. This car park has a 2.1m (6ft 10in) height restriction barrier.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The main doors open automatically.
  • The doors are double width.
  • The door opening is 150cm (4ft 11in) wide.

Level Change (Main Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located leading from the car park to the entrance.
  • The ramp or slope is permanent.
  • There is a level landing at the top of the ramp.

Outside Access (Golf Course Entrance)

  • This information is for the entrance located at the side of the building.
  • There is not level access into the venue.
  • The main doors open towards you (pull).
  • The doors are double width.
  • The doors are heavy.
  • The door opening is 145cm (4ft 9in) wide.

Level Change (Golf Course Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located in front of the entrance.
  • The ramp or slope is permanent.

Reception

  • The reception desk is 5m (16ft 5in) from the main entrance.
  • There is level access to reception from the entrance.
  • The reception desk is medium height.
  • The desk has a lowered section.
  • Lighting levels are bright.

Inside Access

  • There is not level access to the service.
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Motorised scooters are welcomed in public parts of the venue.
  • Lighting levels are varied.

Level Change (Bar and Restaurant)

  • There are steps to access this area / service.
  • The steps are located leading from the foyer to the bar.
  • There is / are 11 step(s) to the area / service.
  • Lighting levels at the steps are bright.
  • The step(s) is/are clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • The handrails are on both sides.
  • There is a standard and / or platform lift to access this service.

Restaurant Bar Internal (Foyer Cafe)

  • The following information is for the café.
  • Once inside, there is level access to the service.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is 8m (8yd 2ft) from the main entrance.
  • The distance between the floor and the lowest table is 72cm (2ft 4in).
  • Menus are hand held and wall.
  • The type of food served here is snacks.
  • Comments View
    • Food and drinks are ordered from the main Reception counter.

Lift

  • There is a lift for public use.
  • The lift is located to the left of the steps up to the bar.
  • The lift is a platform lift.
  • The floors which are accessible by this lift are foyer - bar/ restaurant.
  • The lift is 12m (13yd) from main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 89cm (2ft 11in).
  • The dimensions of the lift are 80cm x 125cm (2ft 7in x 4ft 1in).
  • There are separate entry and exit doors in the lift.
  • The lift does not have an audible announcer.
  • The controls for the lift are within reach for a wheelchair user.
  • The lift controls do not have Braille markings.
  • The lift controls do not have tactile markings.
  • The lighting level in the lift is bright.
  • Comments View
    • There is a small ramp at the entrance threshold to the lift when it is at foyer level. .

Restaurant Bar Internal (Nineteen Bar & Kitchen)

  • The following information is for the bar.
  • Once inside, there is level access to the service.
  • Food is available from the bar.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is 5m (16ft 5in) from the lift.
  • The distance between the floor and the lowest table is 72cm (2ft 4in).
  • The distance between the floor and the highest table is 73cm (2ft 5in).
  • Menus are hand held only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.
  • Comments View
    • The restaurant serves carvery-style meals on Sundays.
    • There is a woodburning stove within the restaurant area.

Standard Toilet(s) (Bar / Restaurant)

Level Change (Changing rooms and driving range)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located leading down to the left from Reception.
  • The ramp or slope is permanent.
  • The width of the ramp or slope is 115cm (3ft 9in).
  • Comments View
    • There is a handrail to one side of the ramp (left at the lower end, right from the changing rooms up to the foyer).

Standard Changing Room

  • The standard changing room is 25m (27yd) from the main entrance.
  • The standard changing room is 20m (22yd) from the reception desk.
  • The standard changing rooms are located in the main corridor leading from reception.
  • There is not level access to the standard changing rooms.

Toilet with Adaptations

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 15m (16yd 1ft) from the main entrance.
    • The accessible toilet is located to the right as you enter.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is required for the accessible toilet.
    • The key is not a radar key.
    • The key can be obtained from reception.
    • The door opens outwards.
    • The door is locked by a lever twist.
    • The dimensions of the accessible toilet are 230cm x 240cm (7ft 7in x 7ft 10in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 210cm (6ft 11in).
    • There is a dropdown rail on the transfer side.
    • There is a flush, however it is not on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are open waste paper bin disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • There is a high colour contrast between the internal door and wall.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • There is a good colour contrast between the dropdown rail(s) and wall.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located in the accessible toilet.
    • The height of the baby change table once extended is 66cm (2ft 2in).

Accessible Shower (Accessible Toilet)

  • Accessible shower facilities are available.
  • The accessible shower(s) surveyed is/are located in the accessible toilet.
  • The facilities available in the accessible shower(s) include; an adjustable shower head and handrails.
  • The height of the seat is 50cm (1ft 8in).
  • There is level access to the services from the accessible shower facilities.

Standard Toilet(s)

Standard Shower

  • There are standard level access shower facilities available.
  • The showers are located within the standard changing rooms.
  • There is not level access to the services from the shower facilities.

Additional Info

  • Staff do receive disability awareness / equality training.
  • A bowl of water can be provided for an assistance dog.
  • An assistance dog toilet area can be provided onsite.
  • The assistance dog toilet area is located in various areas around the venue.
  • Comments View
    • Powered golf buggies are available to hire March -October, weather permitting.