Access Guide
Introduction
- Services / facilities within the building include a café, toilets, garden walks, and a hedge-maze.
Location
- The venue is situated outside the centre of the town.
- This venue is situated in Crawley.
- The venue is not situated on a road which has a steep gradient.
- There is not a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is Crawley.
Opening Hours
Parking
- The venue does have its own car park.
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Venue Car Park
View
- Parking is not free for all users.
- Parking is free for Blue Badge holders.
- The car park type is open air/surface.
- There is/are 5 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 300cm x 600cm (9ft 10in x 19ft 8in).
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are slopes/ramps.
- The car park surface is tarmac.
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Drop-off Point
View
- There is not a designated drop off point.
Level Change (Parking to Walled Garden and Cafe)
- There is a ramp/slope to access this area/service.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- The ramp does have handrails.
- The handrails are on both sides.
- There is a/are step(s) to access this area/service.
- The step(s) is/are located leading up to the garden and cafe.
- There is/are 6 step(s) to the area/service.
- The step(s) is/are not clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on the right going up the step(s).
- The ramp/slope does bypass the step(s).
Outside Access (Main Entrance)
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Entrance
View
- This information is for the entrance located at the front of the walled garden.
- There is ramped/sloped access at this entrance.
- The main door(s) open(s) away from you (push).
- The door(s) is/are double width.
- The width of the door opening is 220cm.
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Ramp/Slope
View
- The ramp/slope is located in front of the entrance.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
- There is not a/are not handrail(s) at the ramp.
Inside Access
- There is not level access to the service(s).
- This venue does not play background music.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are varied.
Level Change (Walled Garden)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located to the right from the main entrance.
- The ramp/slope gradient is slight.
- The ramp/slope is permanent.
- There is a/are step(s) to access this area/service.
- The step(s) is/are located halfway down the slope to the right of the main entrance.
- There is/are 3 step(s) to the area/service.
- There is not tactile paving at the top and bottom of the steps.
- The step(s) is/are not clearly marked.
- The step(s) is/are shallow (2cm - 10cm).
- There is not a/are not handrail(s) at the step(s).
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Comments
View
- The garden slopes down to the right from the main entrance. Paths leading in this direction have a slight slope to them.
- The toilet block is at the bottom of this slope, from the main entrance.
Outside Access (Cafe Entrance)
- There is level access into the venue.
- The main doors open away from you (push).
- The doors are single width.
- The doors are heavy.
- The door opening is 84cm (2ft 9in) wide.
Eating and Drinking
- The following information is for the café.
- Full table service is available.
- No tables are permanently fixed.
- Some chairs are permanently fixed.
- No chairs have armrests.
- The nearest table is approximately 5m (5yd 1ft) from the cafe entrance.
- The distance between the floor and the lowest table is 69cm (2ft 3in).
- The distance between the floor and the highest table is 69cm (2ft 3in).
- Menus are wall only.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is main meals and snacks.
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Comments
View
- There is a covered eating area directly accessible from the garden, as shown in picture 4.
- None of the tables or chairs here are fixed.
Toilet with Adaptations
- Accessible toilet facilities are available.
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Location and Access
View
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 40m (43yd 2ft) from the Walled Garden entrance.
- This accessible toilet is located in the toilet block, to the left from the Walled Garden entrance.
- There is not level access to this accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 85cm (2ft 9in).
- The door is easy to open.
- The dimensions of the accessible toilet are 195cm x 245cm (6ft 5in x 8ft).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 125cm (4ft 1in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary and clinical waste disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
View
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is not a mirror.
- The height of the toilet seat above floor level is 46cm (1ft 6in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 110cm (3ft 7in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is poor.
- There is a poor colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are good.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located within the accessible toilet.
- The height of the baby change table once extended is 75cm (2ft 6in).
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilet facilities that were surveyed are located in the toilet block.
- The female and male toilets are approximately 40m (43yd 2ft) from the Walled Garden entrance.
- Inside the venue, there is not level access to the female and male toilets.
- Lighting levels in the female and male toilets are good.
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Baby Change Facilities
View
- Baby change facilities are located within the venue.
- Baby change facilities are located in standard toilets.
- The height of the baby change table once extended is 90cm (2ft 11in).
- Inside the venue, there is level access to the baby change facility.
Additional Info
- A bowl of water cannot be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.