You are on Getting Here. Skip to the next section.

Getting Here

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• By Road View
  • Travelling on the A1(M), take exit 65 onto A1(M) and A1 towards Newcastle and Gateshead.
    Continue on the A1 and take exit 66 onto the A167 towards Gateshead (South).
    At the roundabout take the third exit onto Durham Road towards Gateshead (South).
    Keep right onto the highway and keep right onto the A167(M).
    Take the exit onto the B1318 towards Gosforth.
    At the roundabout take the second exit onto Great North Road.
    In 0.8 miles turn left and then at the roundabout take the second exit onto Jubilee Road.
    In 300 yards you will arrive at the entrance to the hospital.
  • There are pay and display car parks located around the site which can be used by staff, visitors and patients.
• By Bus View
  • There is not a bus stop on site. The nearest bus stop is located on Jubilee Road which is 200+ meters away from the hospital.
    Buses 30, 7, 6 and 8 stop at this bus stop.
• By Train View
  • The nearest train station is Newcastle via Cross Country.
    To get to the hospital from the train station will require travelling by bus or taxi.
• By Tram View
  • The closest Metro station to the hospital is Regent Centre.
    The Metro Station is approximately a 15 minute walk from the hospital.
• Useful Links View
  • Tyne and Wear Metro.
  • To view the web page described above click here (opens in new tab).
  • Bus Timetable.
  • To view the web page described above click here (opens in new tab).
  • National Rail Timetable.
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• A member of staff trained in BSL skills is not normally on duty.
• British Sign Language interpreters can be provided on request.
• Language interpreters can be provided on request.
• The alternative formats documents can be provided in include; Braille on request, large print, Makaton on request, different languages on request, voice recognition CD on request and audio on request.
• There is a wheelchair to borrow to use around the building.
• Water bowls for assistance dogs are not available.
• There is not a/are not hearing assistance system(s) available.
• Home visits services are available.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is not free for all users.
  • Parking is free for Blue Badge holders.
  • The car park is located in front of Building 19.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • There is/are 2 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 240cm x 749cm (7ft 10in x 24ft 7in).
  • The nearest Blue Badge bay is 21m (22yd 2ft) from the main entrance.
  • The furthest Blue Badge bay is 21m (22yd 2ft) from the main entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are slopes/ramps.
  • The car park surface is concrete.
  • There is a dropped kerb between the car park and the venue.
  • The dropped kerb does not have tactile paving.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• Public Car Parks View
  • There is not a car park for public use within 200m (approx).
• On Street Parking and Drop-off Details View
  • On street marked Blue Badge bays are not available.
  • Clearly signed and / or standard marked parking bays are not available.
  • There is not a designated drop off point.

You are on Getting To (Building 14 - Chapel). Skip to the next section.

Getting To (Building 14 - Chapel)

• Building 14 - Chapel is/are located to the rear right of the hospital.
• To see the building map please click here (opens new tab).
• Access to Building 14 - Chapel is via the Building 19 main entrance.
• Enter Building 19 via the main entrance and continue past reception through the entrance to All Other Wards and Departments.
  Proceed down the corridor to the end. The corridor has an easy incline.
  At the end of the corridor turn right and follow the main corridor past the Lounge, Café and toilets until the bend to the left, approximately 80 metres further.
  There is a long, easy incline throughout the corridor.
  Follow the corridor beyond the bend for approximately 20 metres and the Chapel is located on the right.
• There is ramped/sloped access to Building 14 - Chapel.
• Building 14 - Chapel is approximately 150m from the All Other Wards and Departments entrance.
• Wayfinding signage is provided.
• Dementia friendly signage is not provided.
• There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance Details View
  • This information is for the entrance located to the centre of Building 19.
  • The entrance area/door is not clearly signed.
  • There is ramped/sloped or stepped access at this entrance.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • There is a bell/buzzer.
  • The height of the bell/buzzer is 190cm (6ft 3in).
  • There is an intercom.
  • The height of the intercom is 190cm (6ft 3in).
  • There is not a hand sanitiser.
  • There is a door release button when exiting.
  • The height of the door release button is 109cm (3ft 7in).
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are double width but one door is locked.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 78cm.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 98cm.
• Ramp/Slope Details View
  • The ramp/slope is located on both sides of the entrance.
  • The ramp/slope gradient is slight.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on both sides going up the ramp.
  • The ramp/slope does bypass the step(s).
• Step Details View
  • The step(s) is/are located in front of the entrance.
  • There is/are 4 step(s).
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides going up the step(s).

You are on Entrance (Wards and Departments). Skip to the next section.

Entrance (Wards and Departments)

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• Entrance Details View
  • This information is for the entrance located straight ahead as you enter building 19.
  • The entrance area/door is clearly signed with the name of the service/department.
  • There is ramped/sloped access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • There is not a hand sanitiser.
  • There is not a door release button when exiting.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are single width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 89cm.
• Ramp/Slope Details View
  • The ramp/slope is located straight after the entrance.
  • The ramp/slope gradient is slight.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is not a/are not handrail(s) at the ramp.
  • The lighting levels at the ramp/slope are good.

You are on Opening Times. Skip to the next section.

Opening Times

• The venue is open 24hrs.

You are on Entrance (Chapel Entrance). Skip to the next section.

Entrance (Chapel Entrance)

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• Entrance Details View
  • This information is for the entrance located off the Building 19 main corridor, towards the rear right of the hospital.
  • The entrance area/door is clearly signed with the name of the service/department.
  • There is ramped/sloped access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 105cm (3ft 5in).
  • There is not a door release button when exiting.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 123cm.
• Ramp/Slope Details View
  • The ramp/slope is located leading up to and beyond the entrance.
  • The ramp/slope gradient is steep.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is not a/are not handrail(s) at the ramp.
  • The width of the ramp is 123cm.
  • The lighting levels at the ramp/slope are good.

You are on Place of Worship / Prayer Room. Skip to the next section.

Place of Worship / Prayer Room

• The Prayer Room is located ahead as you enter the Chapel entrance.
• There is step-free access to the Prayer Room.
• The door(s) open(s) towards you (pull).
• The door(s) for the room is/are not push pad activated.
• The door(s) is/are single width.
• The door(s) may be difficult for some to open.
• The width of the door opening is 84cm.
• The type of flooring in the room is carpet.
• There is sufficient space for a wheelchair user to manoeuvre within the room.
• There is a mixture of chairs with and without armrests.
• There is sufficient space for a wheelchair user to use the seating area.
• There is space for an assistance dog to rest.
• No tables are permanently fixed.
• There is not a hearing assistance system for the room(s).
• Background music is played in the room.
• There is not a speaker system in the room.
• There is not a red flashing fire alarm beacon within the room.
• The lighting levels in the room are good.

You are on Accessible Toilet(s) (Wudu Ablutions). Skip to the next section.

Accessible Toilet(s) (Wudu Ablutions)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located through to the right of the chapel.
  • This accessible toilet is approximately 20m (21yd 2ft) from the Chapel entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is written text signage on or near the toilet door.
  • The contrast between the external door and wall is good.
  • The door opens inwards.
  • The door is heavy.
  • The door is locked by a twist lock.
  • The width of the accessible toilet opening is 84cm (2ft 9in).
  • The contrast between the internal door and wall is good.
  • The door does not have a horizontal grab rail.
• Toilet Features View
  • The dimensions of the accessible toilet are 210cm x 176cm (6ft 11in x 5ft 9in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 141cm (4ft 8in).
  • There is a flush on the transfer side.
  • There is not a spatula type lever flush.
  • There is a lever flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is poor.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on the left.
  • There is not a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is poor.
  • The contrast between the walls and floor is fair.
  • There is not an emergency alarm.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are female sanitary and general waste (with no lid) disposal units.
  • There is not a/are not coat hook(s).
• Additional Fixtures View
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is not a shelf within the accessible toilet.
  • The toilet has a cistern.
  • There is a lid attached to the toilet seat.
  • The height of the toilet seat above floor level is 41cm (1ft 4in).
  • The toilet seat colour contrast is poor.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 95cm (3ft 1in).
  • The contrast between the toilet roll holder and the wall is good.
  • There is a wash basin.
  • The wash basin and tap(s) cannot be reached from seated on the toilet.
  • The wash basin is placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 83cm (2ft 9in).
  • There are no vertical wall-mounted grab rails at the wash basin.
  • The wash basin tap type is lever.
  • There is a wall fixed soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 137cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 120cm (3ft 11in).
  • The contrast between the towel dispenser and the wall is poor.
  • There is not a hand dryer.
• Comments View
  • There is a door to access the corridor to the accessible toilet from the chapel.
  • The door is double with one door locked, and is 72cm wide.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• To view other Detailed Access Guides that are related to this one please use the links below.
• Building 19 - Site Ops, Comms (GF) / Trust HQ (FF) link (new tab) - click here.