Access Guide
Getting Here
-
By Road
View
- From the A167 (High Street/Durham Road) Gateshead Highway, exit onto the roundabout at the A184 (Charles Street/Park Lane) westbound into Charles Street.
Follow Charles Street (A184) for 1/4 mile to the next roundabout and continue straight ahead onto Bensham Road (B1426) for 1/4 mile before turning left onto Chester Place (signed as a dead end).
Continue along Chester Place for approximately 180 metres then take the first left onto Hillfield Street.
Elm House is located at the end of Hillfield Street on the left after approximately 80 metres. - There are 5 spaces available in the Elm House car park in front of the building.
Hillhead Street is a residential area with further parking available in front of nearby houses.
- From the A167 (High Street/Durham Road) Gateshead Highway, exit onto the roundabout at the A184 (Charles Street/Park Lane) westbound into Charles Street.
-
By Bus
View
- The nearest bus stop is located approximately 150 metres away on Coatsworth Street.
Buses serving this stop include the 54 (Voltra), 856, 866 and S844.
- The nearest bus stop is located approximately 150 metres away on Coatsworth Street.
-
By Train
View
- The nearest railway station is Newcastle, approximately 1.5 miles away.
-
By Underground
View
- The nearest Metro station is Gateshead Interchange, approximately half a mile away.
-
Useful Links
View
- Go North East local buses.
- To view the web page described above click here (opens in new tab).
- Newcastle Railway Station.
- To view the web page described above click here (opens in new tab).
- Tyne and Wear Metro.
- To view the web page described above click here (opens in new tab).
Getting Help and Assistance
- A member of staff trained in BSL skills is not normally on duty.
- The alternative formats documents can be provided in include; Braille on request, large print on request and different languages on request.
- An assistance dog toilet area can be provided onsite.
- There is not a wheelchair to borrow to use around the building.
- Water bowls for assistance dogs are available.
- There is not a/are not hearing assistance system(s) available.
Parking
- The venue does have its own car park.
-
Venue Car Park
View
- Parking is free for all users.
- Parking is free for Blue Badge holders.
- The car park is located at the front of the building.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
- There is/are 0 Blue Badge parking bay(s) within the car park.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are slopes/ramps.
- The car park surface is block paving.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
-
Public Car Parks
View
- There is not a car park for public use within 200m (approx).
-
On Street Parking and Drop-off Details
View
- On street marked Blue Badge bays are not available.
- Clearly signed and / or standard marked parking bays are not available.
- There is not a designated drop off point.
Outside Access (Main Entrance)
-
Entrance Details
View
- This information is for the entrance located at the front of the building.
- The entrance area/door is not clearly signed.
- There is ramped/sloped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- There is a bell/buzzer.
- The height of the bell/buzzer is 135cm (4ft 5in).
- There is an intercom.
- The height of the intercom is 130cm (4ft 3in).
- There is not a hand sanitiser.
- There is not a door release button when exiting.
- The main door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 94cm.
- There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
- There is a second set of doors.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 77cm.
-
Ramp/Slope Details
View
- The ramp/slope is located leading up to the entrance.
- The ramp/slope gradient is steep.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- There is not a/are not handrail(s) at the ramp.
Ward
-
Ward Information
View
- This is a/an Rehabilitation and Recovery Unit ward.
- This is a shared ward.
- There is/are 14 side room(s) available.
- There is/are 14 bed(s) on this ward in total.