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North Wing

St. George's Park, Morpeth, Northumberland, NE61 2NU

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Access Guide

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Getting Here

Getting Help and Assistance

  • A member of staff trained in BSL skills is not normally on duty.
  • British Sign Language interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • The alternative formats documents can be provided in include; Braille on request, large print on request, Makaton on request, different languages on request and audio on request.
  • An assistance dog toilet area can be provided onsite.
  • There is not a wheelchair to borrow to use around the building.
  • Water bowls for assistance dogs are available.
  • There is a/are hearing assistance system(s) available.
  • The type of system is a fixed loop.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 21/02/2022.
  • The hearing loop was working at the time of testing.
  • Home visits services are available.
  • St. George’s Park are working with Deaflink, a local charity to provide a service called Health Navigators, which will specifically support deaf people who use BSL as a first language to use the services here.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is not free for all users.
    • Parking is free for Blue Badge holders.
    • The car park is located at the front of the building.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 8 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 380cm x 590cm (12ft 6in x 19ft 4in).
    • The nearest Blue Badge bay is 30m (32yd 2ft) from the main entrance.
    • The furthest Blue Badge bay is 70m (76yd 1ft) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user unaided.
    • The car park surface is tarmac.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • Public Car Parks View
    • There is not a car park for public use within 200m (approx).
  • On Street Parking and Drop-off Details View
    • On street marked Blue Badge bays are not available.
    • Clearly signed and / or standard marked parking bays are not available.
    • There is a designated drop off point.
    • The drop off point is located in front of the building.

Getting To (North Wing)

  • The North Wing is/are located to the left as you enter the Building 4 - Hub & Circulation Links main entrance.
  • To see the building map please click here (opens new tab).
  • Access to the North Wing is via the Building 4 - Hub & Circulation Links main entrance.
  • From the main entrance turn diagonally left and follow the route around the central seating area to Café George and the North Wing.
  • There is step free access to the North Wing.
  • The North Wing is approximately 15m from the Building 4 - Hub & Circulation Links main entrance.
  • There are resting areas along the route.
  • Wayfinding signage is not provided.
  • Dementia friendly signage is not provided.
  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

Outside Access (Main Entrance)

  • Entrance Details View
    • This information is for the entrance located at the front of the building.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • There are bollards outside this entrance.
    • The minimum width between the bollards/wall is 142cm.
    • The bollard(s) has/have a good colour contrast to prevent them being hazardous to visually impaired people.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • There is a bell/buzzer.
    • The height of the bell/buzzer is 100cm (3ft 3in).
    • There is an intercom.
    • The height of the intercom is 100cm (3ft 3in).
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 71cm (2ft 4in).
    • There is not a door release button when exiting.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 158cm.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 160cm.
  • Ramp/Slope Details View
    • The ramp/slope is located leading up to the entrance.
    • The ramp/slope gradient is slight.
    • The ramp/slope is permanent.
    • There is not a level landing at the top of the ramp/slope.

Eating and Drinking (Café George)

  • Location and Access View
    • The following information is for the café.
    • The café is located to the left as you enter the Building 4 - Hub & Circulation Links main entrance.
    • There is step-free access to the café.
    • For access there are double manual doors which is permanently held open.
  • Service and Menus View
    • Tables cannot be booked in advance.
    • There is a counter where food and drink can be ordered.
    • Staff can bring food and/or drinks to tables.
    • Menu types include; written wall menus and menu boards.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • Staff can read menus to customers if requested.
    • The type of food served here is hot and cold meals and snacks.
    • Plastic/takeaway cups are available.
    • Adapted cups are available.
    • Adapted cutlery is not available.
    • Drinking straws are not available.
    • This area does not play background music.
    • There is not a hearing assistance system.
  • Service Counter(s) View
    • The height of the counter is 91cm.
    • There is not a moveable card machine available for payment.
  • Payment Counter View
    • The height of the counter is 92cm.
    • There is a moveable card machine available for payment.
  • Tables and Seating View
    • There is ample room for a wheelchair user to manoeuvre.
    • The majority of tables are accessible to wheelchair users.
    • The standard height for the underside of dining tables is 71cm.
    • The surface height of the highest table is 98cm.
    • No tables are permanently fixed.
    • No chairs are permanently fixed.
    • No chairs have armrests on both sides.
    • There are also high tables and stools.
    • The type of flooring in this area is tiles, wood and laminate.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • The lighting levels are good.
    • Lighting levels can be adjusted by a member of staff upon request.

Summary (Staff Corridor)

  • This is a non clinical staff base.
  • Services within this area include: catering, informatics, hotel services and staff changing rooms/toilets.

Accessible Toilet(s)

  • There is not an/are not accessible toilet(s) available.
  • The nearest accessible toilet(s) is/are located just off the main entrance hub in the East Wing.

Standard Toilet(s) (Female)

  • Standard toilet facilities are available.
  • Toilet Facilities View
    • The female toilet is located to the right of the North Wing corridor.
    • There is step-free access into the toilet(s).
    • The standard toilet(s) is/are approximately 25m from the Building 4 - Hub & Circulation Links main entrance.
    • The colour contrast between the external toilet door(s) and wall(s) is good.
    • There is pictorial and written text signage on or near the toilet door.
    • It was not possible to access the female toilet.
  • Comments View
    • The male toilets are located just off the main entrance hub in the East Wing.

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